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Managing the Emotions of Rapid Change 2025
In this engaging session, speaker and futurist Don Phin will walk attendees through the emotional terrain of rapid change. You’ll learn how to recognize common resistance reactions (the Victim, the Sheep, and the Champion), how to guide each of them, and how to manage your own story and energy in uncertain times. The "Coax-Encourage-Inspire" model offers an uplifting way to lead, adapt, and thrive.Areas Cov..
Managing Workplace Stress: Taking Care of You – Managing Stress, Mental Health and Self Esteem
Stress is a killer— to you and to employee engagement, empowerment, productivity, morale, and a sense of accomplishment. When your self-esteem goes down, and your reputation and the work you do are threatened, how you handle it can be a serious blow to your career. If you are constantly overwhelmed, you are not as productive as you should be. Your performance suffers, and the ability to lead people and the ..
Navigating the Evolving Landscape of Employment Law
This webinar provides a comprehensive overview of the evolving landscape of employment law, focusing on the key trends and developments that impact organizations today. We'll explore the latest regulations and court decisions related to discrimination, harassment, wage and hour compliance, and workplace safety. Attendees will learn how to conduct effective internal investigations, implement compliant polici..
Sanctions: We have an OFAC violation: What to do!
Your institution just discovered a potential OFAC violation—now what?Navigating economic sanctions is a high-risk area for financial institutions. A misstep can result in multi-million dollar penalties, reputational damage, and potential criminal liability. In this timely and practical session, compliance expert Justin Muscolino will walk participants through how to handle an Office of Foreign Assets Contro..
Small Business Bookkeeping and Payroll Management on a Budget
Objective: Teach cost-effective methods for managing small business finances and payroll.Subtopics:Basics of Bookkeeping: Income, Expenses, and ReconciliationsChoosing Affordable Accounting Software (e.g., QuickBooks, others)Payroll Management: providers and compliance – payroll bookkeeping entriesTax Filing and Record-Keeping Best PracticesLet me know if you'd like me to expand on any of these outlines or ..
Word Smarts: Hidden Features That Will Save You Hours
This session is a fast-paced, practical look at Microsoft Word’s most underutilised time-saving features. You’ll learn to stop wrestling with Word and start using it as the productivity tool it was meant to be.We’ll explore smart navigation, reusable content tools, formatting consistency, and ways to lock down sections of your document, perfect for when multiple people need access. This is a “greatest hits”..
Accountability in Action: Building a Culture of Ownership & Follow-Through
Accountability in Action” is a dynamic, interactive session designed to help leaders understand the true essence of accountability and how it can transform team culture. Participants will explore the foundational elements of accountability, dispel common myths, and learn practical strategies to instill a sense of ownership across their teams.The session will delve into the DNA of accountability, identifying..
Customer retention versus customer acquisition. How to make both work for you without neglecting
Customer acquisition and retention should work in synergy rather than in competition. Many businesses allocate significant resources to acquiring new customers but fail to nurture existing relationships. The reality is that a well-balanced strategy ensures long-term success.Understanding Customer Acquisition:This refers to the strategies used to attract new customers to a business. It involves lead generati..
Data Integrity And Human Error
Data integrity refers to the accuracy, completeness, and consistency of data over its entire lifecycle. Data integrity is crucial for any organization as it ensures that the data they rely on to make decisions is trustworthy and reliable. Human error can have a significant impact on data integrity. For example, data entry errors, such as mistyping a number or letter, can cause data to be inaccurate. Additio..
From Founder-Led to Founder-Free: Building a Team That Runs Itself
This session will explore the leadership and operational shifts required to transition from founder-led to founder-free. Drawing on Kathryn’s experience scaling and exiting her own business as well as advising scaleups across the UK and US, the webinar will cover practical techniques to build trust, clarity, and accountability across your team.You'll explore frameworks to identify and remove bottlenecks, de..
Learn to Sort, Prioritize and Get Work Done Right in Your Inbox
If the avalanche of email appearing in your Inbox every morning is sapping your motivation and slowing your progress toward your goals, attend this webinar and learn the secrets for stopping email from stifling your energy and suffocating your daily workflow.You will learn the right techniques to stop emails from entering your Inbox and for processing the emails that you permit to enter. The techniques help..
Problem solving effective root cause analysis techniques
Effective problem-solving is a cornerstone capability for any professional aiming to achieve success and sustainable improvements within their organization. While issues and challenges are inevitable in any workplace, how these problems are approached and resolved significantly determines the success and longevity of solutions implemented. Root Cause Analysis (RCA) is an essential method designed to not jus..
ADHD in the Workplace
ADHD in the Workplace: Strategies for SuccessNavigating the professional world is challenging for anyone, but for adults with ADHD, the workplace presents a unique set of hurdles. Beyond simply doing their job, they must also manage communication, collaboration, and the unwritten rules of corporate structure. Balancing deadlines, meetings, and deliverables while staying organized, prioritizing tasks, and ma..
Change Control and Regulatory Impact Assessment
Change is an inevitable part of any regulated industry. However, without a structured approach to managing changes, organizations may face compliance violations, product failures, and reputational damage. Change control is a formalized process that ensures all modifications—whether in materials, equipment, processes, or documentation—are reviewed, assessed, and implemented in compliance with regulatory requ..
Effectively And Defensibly Addressing Employee Problems: The Proper Process, And Documentation To Correct Performance, Conduct, And Behavior Problems
You’ve heard the statement, “If it’s not written down, it didn’t happen.” But just having documentation itself is not sufficient to protect you against liability. To effectively and defensibly address employee problems, you must be sure that you:Use the proper PROCESS of ”positive progressive corrective and disciplinary action” – a process that is seen by courts as being FAIR to the employee; andWrite..