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Attitude is Everything
It can be difficult to maintain a positive attitude when dealing with stressful situations and pressing deadlines, but choosing to do so can play a big role in career success and stress reduction.Attitude, whether it is positive or negative, can be contagious. A positive one motivates others, reduces stress, increases quality and productivity, creates teamwork and encourages creative thinking. Your team mem..
Keys to Training and Promoting Your Latin American Workers Successfully
Employee training often ignores cultural and other background variables that may affect the success and relevancy of the training. When preparing workers for leadership roles, trainers often use a “one-size-fits-all” approach. Nothing could be less conducive to employee performance improvement and success than ignoring the core basics of an employee’s core cultural value principles. If trainers were to expl..
The Demand Driven Supply Chain
Demand driven supply chain management moves the focus of the demand flow from forecast and customer order driven to more of a market driven perspective.Many industries are purchase and make-to-stock to meet customer expectations and demand. Customers expect to see inventory on the shelf or in the warehouse ready to ship. In the past, make-to-stock companies have looked to accurate forecasting and demand pla..
Why Opposite Personalities Irritate Each Other at Work
The factors listed above that we will discuss mean it is complex to figure out exactly why another team member annoys you. If the truth were known, you may drive him crazy as well. Looking at irritations from the top of the mountain, every team has conflict on the rough terrain as they wind their way to the top. The normal viewpoint of team conflict is negative, especially conflicts based on personality dif..
Creating Your Ultimate Competitive Advantage – As A Stress Free, Fully Engaged, Productive Workplace
Accountability, with engagement, equals profitability. When everyone gets that they are the customer / patient experience, no matter what their function or degree of contact with the client is, they will connect at an accelerated level that will differentiate you from your competition. Learning ObjectivesLearn the five levels of engagement, where everyone stacks up in loyalty to their organization and co-wo..
PCI Compliance and Why it is Important – What your Company Needs to Do to Get There
PCI compliance impacts every company in the US and if they do not have their employees educated in this area, the outcome could be disastrous. People need to understand what PCI means, the training that companies need to have and if there are issues such as: ransom threats, fishing issues, and the number one issue, untrained employees.There are certain levels of PCI compliance that a company will fall under..
The Effective Manager's Communication Skills Toolbox: Making Active Listening, Constructive Feedback, Resolving Conflicts and Coaching Work for You
In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor.Without these skills and a commitment to continuously improve them, our ability to leverage our value to our manager and our organization diminishes.Areas Covered1. Effective list..
Cultural Competency in 2023: Making DEI a Reality
This program will assist you in developing a cultural competency plan of action to move your DEI goals forward. We will explore the definition of cultural competency and how to make it a reality. We will explore the policies and practices necessary to make DEI work for your workplace. Areas Covered Definitions of DEI and cultural competencyTrends in cultural competencyHow to OWN cultural competencyDevelopin..
Developing and Delivering a Successful Business Case or Proposal
Skilled business writing is important to anyone working in the business world today, but it often does not include the discussion of a business case or proposal. The ability to understand, develop, and present an effective business case is critical to getting one’s ideas, suggestions, and projects accepted. The effective business case requires the development and use of important skills. These include stron..
Transforming Long-Distance Isolation and In-Office Anxiety: Creatively Designing a Hi-Tech and Human Touch Work Space
Must distance workers be isolated workers? According to recent organizational productivity surveys, the dramatic expansion of teleworking is causing isolation for distance employees. Whether being distracted on the Internet, not able to set up a daily work structure and routine, no “water cooler conversation” for a break or collegial inspiration, not to mention demands of family life for some of these telew..
Best Practices for Delivering Effective Feedback
This session will outline and more importantly, implement the elements of effective delivery and acceptance of feedback in any environment. It will answer the questions of how to handle the mixed messages sometimes communicated in interactions, and how we can get clearer messages from others. It will also outline the steps involved in executing effective feedback in order to achieve desired results in an in..
Defensive Driving For Non-DOT Fleets
‘Defensive Driving’ is a discreet skill set and method of thinking. Driving is properly called a form of ‘Cognitive Behavior’. This is highly variable among individuals. Ideally, every ‘authorized driver’ behind the wheel should recognize their responsibility for driving safely and defensively.As employers, we are responsible for employee safety whenever they are in a ‘work environment’. This includes trave..
Conducting Effective, Legally - Compliant Investigations of Harassment and Bullying Allegations
Your employees have the right to a safe, non-threatening work environment. Their productivity and morale can be seriously affected not only by instances of workplace bullying and harassment, but also by their leader's response to these problems. Therefore, it is imperative that organizations have strategies in place in order for managers and supervisors to recognize the signs of toxic and/or illegal behavio..
Harness Your Energy - Build Your Resilience : Everyday Lessons To De-stress, Decompress and Engage More In Life
Building resiliency allows us to bounce back after stressful situations, minimize the negative impact of that stress on our health, and feel more in control of our life. How do you stay healthy, de-stress, decompress, regain focus, and bounce in the face of challenge and uncertainty? Resiliency can be learned. Wisdom and research shows that small shifts can have a major impact. Learn practical approaches an..
Effectively Controlling Conflict At Work: Practical Strategies To Confidently Resolve Conflict In the Early Stages
Do you ever feel trapped in a seemingly unresolvable conflict? Do you approach conflict assertively or do you go out of your way to avoid conflict?You work in a complex and ever-evolving workplace. Conflict is a natural result of people having different points of view, values, and beliefs. When left unaddressed, workplace conflict can lead to increased absenteeism, reduced productivity, resentment, ho..