Painless Business Writing: Better Communications on Screen and On Paper
As a trainer, speaker, author, and consultant, Dr. Steve Albrecht is internationally known for his expertise in high-risk HR issues. He specializes in threat assessment, threat management, Threat Assessment Team training, site security surveys, workplace and school violence awareness, and crisis response programs for private-sector firms, aerospace, utilities, healthcare, municipal government, library systems, banks; K-12 schools, and community colleges and universities. He provides consulting, employee coaching, and training seminars in leadership, supervision, coaching, safety and security, workplace violence prevention, harassment prevention, diversity, substance abuse, team building, conflict resolution, ethics, critical thinking, customer service, and stress management.
In 1994, Dr. Albrecht co-wrote Ticking Bombs: Defusing Violence in the Workplace, one of the first business books on workplace violence. The book featured his ground-breaking prison interview with convicted workplace double murderer, Robert Mack. Besides his work as a conference presenter and keynote speaker, he appears in the media as a source on workplace violence, security, and crime. His 19 books include Library Security; Tough Training Topics; Added Value Negotiating; Service, Service, Service!; and Fear and Violence on the Job. He holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He has been a trainer for 31 years and is certified in human resources, security management, employee coaching, and threat assessment.
This webinar is designed as a skill-building refresher for all employees who have to write as part of their jobs. While business writing has changed from print to screen, there is more to crafting good messages than just emails. People judge your potential career success on the words you say aloud and on paper.
This session teaches tools that are fast and effective, to help you write with more power, clarity, and confidence.
- Think Before You Write
- The Triple A-Rule: Average Sentence Lengths, Avoid Jargon, Active Voice
- Using the ROSCO Model
- Brainstorming with Idea-Mapping
- Email Protocols
- E Prime Writing: A Unique Way to Write in the Active Voice
- Using Templates and Formats for Reports, Proposals, and Memos
- Indirect and Direct Leads
- Grammar and Punctuation Basics
- Writing with Colorful Language
Who Should Attend
All employees who write as part of their job: emails, memos, reports, presentations, summaries, RFPs, policies, and procedures.