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Cultural Competence - Interpersonal Communications and Diversity in the Workplace
In today's interconnected and globalized workforce, the concept of cultural competence has become more than just a buzzword it is a fundamental aspect of creating thriving, innovative, and inclusive workplaces. Cultural competence in the context of interpersonal communication and workplace diversity encompasses a broad spectrum of skills, attitudes, and strategies that foster understanding, respect, and col..
Fail To Plan = Plan To Fail
For many, creating life and work based on meaningful purpose and values is an abstract concept. They don’t realize these come first and then are followed by defined visions before jumping in to act. Most business owners, community leaders, educators, families, and individuals feel more comfortable setting tangible goals and getting down to doing things rather than thinking strategically about the “why” and ..
Grok the Muda
Robert A. Heinlein's Stranger in a Strange Land defines "Grok" as "To understand so thoroughly that the observer becomes a part of the observed" A parts changer follows the instruction manual; a mechanic groks the machine. Taiichi Ohno wrote, "To implement the Toyota production system in your own business, there must be a total understanding of waste". The purpose of this webinar is to teach attendees to id..
How Strategic Recognition Can Save Your Culture
Research shows that recognition boosts engagement and strengthens the connections needed to build and maintain a high-performing, inclusive workplace. Strategic recognition occurs when recognition is fully embedded in how leaders and teams live, model, and “do” recognition every day on the job. Creating an environment where employees feel valued and appreciated goes beyond simple “one and done" recognition ..
Revolutionizing Talent Acquisition: A Strategic Approach to Recruitment
Revolutionizing talent acquisition requires a departure from traditional recruitment methods towards a more strategic and forward-thinking approach. This session provides HR professionals with a comprehensive overview of the strategic elements involved in modern talent acquisition. Topics covered include the evolution of recruitment strategies, the role of technology, employer branding, and implementing dat..
Critical Thinking and Problem Solving Skills for Business Challenges
Every day at work, leaders are faced with many issues when making decisions. Some of our problems are big and complicated, while others may be more easily solved. There is no shortage of challenges and issues that can arise on the job. Critical thinking and problem-solving are two essential skills that leaders need to have. Critical thinking refers to the ability to use knowledge, facts, and data to effecti..
The Power of Meaning and Intention
In a world filled with constant distractions and a fast-paced lifestyle, finding meaning and intention in our actions has become more crucial than ever. Join us for an enriching webinar as we delve into the profound impact of meaning and intention on our personal and professional lives, exploring how these two interconnected concepts can be powerful catalysts for unlocking purpose in every action.Understand..
Care of the LGBTQI Patient and Their Families: Policies, Procedures, Practices, And Laws
Whether your employer is a clinic, a hospital, home health, or long term care; whether you are an MD, RN, an occupational therapist, a receptionist, or in the C-Suite, approximately 5% - 10% of your patients may be gay, lesbian, or bisexual. Additional patients may be transgender, intersex, or questioning their gender identity or sexual orientation. The healthcare needs of LGBT patients may appear to be the..
Leading through Emotional (EQ) and Humor (HQ) Intelligence: The Art of Higher Power Humor ™
Increasingly, the best leaders are recognizing that Emotional Intelligence (EQ) is critical for communicating and engaging with employees. However, in today’s TNT – Time-Numbers-Technology – Driven and Distracted World, to truly connect and inspire, leaders also need to tap into a novel intelligence source – Humor Intelligence (HQ). And when combined with Emotional Intelligence, you have discovered Th..
Social Media Issues in the Workplace
It's a lot more than just "sexting." or visiting inappropriate websites! Do you have a social media policy? Are employees aware of it and have they been trained in its proper application? Is your social media policy aligned with all your other policies and/or collective bargaining agreement(s), the National Labor Relations Act (Section 7 Rights) and/or your state and local labor and employment laws, and the..
Effective Boardroom Leadership
Across the world, business cultures have the important topic of board leadership exactly backwards. For most jobs, we vet candidates based on their experience, training and previous success for a position. Only after rising to the top through a tough winnowing process do we name the final candidate to the role. Over the past century, we’ve developed an infrastructure of business schools, MBA programs, profe..
Key US AML Regulation Changes for 2024: Important for Compliance Staff
These changes will keep us busy and require us to make applicable updates to our internal documents, systems, policies and procedures, and reference materials. And don't forget about any special projects that may occur as well throughout the year.It’s important to understand these changes, but we must also understand the implications for our financial institutions, particularly for individual staff members...
Managing Team Workflow with Microsoft Outlook
No doubt you and your team are proficient at using Microsoft Outlook for email and meetings, but did you know you and your team are leaving about 85% of the power of Microsoft Outlook unused. Outlook is a powerful program that can simulate a programming language if you know how to use it. This webinar helps individuals customize Outlook for their personality and their job. It helps you manage those who repo..
New York State Procurement Overview
This workshop will enable you to feel confident that you have the basic skill sets to operate in the NYS Government Purchasing Arena. It will help you avoid making mistakes that could lead to payment or contract rejection by auditors. The areas covered may lead you to look for more training in specific procurement processes. Vendors will get a better understanding of what they must do to be compliant and su..
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Remote Work – Risks and Internal Controls
As organizations increasingly adopt remote work arrangements, it becomes crucial to navigate the associated risks and establish robust internal controls. In this presentation, we delve into the multifaceted challenges posed by the remote work landscape and explore strategic measures to mitigate potential threats. We’ll explore remote work as we know it and then move into the risks that accompany the shift f..