CPE Courses
Why Employee Recognition Programs Don’t Work And What Leaders Should Do Instead
The goal of employee engagement is to earn the gift of discretionary effort. Discretionary effort is a gift because employees make a decision on a daily basis whether or not to give discretionary effort. Discretionary effort is the difference between what an employee does to get a paycheck and what the employee is capable of contributing. In a culture of rich employee experiences, employees naturally give d..
Workplace Insubordination: Strategies for Preventing, Identifying and Dealing with this Employee Issue
Instances of insubordination can cause conflicts in your workplace. This concept refers to any employee who disrespects or intentionally disobeys authority figures and this type of behavior may lead to consequences to the employee. Understanding what constitutes insubordination and how to address this issue can help managers maintain a positive, productive work environment.Areas CoveredWhat constitutes insu..
Workplace Privacy Issues
If you, do not know what an employee and employer’s privacy rights are and do it wrong, are you prepared to face the consequences of actual, compensatory, or punitive damages and damage to your own professional reputation and standing within your work community? And what about COVID-19 or the next pandemic? For the foreseeable future, the workplace will be raising issues about an employee’s privacy ri..
Writing the Investigation Report
Participants will learn: How to structure and write a clear, concise, well-organized, objective, and credible investigation report from complaint to conclusion?How to identify and use the models of proof/standards as a guide in your investigation report for issues of discrimination, harassment, and bullying (violence/threats)? How to provide parties with an analysis of the facts, conclusions, and or recomme..
Your Employees Are Organizing A Union
Managers and Supervisors are taken to task everyday in managing their non represented employees. It is important for them to learn the Initial warning signs of union organizing long before a Union gets the appropriate number of signed authorization cards and the NLRB conducts a secret election. Learn here the best election is the one that is never held. This course will delve into the 20+ Initial warning si..
Hiring and Onboarding New Employees: A Primer for HR and Supervisors
Finding and hiring the right people is often cited as the number one concern of businesses today. It seems we are all competing for the best and brightest workers. A critical component of the HR and supervisors job is to hire and onboard talented people who enable the organization to achieve its strategic goals. Did you know that research has shown that 88% of organizations don't do onboarding well, yet gre..
7 Behaviors of Great Leaders
All great leaders have common amongst themselves certain ingrained habits of behavior that help them separate from the pack and achieve at the highest levels. These habits are learned and developed in a very deliberate way. We will show you how. Learning ObjectivesWhat does a great leader look like and act like?How do you live with integrity as a leader?The magic of self-control, growth and caringWhat about..
Accountability as a Goal at Work
In the workplace, you might think that being accountable means you're the one who gets blamed when things go wrong. In fact, accountability is about helping people to take responsibility for their obligations.It's up to you to make sure your team knows what they are supposed to do and that they have what they need to get the job done. This webinar gives you the tools to hold your employees accountable and c..
Are Your I-9's in Order?
To gain the Peace of Mind – knowing that all of your I-9’s are correct, you are using the most up to date form and no penalties will be issued in the event of an ICE audit. With over 17 years in business, the presenter has conducted hundreds of I-9 audits. Of those, one organization was 100% correct. That’s a very low percentage rate. Compliance is not difficult if you know what you are doing.Areas CoveredL..
Avoid Liabilities-Perfect Your Understanding of Payroll Tax Withholding
Paying employees is one of the biggest expenses for a company. Any company that has employees is required to withhold and pay payroll taxes. In addition to what you withhold from an employee, there are taxes that you as an employer must pay. The size of your business, where you are located, where your employees live and work; all of these things factor into what you must withhold from employee’s wages and w..
Background Checks
This webinar is for employers who are contemplating whether to implement Background Checks and for those who are currently doing them but wish to learn more about their options. It is an introductory and general review of the subject as the laws and practices vary from state-to-state.Areas Covered Deciding whether to do background checks or notThe importance of written policyWho to check and what to check f..
Basic Workers Compensation Claim Management Investigation and Reporting ‘Best Practices’
Workers Compensation insurance basically is set up to pay for an injured worker's medical treatment and lost wages. This sounds relatively simple, but the details can quickly become overwhelming to a person unfamiliar or new to the process. Unless you are prepared and know what to expect. The key players are identified in our discussion. Key activities and steps to have in place BEFORE a claim occurs are al..
Behavioral Interviews-500% More Effective Than Traditional Methods
Regardless of skill, hiring a person who is a bad fit is the wrong decision. In fact, traditional interviewing predicts future success by only 10%. With a bad fit, the employee is never going to reach optimum performance, be fully engaged, and they are likely to leave. The company is then left with another expensive recruitment along with the disruption of having talent walk out the door. (Recruiting expens..
Best Practices for HR Ensuring Confidentiality of Medical Records
Human resource professionals are entrusted with keeping employees medical records confidential. There are many related but different federal laws that have medical record confidentiality provisions. What is a medical record under one law that may not be a medical record under another law? To fully comply one needs to be not just familiar with but proficient with the various employment laws and the need for ..
Best Practices for NEW Managers
Unfortunately, being good at your job doesn’t guarantee that you will be a good leader or manager. Yes, you were good enough to get promoted but being a manager has challenges you never dealt with when you were an employee. The transition to management isn’t just a promotion and a pay raise—it’s a shift into a new type of role that requires new skill sets and you are bound to trip up along the way when you ..