Webinars
Refine Search
Bullying in the Healthcare Workplace: Is There an App for That?
All of us would like to come to work on Monday mornings, knowing we will enjoy our day. Additionally, we know we will be treated respectfully and professionally. And if we experience or witness some bullying behavior, all we need to do is access our “bully app” and poof, it will be gone. Oh, for it to be that easy. Unfortunately, more and more employees feel the opposite—they experience rude and..
Mastering Labor Relations: Your Essential Survival Guide - A Webinar Series
Even seasoned HR professionals recognize that Labor Relations requires a distinctly specialized skill set, underscoring the complexity and nuanced dynamics that characterize this critical aspect of workforce management. For individuals who have either never engaged with a collective bargaining agreement (CBA) in a unionized environment or those seeking to refine their expertise and stay abreast of contempor..
Oh Look, a Squirrel! Productivity Despite Distractions
This talk, "Oh Look, A Squirrel! Productivity Despite Distractions," explores how constant cognitive distractions impact our ability to focus and get things done. Many people experience an ongoing stream of internal and external interruptions that derail their productivity, often without realizing how much time is lost in the process. Research shows that every distraction can take up to 30 minutes to recove..
Human Error and Management Systems: Designing Errors Out
If you work in the GMP-regulated industry, you not only need to address human error deviations because they are an inconvenience, but you must also do it because the regulation requires it. The CFR - Code of Federal Regulations Title 21 Subpart B_Organization and Personnel Sec. 211.22 talks about the “Responsibilities of the quality control unit.” and it states that “(a) There shall be a quality..
Assertive Communication Style
This engaging program will help attendees grasp the concepts of assertive communication, distinguish between passive, assertive, and aggressive communication styles, and learn how to use assertiveness to overcome professional difficulties. Participants will gain real-world communication skills through role-playing, activities, and group discussions.By the end of the event, attendees will have learned how to..
FDA Warning Letter - Consent Decree Software Validation
Computer system validations play a crucial role in the pharmaceutical, medical device, and many other FDA regulated industries to ensure the integrity, security, and compliance of critical computerized systems. Inadequate software validation can often lead to FDA 483s, Warning Letters, or even Consent Decrees. Deficiencies in these validations can have a significant impact on product safety and quality that..
Putting a Lid on Toxic Relationships
Does business have to be a dog-eat-dog world? Where the person who shouts the loudest wins, and we have winners and losers? Opposing forces ready to attack?Toxic cultures are everywhere, and your business might not look like a war zone, but toxic behaviour like gossip, criticism, contempt, and defensiveness can break the morale, flow, and productivity of your team while leading to resignations.In this..
Corrective and Preventive Action (CAPA) and Root Cause Analysis
Corrective and preventive action (CAPA) is required by ISO 9001:2015 and is also common sense; we don't want to have to solve the same problem more than once. The automotive IATF 16949:2016 standard adds additional requirements for root cause analysis. Inadequate CAPA and/or root cause analysis are leading sources of ISO 9001 and IATF 16949 audit findings, and also FDA Form 483 citations. A search for ..
Coaching vs. Managing: The Key to Empowering Your Team
In today’s rapidly changing workplace, the way we lead others is evolving. Traditional management — focused on control, oversight, and direction — is no longer enough to inspire high performance, loyalty, and growth. The most effective leaders today aren’t just managers; they’re skilled coaches who empower individuals to think critically, stay aligned with their strengths and values, and develop into the be..
Accountability Amplified: How to Set Expectations Without Micromanaging
As a leader, do you constantly check on your team, even outside work hours, to ensure everything runs smoothly? Do you feel the need to control every aspect of your team’s work, from task completion to meeting outcomes? If you’re struggling to let go and trust your team, you might be unknowingly micromanaging—an approach that can lead to frustration, disengagement, and burnout, not just for your team, but f..
Closing Argument: It Ain't Over 'til It's Over
The closing argument is your final opportunity to speak directly to the jury—and if used effectively, it can make all the difference between a verdict in your favor or one against you. It is your moment to clarify, unify, and persuade.This session is designed to help trial attorneys sharpen the most strategic and emotionally charged part of trial: the close. It’s more than just summarizing facts—it’s your c..
Computer System Validation (CSV) Boot Camp
We will explore the best practices and strategic approach for evaluating computer systems used in conducting FDA-regulated activities and determining the level of potential risk, should they fail, on data integrity, process, and product quality, and consumer/patient safety. We will walk through the System Development Life Cycle (SDLC) approach to validation, based on risk assessment, and will also discuss 2..
AI or not: Intelligent AI writing strategies for professionals
Unlock the power of AI writing tools like Gemini and ChatGPT to revolutionise your professional communication, save significant time, and produce high-quality content effortlessly.In this training, we'll take a look at much-talked-about AI-writing tools like Gemini and ChatGPT, but also other AI-facilitated solutions that will help professionals who need to write a lot for their work but who constantly stru..
Error Proofing
This Webinar describe,Know what error proofing is Know why error proofing is important (and mandatory, where applicable, for IATF 16949:2016 users)Learn the relationship between error proofing and prevention and detection controls in failure mode effects analysis (FMEA)Learn the definitions of successive check inspections, source inspections, and self-check inspections. These are often 100 percent and ideal..
Managing Difficult conversation at the workplace
As professionals, we all encounter situations where we need to have difficult conversations with our colleagues or managers. It could be anything from addressing poor performance to discussing a sensitive topic. But why are these conversations so important?Avoiding difficult conversations can lead to misunderstandings, resentment, and even legal issues. On the other hand, having these conversations can help..