Communication and Business Writing
Effective Engagement in Times of Change and Uncertainty: Leadership Communication Skills and Strategies
We live in a wired, 24/7 world that's often cycling between "do more with less" or "lean-and-MEAN" reorganizing and ever faster upgrading while demanding higher levels of transparency and accountability. And these days, especially, it can feel like we are spinning scarily out of control. Hey, today it’s less a matter of “downsizing” or “rightsizing” than it is of sheer “fright sizing!” Not surprisingly, man..
How to Make Difficult Conversations or Crucial Conversations Easier
This session will go over the dynamics of dealing with difficult or crucial conversations, how to prepare for them, what to do when they arise, what to say and how to redirect reactions when they occur. Areas Covered Stages of a difficult/crucial conversationHow to prepare for itWhat to do if someone isn’t responsive How to handle difficult behavior in a crucial conversationWhat to say when you don’t know w..
Assertive Communication for Introverts - Speak up! How to be Heard at Work
The ultimate definition of assertiveness is being able to express your thoughts and feelings clearly while being considerate of the other person’s needs. Many introverts have great difficulty articulating their needs and desires because they aren’t clear on what they are. In order to be heard over the noise, you have to first trust in the fact that you have something valuable to contribute to the conversati..
Business Writing Email Revising, Editing and Proofreading
Communicating through email is fast and convenient and there are rules and etiquette that should need to be followed otherwise it may give a bad impression about the sender to the recipient. After completing this course, you will have learned: how to manage emails, the principles or 'rules of thumb' to ensure professional, clear and effective emails.Learning ObjectivesEmail - Email etiquetteWrit..
Communicate Your Way To The Top: Effective Communication Strategies That Will Help You Speak Up and Stand Out
The quality of our life is determined by the quality of our communication. Effective communication as a female leader in the workplace is no longer a beneficial skill, it’s an essential one.In this session, you will learn how to both demonstrate and demand respect, regardless of your audience. Understand how and when it pays to be assertive, and what that looks like. Uncover the key techniques that will ena..
Remote Communications Techniques
As managers or supervisors who are tasked with getting work done through others your communication style matters. The way to begin to communicate more effectively will depend greatly on your knowing more about your particular communication style, as well as your preferences for taking in information and your ability to filter the incorrect information from the correct. By learning how to effectively and app..
Writing Effective Emails
Get Practical Tips to Write Purposeful, reader-focused Emails, and Respond to Them Effectively. Have you ever received those emails with endless and useless lists of recipients? Did you ever have to struggle to go through overlong, cryptic prose with the twisted logic of an email, only to realize later that the message sent to you doesn’t concern you or your business? Did you have to suffer one of those biz..
Writing High-Impact Executive Summaries
An executive summary is simply a summary of summaries providing a concise summary of your current assignment to executives. This isn’t trial and error, since you only get one opportunity with executives to make a positive impression. Remember the key element, how much time do executives to spend reading your summary to grab their attention? Don’t miss this opportunity to join and learn how to create high im..
Painless Business Writing: Better Communications on Screen and On Paper
This webinar is designed as a skill-building refresher for all employees who have to write as part of their jobs. While business writing has changed from print to screen, there is more to crafting good messages than just emails. People judge your potential career success on the words you say aloud and on paper.This session teaches tools that are fast and effective, to help you write with more power, clarity..
Practical Technical Writing Techniques
This webinar addresses the best practices for creating Technical Reports, user manuals, guidelines, handbooks, proposals, specifications, and emails collectively known as Technical Documents. The webinar also addresses Planning the Technical Documents, the creation of a Documentation Plan, the Number of Documents, Scheduling Documents and the Status of the Technical Documents created. The webinar also provi..
Presentations that POP
Over the years people have been lulled into believing that doing a presentation simply means preparing a PowerPoint filled with bulleted slides and then reading through them for the audience. Everyone that has sat through one of these presentations knows that they are boring and hardly anyone can remember what was said during the presentation. That is NOT how it was meant to be.This course will give you bas..
Proof It! How To Be a Better Proofreader
Any document, media piece, or email bearing your organization’s insignia or name must be absolutely error free. Even a careless mistake in an email can damage a leader’s reputation and can make an entire company look bad. Proofreading is a skill anyone can learn and improve. Very few business professionals actually ever have been TAUGHT how to proofread. More and more employers are citing “attention t..
Technical Writing : A Detailed Process
Technical Writing: A Detailed Process provides step-by-step instructions to produce excellent written presentations. Technical Writing is a complicated process that is as much art as science. It is a balancing act between being precise enough to cover the subject matter yet general enough to apply to other locations and/or projects. Technical Writing always includes reviewers and approvers of different leve..
Technical Writing in an Industrial Environment
The webinar will describe a process to create quality documents from a blank screen in a timely manner. The process is logical and easily understood. The process describes the location and collection of important information. The process describes how to organize the information collected into a document. The webinar also addresses how to write the document and addresses comments received from reviewers and..
Technical Writing in the Pharmaceutical Industry
Technical Writing is required by everyone at some point in their careers. All of us must document something that we have written or defended any work that we have performed. Often this documentation takes the form of Technical Documents. The principles shown in the webinar are directed to the pharmaceutical industry but apply to many disciples. Documents are created, reviewed, and issued for many organizati..