Whatever it is we call ourselves in the office, we all need to get work done while dealing with other people. But leadership today isn’t like 40 years ago. Getting people to work by saying “because I’m the boss” just doesn’t work anymore. Because being a leader isn’t about having authority or exercising power. Being a leader is a learned skill. It means acting in a way that people are moved to action by you..
In HR, we always hear "document, document, document." That directive is more necessary now than ever. When the COVID-19 danger passes, we will be left with a barrage of lawsuits for disability discrimination, HIPAA violations, invasion of privacy claims and many, many other allegations. hat employers interpret as "for the good of the order" is going to fly directly in the face of employees who feel they wer..
Good documentation just doesn’t happen by accident. Left to our own devices, many of us probably think we have better things to do than write down what the weather was that day, fill out the performance log or, dare I say, update the schedule. After all, there’s work to be done. However, it only takes one time in litigation to change that mindset. In addition, the reality of a dispute resolution forum is th..
Employers must terminate employees from time to time in order to run their businesses effectively. In today’s litigious world, terminating employees is an emotional and legal minefield for managers and supervisors. Even subtle differences in preparing for and conducting terminations can impact greatly the level of legal risk, and whether an employer faces a claim that may cost six figures (or more) in poten..
Workplaces have made progress towards LGBTQ equality yet LGBTQ workers still go to work every day with the fear that they might lose their jobs because of who they love and who they are. There is no federal law protecting the LGB community from workplace discrimination and harassment. There is confusion among organizations as to whether the federal civil rights law Title VII protects gay, lesbian, and bisex..
When difficult employee behavior is not addressed properly, other employees become resentful, they lose respect for your organization’s leaders, and they start modeling the difficult employee’s behavior. Employee morale decreases and your organization’s results and culture suffer. This webinar provides practical strategies for dealing with difficult people and situations in the workplace. The strategies tha..
This webinar will discuss the Family Medical Leave Act (FMLA) and distinguish the important differences between it and the California Family Rights Act (CFRA) and Pregnancy Disability Leave. It is vital that employers who conduct business in California or have employees in California be aware of the important differences, which can result in heavy fines for non-compliance for the employer.Learning Objective..
Every manager complains about their employees’ performance problems at some point in their career. Over the years, I’ve come to look at the challenge of problem performance a little differently. What I have come to accept is poor performance takes two players; the manager and the employee. And while it is always easier to focus our attention on the latter we must look at our own contributions to the perform..
Employers and employees are experiencing one of the biggest challenges in history in how people work. Some have never worked from home—some with spouses, kids, and pets at their desks – assuming they even have a desk at home. Many managers have never managed employees who work from home. The new situation is stressful and maybe all-consuming.How should remote teams communicate? How often? How do they have a..
Toxic employees cause significant overt, covert, people-related & financial damage with their visible behavior just being the tip of the iceberg. For example, in one organization the day a former employee left the organization is considered one of their annual holidays.Clever toxic employees:Utilize their technical expertise to intimidate & manipulate  ..
What impact does dysfunctional conflict have on your workplace? High tensions, stress, and anxiety? Reduced effectiveness, productivity, and quality? Increased absenteeism, turnover, hostility, and possibly violence? Is conflict displayed as outward aggression and dominance or are their issues with conflict avoidance where important issues are unresolved?The dysfunctional conflict has destructive consequenc..
Empower your employees to become more productive, effective, and committed team members!In today’s tough business environment, your organization can’t afford anything less than outstanding performance. Are you prepared to get the best from your team? Keep your team members’ productivity up to par—and show them how to do the best job they can? You’ll learn a step-by-step approach to effective coaching and su..
Going from being a doer to one who manages others doing can be a daunting challenge. This webinar gives new managers tools to help them succeed in their new role.In this 60 minute webinar, Larry will provide you answers to some of the common problems new managers face like:Understanding the psychological challenges of making the leap to a managerial/supervisory role Avoiding five big mistakes every new mana..
Maximize the Return on Your Hiring Investment: How to Welcome, Engage, and Retain New Employees with Your Onboarding Strategy in 2020
Whether you call it Onboarding, Induction, Enculturation, or New Employee Orientation (NEO), the process used to welcome and train your new employees while capturing their excitement of a new job and reducing their new job jitters is critical to their success. NEO is not a one-day event, but rather a process that begins after their acceptance of the job and extends through the first year of their employment..
In a workplace, problems are solved all day long and interpersonal conflicts should be just another problem to be solved. However, it’s always easier to solve problems regarding things. But the people side of problems is usually trickier and in actuality, it’s highly unlikely that any problem solved in the workplace doesn’t have a people element to it. Some people like to say nothing in business is personal..