CPE Courses
Managing Difficult Employees and Tough Situations
When difficult employee behavior is not addressed properly, other employees become resentful, they lose respect for your organization’s leaders, and they start modeling the difficult employee’s behavior. Employee morale decreases and your organization’s results and culture suffer. This webinar provides practical strategies for dealing with difficult people and situations in the workplace. The strategies tha..
Managing Medical Leave in California: What’s the difference between FMLA, CFRA and PDL
This webinar will discuss the Family Medical Leave Act (FMLA) and distinguish the important differences between it and the California Family Rights Act (CFRA) and Pregnancy Disability Leave. It is vital that employers who conduct business in California or have employees in California be aware of the important differences, which can result in heavy fines for non-compliance for the employer.Learning Objective..
Managing Poor Performance
Every manager complains about their employees’ performance problems at some point in their career. Over the years, I’ve come to look at the challenge of problem performance a little differently. What I have come to accept is poor performance takes two players; the manager and the employee. And while it is always easier to focus our attention on the latter we must look at our own contributions to the perform..
Managing the Remote Workforce During COVID-19: Policies, Procedures, and Practices
Employers and employees are experiencing one of the biggest challenges in history in how people work. Some have never worked from home—some with spouses, kids, and pets at their desks – assuming they even have a desk at home. Many managers have never managed employees who work from home. The new situation is stressful and maybe all-consuming.How should remote teams communicate? How often? How do they have a..
Managing Workplace Conflict
What impact does dysfunctional conflict have on your workplace? High tensions, stress, and anxiety? Reduced effectiveness, productivity, and quality? Increased absenteeism, turnover, hostility, and possibly violence? Is conflict displayed as outward aggression and dominance or are their issues with conflict avoidance where important issues are unresolved?The dysfunctional conflict has destructive consequenc..
Mastering Coaching and Mentoring for Outstanding Job Performance
Empower your employees to become more productive, effective, and committed team members!In today’s tough business environment, your organization can’t afford anything less than outstanding performance. Are you prepared to get the best from your team? Keep your team members’ productivity up to par—and show them how to do the best job they can? You’ll learn a step-by-step approach to effective coaching and su..
Mastering The Leap To Management
Going from being a doer to one who manages others doing can be a daunting challenge. This webinar gives new managers tools to help them succeed in their new role.In this 60 minute webinar, Larry will provide you answers to some of the common problems new managers face like:Understanding the psychological challenges of making the leap to a managerial/supervisory role Avoiding five big mistakes every new mana..
Maximize the Return on Your Hiring Investment: How to Welcome, Engage, and Retain New Employees with Your Onboarding Strategy in 2020
Whether you call it Onboarding, Induction, Enculturation, or New Employee Orientation (NEO), the process used to welcome and train your new employees while capturing their excitement of a new job and reducing their new job jitters is critical to their success. NEO is not a one-day event, but rather a process that begins after their acceptance of the job and extends through the first year of their employment..
Mediating Employee Complaints And Conflict Resolution Maneuvers For Managers
In a workplace, problems are solved all day long and interpersonal conflicts should be just another problem to be solved. However, it’s always easier to solve problems regarding things. But the people side of problems is usually trickier and in actuality, it’s highly unlikely that any problem solved in the workplace doesn’t have a people element to it. Some people like to say nothing in business is personal..
New California Employment Laws for 2018
2018 brought California a variety of updated employment laws. This is a primer to the new California employment law and an update to changes to the existing laws for 2018. Among the various topics will be updates to the Fair Pay Act and a brief summary of new rules regarding background checks, and wage and hour laws. There will also be a brief discussion of the federal immigration laws as they are being app..
Office Gossip Solutions for Instant Impact and Results
How an organization deals with gossip can be mean the difference between growing and thriving or disintegrating from within. Office gossip is a fact of life; what you do with it is up to you. Come to this workshop and find out the answers to your questions, as well as exactly what you need to do to stop gossip in its tracks in your workplace. Stop Gossip in its Tracks before it ruins your reputation, your o..
Onboarding a Multi Generation Workforce
Onboarding is a topic often talked about but never done the right way. Many confuse Onboarding with New Hire Orientation. Although New Hire orientation is necessary, Onboarding is an important ingredient in retaining employees.Many organization that utilizes Onboarding still find it very difficult to retain employees. In this session, participants will learn how important it is to engage multi-generations i..
Onboarding Best Practices for Millennials and all Employees
Reducing turnover and fast-tracking new employees to productivity is a key business imperative. The reality is that about 30% of employees don’t make it past their first year and it’s expensive. Good recruitment and hiring can be quickly undone by disorganized poorly executed new employee orientation. And as millennials become a driving force in the workplace, they represent special opportunities and ch..
Onboarding is Not Orientation, Improving the Employee Experience
In this webinar, we will learn the reasons onboarding is important today. We will learn that the terms orientation and onboarding are not interchangeable. We will learn that orientation is in reality just one step in the onboarding process. We will learn that the onboarding process begins before the hire is made.Areas CoveredThe points covered in this webinar include:The cost of turnoverThe steps involved..
Pay Equity! The New Tsunami for Employers
State and local governments are increasingly adopting laws and regulations that prohibit employers from requesting salary history information from job applicants. The laws are aimed at ending the cycle of pay discrimination and some go further than merely banning pay history questions. A few also prohibit an employer from relying on an applicant's pay history to set compensation if discovered or volunteered..