Corporate Governance
The Totally Organized Professional is all About Outcomes
A key driver to achieve these extraordinary results is based on an attribute called trust which becomes your behavior and your reputation. Here is how to achieve that with confidence, initiative, and commitment. This presentation outlines the eight key areas of focus and provides a link to the self-test tools and e-books to keep the momentum going. To be more successful, enjoy work and life more, get to you..
Active Shooters: Ready or Not?
Active shooting events are rare, but since the consequences, when they happen, are catastrophic it is vital to implement common-sense measures to prevent them and prepare to react quickly and effectively when they do happen. This webinar will provide strategies, tactics, and techniques for the prevention, recognizing warning signs of possible shooters, and effective actions to take if a shooting occurs. Thi..
Artificial Intelligence - What Every Lawyer Needs to Know
We will discuss what artificial intelligence is and why machine learning, a particular type of artificial intelligence, is changing the law we practice law. We will provide examples of how artificial intelligence is changing the law. We will then turn to various legal and ethical issues raised by the increased use of AI.Areas CoveredWhat is Artificial Intelligence?Machine Learning / Deep LearningAI Usage To..
Artificial Intelligence and the Law
In this practical webinar, you will learn about the latest developments in Artificial Intelligence and get a glimpse into the future, as additional legal tasks get automated.Upon course completion, you will be able to:Define “machine learning”Describe how machine learning is already being used by law firmsEvaluate how Artificial Intelligence is changing legal jobsConsider the ethical implications of Artific..
Auditing Business Continuity Plans According to ISO 22301
Successful business continuity planningInvolves the entire organization Requires clear and consistent communication Encompasses how employees will communicate, where they will go, and how they will keep doing their jobsPrepares the organization for disruptive eventsWhy is BCP Important? 61% of companies surveyed had to invoke their BCP 43% had to invoke it more than onceKey Causes: Natural Disaster, Power O..
Building a Culture of Respect in the Workplace
Building a respectful workplace is essential for your organization to grow and flourish. In a respectful workplace, all people have the right to be treated with dignity and respect. But respect goes far beyond legally defined protected rights. Employees feel valued by their employers. Productivity is high, conflict is low and business interests thrive. Even in difficult times such as terminations or discipl..
Cold Calling Strategies, Tactics and Techniques
Building your cold calling skills will enable you to:Gain an advantage over the competition.Find new business opportunities.Become an indispensable employee who gets new business.Compete with existing vendors for lucrative customers.Establish rewarding relationships and gain respect.Become an entrepreneur.Cold calling ability allows you to determine and take control of your own future.You may have been told..
COVID-19 and Contracts
COVID-19 is disrupting supply chains around the world and causing sharp drops in demand. Business is trying to decide whether and how to terminate or cancel contracts, and if they can avoid liability for breach.We will discuss how to handle contract cancellations because of the impacts of the coronavirus pandemic. We will focus on a little know contract clause called “force majeure” and look at how the clau..
Creating a High Performance Team: Overcoming the Five Dysfunctions of a Team
High performing teams are the backbones of any company. As Patrick Lencioni, author of The Five Dysfunctions of a Team, states “Teamwork is the last untapped resource.” This webinar explores the foundations of creating highly functional teams. These teams share a commitment to self-awareness, solid relationships and accountability which form the basis for deep trust and great results. We will also discuss t..
Creative Ways to Boost Employee Morale and Engagement
Employee morale is more important than you may think because it has a direct impact on productivity and profitability. When employee morale is high, employees are happier, more engaged and the quality of work produced increases significantly which allow companies to be more profitable. When morale is low there is a ripple effect and the result is a less productive work environment with higher levels of stre..
Customer Relationship Management: Mastering Profitable Relationships!
What is it about your organization's customer relationship management practices which identify you as competitive, unique, or first-class? Who are your customers? What do they want? How we can more effectively persuade our existing customers to purchase more of our products and services while referring even more prospective new customers our way? We'll talk about how to deal with some of the "newer" challen..
Customer Service Excellence: Building Service Champions in Your Company
All planes are the same in the air. It is the people, primarily the front line, who interact with the passengers, which make the real difference. The way we think about service has changed. Who is responsible for service, how we achieve it and what service means are all being redefined. Leaders now recognize that responsibility for service does not reside in just the customer service department. It resides ..
Data Management, Records Retention, Destruction Considerations and Legal Holds
This webinar will review the basic tenants of Information Governance. We will then bring these theories to a practical level by discussing strategies for maintaining documents and information in today’s electronic work. We will discuss the key components of a good document retention policy. Finally, we will discuss the importance of litigation holds, including how, why and when to implement them to avoid le..
Drafting Document Retention Policies
The presentation reviews the basic approach of Information Governance and the importance of getting the relevant stakeholders at the table when drafting a document retention policy. We discuss the importance of document destruction and how to develop a policy that balances the interests of the various stakeholders.Areas CoveredInformation GovernanceObjectivesPolicies and ProceduresRecords Retention and Dest..
Effective Communication for Engineers and Scientists
This 60-minute webinar is intended for anyone who, like the trainer, has a technical background. We will look at the benefits of effective communication, the underlying principles, and how they might be successfully applied in a range of typical situations. The overall aim is to help scientists and engineers identify the aspects of communication that they currently do well, and aspects that they can usefull..