Microsoft Outlook can be a powerful partner in your quest to improve your delegation skills and the need to have employees finish assignments on time. Combine the power of Outlook, which everyone opens daily, with this instruction and delegation will become part of your natural workflow.The training is hands-on as attendees are encouraged to use two screens or be able to toggle back and forth between the in..
This webinar will cover the entire credit process from how to set up an account, how to decide what payment terms they should receive all the way to how best to collect from a delinquent account. The webinar outlines steps for the following processes:Credit application- what is needed in the body of your credit application so that your company is covered should there be a lawsuit, or the customer ..
Compliance documentation to include Standard Operating Procedures – the documentation required by regulation – is essential to the effective and compliant running of any regulated business. Unfortunately, many individuals in those businesses miss the valuable opportunities that properly developed Standard Operating Procedures/Work Instructions can provide. Regulated documentation can serve a variety of purp..
Compose powerful, professional documents and emails that get attention and prompt action. To attract the attention of today’s busy readers, you must respond to their need for clarity and conciseness in written communication. In this Webinar, you will overcome “writer’s block,” learn to recognize and avoid common mistakes and receive a tool kit of proven techniques for delivering information powerfully, pers..
The Global workplace has evolved over time, unlike everything else in our world, but many corporations have an outdated view of the role of their human capital assets. His webinar looks at that evolution and how the changes directly affect your operations. These changes create new paradigms and strategies that influence how and where we work.Areas CoveredIdentification of the workplace focus of th..
The agencies that comprise the Federal Financial Institutions Examination Council (FFIEC) created the FFIEC Bank Secrecy Act/Anti-Money Laundering (BSA/AML) Examination Manual. These examination procedures apply to banks, savings and loan associations, savings associations, credit unions, and branches, agencies, and representative offices of foreign banks.Manual provides guidance to examiners for carrying o..
More companies are now expanding their recruiting worldwide to find the best talent, it is becoming more and more critical for payroll professionals to understand non-immigrant concerns and how it affects how we pay employees. From taxes that need to account for in the US and in the foreign country.As a payroll professional when you have been told by your HR department that they hired a new associate with a..
Test method validation is an often-confusing requirement for medical devices. A fundamental issue is the role-reversal between the test method and the product or process it is designed to detect. For example, while a defect-free process is desirable, a test method must be reliable both in detecting defects and in not rejecting acceptable samples. Those who work with process optimization and validation focus..
Good leaders understand they are accountable for their team's actions as well as their own. But what does it mean to be accountable? This webinar examines the implications of supervisory accountability and provides techniques for accepting responsibility while also holding their teams accountable.Learning ObjectivesWhy accountability is importantSigns of an accountability failureHow to develop an accountabi..
According to the dictionary, conflict is an active disagreement between people with opposing opinions or principles. Conflicts such as disagreements may occur at any moment, being a normal part of human interactions. Organizations are social constructs and we, as employers, are dependent on the ability of our employees to get along with each other toward the achievement of the strategic objectives of the co..
This webinar will help you navigate both individual and business audits, taught from the perspective of an IRS agent. This will help you understand what the IRS is actually looking for with different requests and things that they do during the IRS process and will help you be able to respond accordingly. It will also go into different things you can do during an IRS audit to help mitigate potential issues t..
Are you working with a virtual team and not sure what makes it work? Are you willing to “learn the hard way” or would you prefer to be successful immediately?Knowing what needs to do to create engagement and prevent isolation is important. There are aspects to consider with a virtual team and things to avoid you may not have thought of previously. To effectively engage your team and lead them to high perfor..
This webinar will include discussions on proper CAPA system maintenance, root cause analysis, documentation of the Corrective and Preventative Actions, and developing a robust CAPA plan. It will give tips on how to develop CAPAs pertaining to longer-term projects and ensure they stay on track. Learning ObjectivesDiscuss what to do when problems occurOutline the requirements of the CAPA process a..
Bullying is a learned behavior that gets fine-tuned during our school years. While men’s way of bullying is more aggressive, girls and women tend to bully using more subtle nuanced types of tactics that are relationship-based. Is female-to-female bullying an issue that deserves attention apart from general workplace bullying? Is discussing women’s hostility to women feeding into the stereotype of women’s “n..
Our world is becoming more diverse every day. Diversity is broadly defined to include persons from different races, ethnicities, religions, gender, sexual orientation, disabilities, and physical and mental abilities. Studies strongly indicate that diverse organizations have a competitive edge in the world. Nonetheless, there are challenges to creating a diverse workforce. In the short term, organizations ma..