Responding to EEOC Discrimination Charges
  • CODE : KENZ-0003
  • Duration : 60 Minutes
  • Level : Advance
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Bob McKenzie has over 40 years of human resources management experience. His background includes a wide range of hands-on HR practices in many different industries.

Bob has been cited in a number of Human Resources trade publications. Among them are, HR Magazine, HR Florida Review,, BNA and the Institute of Management and Administration and the Business Journals. He has been a speaker at a number of conferences as well as audio and web-based seminars. He was recently named the “Ultimate Human Resources Executive of the Year” by the Jacksonville Business Journal.

Bob is a graduate of Rider University where he received a Bachelor of Science in Commerce Degree and double majored in Industrial Relations and Organizational Behavior and lives in Ponte Vedra Beach, Florida.

This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at

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In Fiscal Year 2017, The Equal Employment Opportunity Commission received 84,254 discrimination cases. Think about it, we have 200 work days a year – so this equates to over 400 a day and 52 every hour. Sheer numbers indicate that it’s just a matter of time before a discrimination charge crosses your desk. Get the information you need NOW to be prepared.

Your first reaction to receiving a charge of discrimination follows the stages of grief – shock, denial, anger. Some get depressed because they think they may get into trouble. Then reality sets in and you reach the acceptance and action stages. The fact is discrimination charges are now a part of the risk of doing business. Proper preparation is the key to winning charges of discrimination.

Areas Covered

  • How to read between the lines of a discrimination charge
  • How to outline and prepare your case
  • What documentation you need
  • If it is beneficial to obtain statements from witnesses or managers
  • The importance of having work standards
  • How to handle requests for additional information

Course Level - Advanced to Intermediate

Who Should Attend

  • All Human Resources Professionals
  • Business Owners
  • All Supervisor’s and Managers

Why Should Attend

  • Properly responding to a Charge of Discrimination is never fun
  • A few years ago, I asked a colleague to write a position statement for a charge of discrimination. The colleague came back two days later with a list of disciplinary actions taken against the claimant
  • Is this a good strategy? Attend the webinar and find out
  • How does employment at will enter into the process?
  • How do I start writing a response?
  • What is the sequence of events the led to the employment decision that resulted in the discrimination charge?
  • What happens in mediation?
  • Do I want to mediate?
  • What back up information do I need?

During this webinar, we will review a real-life discrimination charge and go through how we responded to the EEOC on a step by step basis

  • $149.00

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