Speaker Profile
CHRIS DEVANY
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm that focuses on management and organization development. Pinnacle’s clients include global organizations such as Visa International, Cadence Design Systems, Coca-Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger, and over 500 other organizations in 22 countries. He also has consulted with government agencies from the United States, the Royal Government of Saudi Arabia, Canada, the Cayman Islands, and the United Kingdom.
He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity, and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management. His book, “90 Days to a High-Performance Team”, published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers, and team leaders improve performance.

Chris Devany
December 18 2023
01 : 00 PM EST
90 Minutes
Unlocking Excellence: The Art of Impactful Performance Reviews
Are you ready to revolutionize your approach to performance reviews? Join us for a transformative webinar as we delve into the art of conducting performance appraisals meaningfully and effectively. In today's dynamic workplace, where employee relationships are paramount, mastering this process is essential. It's not just about ticking a box; it's about inspiring, motivating, and boosting your team's potenti..

Chris Devany
Recorded Webinar
90 Minutes
Customer Relationship Management: Mastering Profitable Relationships
Providing better, faster service is what will keep your customers coming back.Quality service will give you the competitive advantage you need to survive in a tough business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your team’s and company..

Chris Devany
Recorded Webinar
60 Minutes
Dress and Appearance Code: Rights, Responsibilities, and Potential Liabilities for 2022
From the style and length of one’s hair, to the number and location of visible tattoos, to recognizing gender non-conformity style, to creating a summer dress code, employers are facing an increased need to determine their organization’s culture and policies, as well as following federal and state laws. How does an organization balance employees’ rights to express themselves with the organization’s ri..

Chris Devany
Recorded Webinar
90 Minutes
Essential Management Skills - What You Need To Get The Important Work Done
New supervisors will be ready to hit the ground running with the skills learned in this Webinar. Be ready to take on any challenge, be your best and put what you’ve learned into practice immediately.You will learn the skills you need to plan, prioritize and execute effectively each and every day. Putting into practice both the “hard stuff” and “soft stuff” will help you meet new challenges with increased co..

Chris Devany
Recorded Webinar
90 Minutes
How To Build A High-Performance Team in 90 Days
Get your teams act together; you can enjoy our webinar as an individual manager or as a group! No matter how long you've been managing, this step-by-step guide ensures you'll get the strongest performance possible out of your team in any environment. With strategies presented in manageable daily, weekly, monthly and quarterly timelines, our program covers the full range of workplace issues from outdated sys..

Chris Devany
Recorded Webinar
120 Minutes
How to Strategically Address Systemic Racism, White Privilege, and Unconscious Bias in the Workplace: It’s About More Than Training and Policy
The summer of 2022 will be long ingrained into our social and individual consciousness due to COVID and the horrific murder of George Floyd, a black man. George’s murder by white police officers, captured on video for the world to see, sparked outrage around the globe. So what, you may be asking, does that have to do with the business world. Racial bias workshops just won’t do any more. Employers and busine..

Chris Devany
Recorded Webinar
90 Minutes
Leadership and Team Development for Managerial Success
Inspire and influence your team members to achieve your goals as a team!Managers who will be promoted are the ones who not only manage efficiently but also lead their teams effectively. Learn how to work in a horizontal mode of operation apply a consistent theory in leading your team and teach critical leadership skills to members of your team, so each and every one of them can lead the team in your absence..

Chris Devany
Recorded Webinar
90 Minutes
Linking Pay To Performance: Increasing Employee Engagement and Organizational Performance
Organizations spend an enormous amount of time, energy, and resources each year to set their organizational goals. To attain those goals, a company relies on its greatest asset: its employees. Employees who feel recognized demonstrate a stronger desire to help the company grow and succeed. Therefore, having pay for performance system incorporated into your organizational structure could leverage employee en..

Chris Devany
Recorded Webinar
90 Minutes
Management Skills for New Managers
New supervisors will be ready to hit the ground running with the skills learned in this Webinar. Be ready to take on any challenge, be your best and put what you’ve learned into practice immediately.You will learn the skills you need to plan, prioritize and execute effectively each and every day. Putting into practice both the “hard stuff” and “soft stuff” will help you meet new challenges with increased co..

Chris Devany
Recorded Webinar
90 Minutes
Moving From An Operational Manager to A Strategic Leader
Gain the insights and skills to know where your business stands today and where it’s heading tomorrow.In today’s unpredictable business environment, strategic leadership is not just for top management alone. It’s for:Managers who want to increase their competitive advantage by anticipating their customers’ priorities, needs and expectationsManagers who want to distinguish operational data from strategic dat..

Chris Devany
Recorded Webinar
90 Minutes
Planning and Managing Organizational Change
Turn change into a positive force!Change is inevitable. But when changes are made, many employees lack the broader knowledge of why new systems and structures are necessary. As a result, frontline managers and human resources professionals must partner together and help organizations lead and manage change. This case-study-based seminar will prepare managers responsible for facilitating or implementing chan..

Chris Devany
Recorded Webinar
90 Minutes
Project Management Best Practices, Including For Non-Project Managers and Administrative Professionals
Let's face it - we are all managing projects every day! They may be simple or more complex, but undoubtedly you are managing projects within your role. You don't need to be a project manager to learn how to manage your projects effectively and efficiently. This interactive presentation will provide the basics of managing projects - regardless of their size or complexity. Webinar attendees will be provided a..

Chris Devany
Recorded Webinar
90 Minutes
Project Management Best Practices: The 8 Keys To Completing Your Project On Time and On Budget!
Let's face it - we are all managing projects every day! They may be simple or more complex, but undoubtedly you are managing projects within your role. You don't need to be a project manager to learn how to manage your projects effectively and efficiently. This interactive presentation will provide the basics of managing projects - regardless of their size or complexity. Webinar attendees will be provided a..

Chris Devany
Recorded Webinar
90 Minutes
Strategic Planning and Execution: The 1-2-3 Year Plan for Enterprise Success
As we all evolve given world circumstances, and as enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we ‘get a better handle’ on all this?Is your organization poised to implement strategies that create value, generate growth and result in profits?..

Chris Devany
Recorded Webinar
90 Minutes
Successfully Dealing with Difficult People, Including Remotely: The 5 Most Difficult Types of People and How to Effectively Approach Them
Your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity. Utilizing extensive practice in the principles of emotional intelligence, Successfully managing People underscores the importance of self-awareness in developing sensitivity to and better communication with others. You'll leave this webinar well versed in the most effective methods for deali..