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Don’t Shoot the Messenger – How to Deliver Bad News to Your Clients and Teams
Project managers and business analysts deliver “bad news” to our clients and teams almost daily– from scope creep to budget issues to scheduling problems. If these conversations go badly, they can ruin a client relationship, project and team culture. If handled carefully and effectively, your relationships will be enriched. This makes message management critical – it takes skill to effectively avoid argumen..
Personality and Chameleon Leadership
As the core principles that make you a chameleon leader are introduced, the program summarizes the personalities of popular leadership styles including autocratic, bureaucratic, coaching, and democratic with suggested personality traits used by each style. The program also explores personality mixes and how the mix affects leadership interactions with employees. For instance, if, after assessment, the inter..
Workplace Investigations: Protecting Your Company And Employees
This Webinar will provide a comprehensive overview of workplace investigations, covering the following topics:Common Types of Workplace Investigations: Exploring different types of misconduct, such as harassment, discrimination, theft, and retaliationInitiating an Investigation: Understanding when and how to launch an investigationGathering Evidence: Discuss effective methods for collecting evidence, includ..
GAAP—Update on new Accounting Principles and How They Impact Your Borrowers’ Financials
This session will explain these new concepts and how they affect borrowers and how lenders should incorporate these changes into their own analyses and underwriting of borrowers. Background of FASB and IASB accounting convergence- Close, but no cigar- Differences still existRevenue recognition - Seller recognizes revenue when the buyer gets possession of a good or service - Generally sooner ..
Physician Employment Agreements: Problem Areas that can be Landmines
We will review the elements of the physician employment agreement that can cause the greatest problems, focusing on the pitfalls and the complications that can develop when the parties do not fully understand what is being agreed to. Such items as corporate practice, term and termination, termination for cause, duties of the physician, call, non-compete clauses, and compensation are all items that should be..
Selecting Vendors and RFP Drafting
The request for Proposal (RFP) process can use additional guidance in creating a qualified vendor pool and creating and scoring an RFP. This program will cover creating a vendor database and creating a qualified vendor pool for an RFP. In addition, the program will cover ways to get better-qualified vendors using an RFI and vendor responsibility review processes. Samples of RFP terms, technical scoring, and..
Data Integrity and Privacy: 21 CFR Part 11, Annex 11, and General Data Protection Regulation (GDPR)
In this webinar, we will explore the best practices and strategic approach for evaluating computer systems used in the conduct of FDA-regulated activities and determining the level of potential risk, should they fail, on data integrity, process and product quality, and consumer/patient safety.We will discuss traditional CSV vs. CSA, the draft guidance issued in September 2022 by FDA, indicating the differen..
The 5 Coaching Conversations to Develop Your Team
Upon completion of the workshop, attendees should be able to: Identify the right coaching approach to take with team members based on their competence and confidence Provide effective reinforcing feedback when observing people doing the right thingsProvide corrective feedback in a tactful way Listen in a way that engages others helping them work through their skepticismAreas Covered Providing the right coac..
The Family and Medical Leave Act and How Employer’s Can Be Compliant
The Family and Medical Leave Act (FMLA) provides certain employees with up to 12 weeks of unpaid, job-protected leave per year. It also requires that their group health benefits be maintained during the leave. FMLA is designed to help employees balance their work and family responsibilities by allowing them to take reasonable unpaid leave for certain family and medical reasons. It also seeks to accommodate ..
Understanding Search Intent and Why It’s Important Especially in B2B
Search intent plays a pivotal role in shaping digital strategies, especially in B2B industries, where understanding the customer journey is critical for success. This session delves deep into the concept of search intent—informational, navigational, transactional, and commercial investigation—and why it is vital to address these intents in your content strategy.Participants will explore how search intent in..
Enterprise Risk Management (ERM) - Fundamentals of ERM, Risk Identification, Assessment, and Mitigation Strategies
Enterprise Risk Management (ERM): Managing Organizational RisksEnterprise Risk Management (ERM) is a systematic approach to identifying, assessing, and mitigating risks across an organization. It helps organizations proactively address potential threats and uncertainties, ensuring that risks are managed in alignment with business objectives. By integrating ERM into decision-making processes, companies can e..
Harassment, Bullying, Gossip, Confrontational and Disruptive Behaviour: A Manager’s Guide on How to Detox and Neutralize a Negative Workplace
Bad attitudes, jealousy, and disruptive behaviour will sabotage hospital morale, lower self-esteem and reducing teamwork and productivity and could even lead to being featured in the media for all the wrong reasons. You can’t afford to let toxic behaviour infect a department. While managers may be tempted to ignore it or give in, the wrong thing to do, and tolerating it by anyone is not to be cons..
Implementing the Techniques Utilized by HR Strategic Business Partners
The role of the HR business partner is more important than ever, now that there are more demands on HR to add value. And more leaders are realizing that by making better use of their employees, they can better achieve the profitability goals of the business. In addition, more of the transactional HR work is being outsourced, so HR is not only able to focus more on the strategic side of the business, but is ..
Coaching at Work- Improving Employee Engagement and Performance
Difficulty attracting employees, difficulty engaging employees, remote employees, turnover, claims, and brand damage. All are enormous challenges for every company today! Since we can’t “control” or “micro-manage” employees, nor do we really want to, best practices, engagement, and coaching are our only options!In this fast-moving presentation, executive coach Don Phin, will share strategies and tools to he..
GCP Risk Management and Risk-Based Monitoring
This webinar offers a comprehensive exploration of the critical elements involved in ensuring the ethical conduct, integrity, and success of clinical trials. Participants will delve into the foundational principles of Good Clinical Practice (GCP), gaining a deep understanding of its significance in maintaining the highest standards throughout the clinical trial lifecycle. The training will navigate the comp..