CPE Courses

Preventing Harassment, Discrimination and Bullying in the Workplace: Today’s Climate Update for 2020 and Beyond
This course is designed for all employees in your organization. It is intended to help employees learn how to behave appropriately in today’s workplace.It has become clear that complaints are being made and honored about behaviors that in the past had seemed “too mild” to worry about. Only egregious sexual misconduct was brought to the attention of those in charge. Not so anymore. Today, even the mildest fo..

Preventing Sexual and Other Harassment/Discrimination Claims
The laws have changed – as of January 1, 2020, any employer with five (5) or more employees MUST offer this type of training. Employees include part-time, interns whether paid or not, and some contractors. It also includes people working in other locations, such as at home. Every day we are learning about more harassing, bullying, and abusive behavior on the part of men (mostly men – some women) who have be..

Principles for Hiring Great People
People are the primary resource and solution to all of your goals and dreams. It all starts with your ability to hire great people. The better you get at hire, the better everything turns out. You will learn critical elements, practices, and insights on how to hire the best people. Quality people will make your job easier, the organization better, and produce at a level of excellence most people only dream ..

Psychiatric Illnesses in the Workplace
More and more people –often your employees suffer from mental illness. Whether this is a result of the environment or better diagnostic tools is open to question. Those with a mental illness often deny this fact and often try to hide it from employers. Such is often a result of fear of being terminated or to avoid the stigma often attached to mental illness. As a result, mental health disorders often g..

Resolving Workplace Conflict
Whether people sit and work side by side or have to collaborate from thousands of miles away, there will be misunderstandings, hurt feelings and conflict. In this course we are going to explore some of the multiple reasons for conflict and look at appropriate interventions and solutions to solve them. Some conflict is simple to resolve, just some understanding of the impact your behaviour has on other. Othe..

Responding to EEOC Discrimination Charges
In Fiscal Year 2017, The Equal Employment Opportunity Commission received 84,254 discrimination cases. Think about it, we have 200 work days a year – so this equates to over 400 a day and 52 every hour. Sheer numbers indicate that it’s just a matter of time before a discrimination charge crosses your desk. Get the information you need NOW to be prepared.Your first reaction to receiving a charge of discrimin..

Rest Periods, Meal Breaks, and Overtime – Oh My! What You Need To Know About Wage & Hour Laws
Once an employee punches in, it is not just the start of their day – but also the start of an employer’s review for wage & hour compliance. Non-exempt or hourly employees are subject to and required to be given different meal breaks, rest periods, and compensation for things like travel time. This webinar gives employers the rules and regulations that need to be followed and also offers tips and techniq..

Rewards and Recognition Retaining Your Best Employees in Turbulent Times
An engaged workforce is a major competitive advantage for any business. It is clear that engaged workers work harder, produce more, generate greater profits, have more satisfied customers, have fewer attendance issues, and are better in almost every regard. Yet about two-thirds of employees are NOT engaged. That is a problem and an opportunity.Simply put, employee engagement is the extent to which employees..

Stay Interviews: A Powerful Employee Engagement And Retention Tool
A stay interview is a powerful retention tool that can give organizations a jumping-off point to build upon the positive aspects of the job. It helps to identify the key factors that engage and excite employees. As well, it helps to pinpoint aspects that drive dissatisfaction and frustration for high-performing employees, so that those aspects can be minimized or eliminated.Areas CoveredUnderstanding the co..

Surviving an EEOC Investigation
The Equal Employment Opportunity Commission has come knocking -- uh, oh....what do you do now? Well, this program has the answers. Too many employers think that the EEOC process is a hazard to be survived, and the next, even more evil, step, also known as litigation, is a bridge crossed at a later date. Believe it or not, going through the EEOC's process can provide a lot of useful tips and tools to a savvy..

Taking Action on your Employee Engagement Results
Your company spends time and money on designing, developing and implementing your employee engagement, experience, and pulse surveys. Join us to find out how to maximize that investment by leading accountability through the follow-through phase. Learn the top five most important steps to take to get the follow-through that you are looking for.Employees who are well supported and committed to their organizat..

The American Rescue Plan Act (ARPA) of 2021! New Family First Coronavirus Response Act (FFCRA) is Back! How Will this Version Impact the Workplace?
On March 11, 2021, President Biden signed H.R. 1319, the American Rescue Plan Act of 2021, which extends tax credits for private employers with 499 or fewer U.S. employees that voluntarily decide to provide emergency paid sick and/or family leave according to the otherwise-expired standards in the Families First Coronavirus Response Act’s (FFCRA) Emergency Paid Sick Leave Act (EPSLA) and Emergency Family Me..

The Corona Virus and Telecommuting! How are Employers Handling the New Normal for a Remote Workforce?
The coronavirus, also known as COVID-19, is spreading rapidly across the globe and throughout the United States. Accordingly, employers should keep track of rapidly emerging developments and consider taking the 10 steps discussed in the training order to maintain a safe workplace and to reassure their employees that management is appropriately monitoring and responding to the situation. Having a carefully c..

The Do’s and Don’ts Of Terminating Older Workers
When the calendar turned to January 1, 2011, the first wave of “baby boomers” turned 65 years old. This is the normal retirement age. Today due to the nature of the economy they are not retiring. More and more want or need to stay in the workforce. Ten thousand baby boomers will turn age 65 every day for the next 17 years. Even with the desire to stay at work so strong, baby boomers are exiting the workforc..

The FLSA and Overtime – Understanding the New Rules and Evaluating Your System for Compliance
According to the US Dept of Labor, the new Exempt/Non-Exempt worker rules will result in the following:Workers directly affected. 4.2 million salaried workers will be affected by this rule based on their salaries. These workers are currently ineligible for overtime. The Department estimates that most of them (4.1 million) will become eligible for overtime when they work more than 40 hours (i.e., they will b..