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2025 Political Passions and Contention: How to Navigate Political Speech at Work
Course Description Political speech at work is creating more of a problem now than it did during the 2016 Presidential election!!! With the impeachment, divisive country, and recent 2024 elections, it has escalated even more. A new survey has found that a significantly increased percentage of employees are feeling stressed and strained because of the political speech. Employees are feeling more cynica..
Fail To Plan = Plan To Fail
For many, creating life and work based on meaningful purpose and values is an abstract concept. They don’t realize these come first and then are followed by defined visions before jumping in to act. Most business owners, community leaders, educators, families, and individuals feel more comfortable setting tangible goals and getting down to doing things rather than thinking strategically about the “why” and ..
Negotiating Skills for Professional Results
The key learning objectives of this presentation are solidifying the goals you want to achieve in a principled negotiation and adhering to successful guidelines, which include separating people from the problem and having creative options. We look at the three sides being brought to the table: your intentions, their intentions, and common ground via the process you lead this through. The seven tactics to ov..
Beyond the Basics: Do it right: Indexes, Tables of Figures, and Citations in MS Word
"Beyond the Basics: Mastering Indexes, Tables of Figures, and Citations in MS Word" is a practical training session aimed at professionals and academics who work with long documents and want to streamline their workflow.You’ll be introduced to underused but powerful features in Word that allow for automated referencing and navigation. Rather than building everything manually, you’ll discover how to harness ..
Managing Team Workflow with Microsoft Outlook
No doubt you and your team are proficient at using Microsoft Outlook for email and meetings, but did you know you and your team are leaving about 85% of the power of Microsoft Outlook unused. Outlook is a powerful program that can simulate a programming language if you know how to use it. This webinar helps individuals customize Outlook for their personality and their job. It helps you manage those who repo..
The Six Secrets of World Class Patient Satisfaction - How to Create an Exceptional Patent Experience, Every Time, No Exceptions
ObjectivesEngage and empower everyone to deliver loving, compassionate service. Identify your patient’s expectations and, by satisfying them, create lifetime customer loyalty.Read and respond to your customers’ hidden needs through the power of non-verbal communication. Understand the real reasons customers complain and how to practice the Service Recovery Golden Rule “mess-up, fess-up, and dress-up.” Tap i..
The Leader Within - Putting the WOW into Developing, Engaging and Retaining Exceptional Talent
What do great managers know that average managers do not when it comes to employee training, retention, and motivation? When everyone gets that they are the customer / client / patient experience, no matter what their function or degree of contact with the client, they will connect at an accelerated level that will differentiate you from your competition. Experience has shown that implementing a ..
Leadership Strategies of Navy Seals and Attila the Hun - How to Set Goals with and for Your People
This is all about front-line leadership. How to engage, support, inspire, and drive your recruits to perform with extraordinary effort in call to duty military engagements. From these examples, you can adapt and transfer them to how you lead and empower your people. Areas CoveredThe five characteristics of weak leaders, what they do wrong from battlefield to board room, the traits of the best leadersTh..
Prioritize and Learn to Say No
Prioritization is a process that successful leaders use to assure that they are focused on the right things. If you don’t respect your time, then why would anyone else? The art of saying “no” gives you more control of your time, and who wouldn’t want.Learning ObjectivesLearn to prioritize work according to what is most important. Make time for the most important tasks and focus on the work that matters. Don..
AI Revolution in HR: Beyond Automation
This lecture explores the AI revolution in HR, moving beyond the hype of automation to reveal its strategic implications. We'll delve into the advanced applications of AI, including predictive analytics, personalized learning, and intelligent talent acquisition. Attendees will learn how to leverage AI to enhance decision-making in areas such as performance management, employee development, and workforce pla..
2024 New E-Verify Program! How Will NextGen Impact Completing the I-9Form
The proposed features for the upcoming revamped version of E-Verify would fundamentally change the way employment eligibility verification is conducted, according to a proposal from U.S. Citizenship and Immigration Services (USCIS).E-Verify NextGen scheduled for release in 2024 integrates the Form I-9 process with E-Verify, the federal government’s electronic employment verification system, and shifts much ..
Avoiding I-9 Compliance Problems: How to Properly Complete, Retain, and Purge the I-9 and Avoid Fines
On August 1, 2023, the USCIS published a Revised Form I-9, Employment Eligibility Verification, along with several rule changes. Starting on Nov. 1, 2023, the prior version of Form I-9 is obsolete and no longer valid for use.The USCIS states that, “The newly updated Form I-9 contains myriad revisions to the form and its instructions to streamline these materials and reduce employer and employee burden assoc..
Giving Effective Feedback in the Workplace
Giving feedback is a task you perform as a Manager or as a manager or supervisor. And letting employees know where they are and where to go next in terms of expectations and goals - yours, their own, and the organization's is essential.Feedback is a useful tool for indicating when things are going in the right direction or for redirecting problem performance or behavior. Since your objective in giving feedb..
Calculating Activities Durations for the CPM Schedule
We start with an introduction to estimating or calculating the durations of the schedule’s activities. We discuss the work production rate and its relationship to both unit price and activity duration. We briefly cover factors that influence crew productivity such as weather, design complexity, and labor skill level. We give a few examples of adjusting productivity based on project conditions. We then show ..
HIPAA 2025 - Upcoming Changes HIPAA
The 2025 HIPAA updates are designed to address contemporary challenges in the healthcare landscape, focusing on technological changes, expanded patient rights, and tightening compliance expectations. Organizations need to adapt swiftly and efficiently to avoid penalties and maintain operational integrity.This session offers a comprehensive look at the upcoming HIPAA changes, breaking down the new rules’ imp..