CPE Courses
Effective HR at Work: Creating a High-Performance Workplace
As Human Resources, we are always balancing a the tightrope between keeping the C-suite happy and effectively working with our employees. It is neither simple nor easy. Our jobs are a lot easier when we work in a culture of highly motivated employees who want to do their best every day. But how to reach that pinnacle? Motivating employees is difficult, but not impossible; using a few tried and true techni..
Elements of Effectively Coaching Employees
Coaching is a process of helping another individual realize their inner potential, delivering fulfilment to both the individual and the related organization. Coaching in the workplace typically focuses on an improvement in individual performance against key performance indicators or job expectations but can also focus on career development and employee growth. Unfortunately, coaching is the part of a manage..
Employee Recognition And Rewards To Help Improve Organization Performance
An engaged workforce is a major competitive advantage for any business. It is clear that engaged workers work harder, produce more, generate greater profits, have more satisfied customers, have fewer attendance issues, and are better in almost every regard. Yet about two-thirds of employees are NOT engaged. That is a problem and an opportunity. Simply put, employee engagement is the extent to which employee..
Employees From Hell: How To Turn Them Around Or Turn Them Out
It has been said that people are your greatest resource – and it’s true. Great organizations are made up of great people. It is also true, however, that:One non-performer can lower the standards of performance for everyoneOne bad actor can affect the morale of those around himOne disruptive character can make life miserable for those who work with her and especially for youWho takes up more of your time..
Exit Interview Toolkit – Starting and Enhancing Your Program
An employee hands in his resignation and walks out the door and with him walks out valuable skills, knowledge, and capabilities. You are sorry to see him leave and you don’t want to lose any more like him. Also walking out is the key to how to keep good employees and how to make your business better than ever. The key is Exit Interviews.Exit Interviews can provide critical information that only leaving empl..
Fact-Based/Evidence-Based Decision-Making
The evidence-based decision-making process is a step-by-step (Systematic) process allowing professionals to solve problems by weighing evidence (facts), examining alternatives, and arrive at the correct (effective) decision. Fact-based decision-making Webinar will cover the basics of scientific problem-solving, knowing what decision(s) should be made. In anything we do, the main objective is “effectiveness”..
Getting to Gross
In this webinar, attendees will learn the difference between regular pay, gross pay, and taxable gross, all of which may be different numbers! This can prepare the payroll team to respond to questions from employees who don’t understand their paychecks. We’ll discuss these questions: Do you know if any of your benefit plans are pretax? If you are in multiple states, are you aware of how each state regards S..
Handling Supplemental Pay Under the FLSA
This session will help you understand areas such as when employees have to be paid to get dressed and undressed; when you have to pay them to be on an airplane and when you don’t; what breaks need to be paid and what breaks don’t need to be paid; why you have to pay for breastfeeding; and other areas of supplemental pay. Reduce your chances of being investigated by making sure your pay practices are in comp..
Harassment, Bullying and Discrimination in the Workplace
It covers all aspects of harassment, abusive behaviour, bullying and discrimination in the workplace. There are many examples of subtle abuses as well as discussion about the more obvious ones. Today’s climate, thanks in part to the #Me-too movement will also be discussed. Participants will learn about Quid Pro Quo and the meaning of hostile work environment. We will bust some common myths and offer remedie..
Hint : Succinct, Action-Oriented Titles Work Well, as do those that Focus on the Problem you’re Going to Solve
Implicit, or unconscious bias, exists in classrooms and on college campuses. What does it look like? How can faculty create an unbiased learning environment? How can faculty get in touch with their own unconscious biases to combat unintentional bias with students? Research suggests that unconscious bias regarding race and gender impacts relationships with professors. One study showed that certain academic f..
How Do They Work Together—Or Not? : The Complexity & Interplay Among the ADAAA, FMLA, and Worker’s Comp
Challenges - It’s confusing, isn’t it? How are we supposed to keep it all straight when there are times when the legal requirements of both the Family Medical Leave Act (FMLA) and the American Disabilities Act Amendment Act (ADAAA) are similar, yet at other times one law contradicts another? We find that we can’t comply with both laws at the same time, so which one takes precedence over the other? And where..
How To Build An Insanely Positive and Productive Workplace Culture a Webinar for Managers, Supervisors and Team Leaders
Year after year, companies like Marriott, USAA, and Wegmans Markets are listed in Fortune Magazine’s 100 Best Companies To Work For. How do they do it? It’s more than offering high salaries, onsite health centers, and gourmet cafeterias. It’s enlightened people management that creates a culture where people want to do their best and never leave.In this session, Larry Johnson will share the secrets of some o..
How to Conduct an Effective Workplace Investigation
In today’s workplace, there are numerous situations that can cause problems for employers that need to be followed up on and investigated by HR. These include claims of harassment, claims of discrimination, claims of a hostile environment, claims of retaliation, claims of improper pay practices, and many more claims of improper management practices. HR usually ends up with the responsibility for conducting ..
How to Create Team Spirit When Mainly Working Virtually
There are many virtual communication tools. What’s the difference between using phone or using one of the many video conferencing tools? What features should you learn to use so you can increase team spirit, motivation? How can you get the team members to eagerly await the sessions rather than dread them?In this program, we will address the benefits and detriments of virtual team interactions and many engag..
How to Document Employee Discussions and Why That is Important
This session, which will provide participants the information needed to be better able to document employee discussions and defend the organization from losses incurred due to poor documentation practices. Learning ObjectivesHow and why documentation is goodo Meets the legal requirements of Federal statuteso Provides a record of interactions with employees in order t..