CPE Courses
Behavioral Interviews-500% More Effective Than Traditional Methods
Regardless of skill, hiring a person who is a bad fit is the wrong decision. In fact, traditional interviewing predicts future success by only 10%. With a bad fit, the employee is never going to reach optimum performance, be fully engaged, and they are likely to leave. The company is then left with another expensive recruitment along with the disruption of having talent walk out the door. (Recruiting expens..
Best Practices for HR Ensuring Confidentiality of Medical Records
Human resource professionals are entrusted with keeping employees medical records confidential. There are many related but different federal laws that have medical record confidentiality provisions. What is a medical record under one law that may not be a medical record under another law? To fully comply one needs to be not just familiar with but proficient with the various employment laws and the need for ..
Best Practices for NEW Managers
Unfortunately, being good at your job doesn’t guarantee that you will be a good leader or manager. Yes, you were good enough to get promoted but being a manager has challenges you never dealt with when you were an employee. The transition to management isn’t just a promotion and a pay raise—it’s a shift into a new type of role that requires new skill sets and you are bound to trip up along the way when you ..
Best Practices for Retaining Millennials and Other Employees
The Millennial generation is a force to be reckoned with. They are talented, innovative, entrepreneurial, and creative. They are also highly mobile and prone to job-hopping. Retaining top talent is a key business imperative and old strategies are no longer effective.More than 60% of Millennials leave their company in less than three years and their turnover is greater than any other generation. In addition,..
Beyond Lessons Learned: Break Through Project Barriers
Whatever you call those extra assignments or even your larger "regular" work responsibilities, learn to apply project management tools and approaches to get better outcomes when facing barriers to completing work successfully. Identify the business problem you are solving to keep your work focused, efficient, and moving toward the desired solution. Expand your standard responses to barriers to include more ..
Busted! Top Employee Handbook Mistakes of 2020
Do you know the top ten provisions of your employee handbook that can get your company in legal trouble? You need to, and you need to fix these issues immediately. This webinar will focus on your company’s employee handbook pitfalls, the omissions that you need to add, and the right language to avoid creating legal lability. Make sure you attend this program to find out what dangers are hiding in your handb..
California Meal and Rest Breaks: What You Don’t Know Can Cost You
This course is designed to provide you with a practical foundation for understanding the law. It includes guidelines for how to properly create and administer your own meal and rest period policy. Or, if your company already has its own policy, then this information can help you to review your existing policy as well as the procedures and practices in “real life” daily operations. By the end of the course, ..
Coaching as a Leadership Skill
The acronym GROWER stands for Goal, Reality, Options, Will, Experiences, and Results. It provides a relatively simple framework for structuring a coaching session and has been adopted by many of the world’s major organizations. In many places, there is confusion about what coaching for managers and leaders really is, especially when compared to counseling, mentoring, advising, etc.In addition, the unfortuna..
Collaborative Conversations, Building Trusting Relationships, and Increasing Engagement and Performance
Building trust and strong cohesive relationships in the workplace is critical for a number of reasons. Organizations that have a high level of trust in the workplace have higher productivity, greater engagement, and retention of staff.Trust is an essential element in team building, as it results in a sense of safety and security among employees. Employees who trust each other, as well as their leaders, crea..
Competency Based Human Resource Management
A job description literally describes a job, but a competency model describes the human being who does the job adequately or superlatively. This webinar explains the difference between a competency-based HR system and a job-description-based HR system. It defines competencies, explains the business reasons to use them, explains how competency models are developed, and reviews each component of HR when it is..
Completing and Correcting Form I-9 to Ensure Compliance
Form I-9 is required to be completed by all United States employers. It is used to confirm that the new hire is eligible to work in the U.S. The US Immigration and Customs Enforcement Agency (ICE) requires that Form I-9 be completed accurately. Any inaccuracies, even including cross-outs, white-outs, missing information, and more, can result in substantial financial or even criminal penalties for employers...
Conducting HR Audits
The threats and risks from human resource management issues are increasing. No longer measured in only fines, penalties, and awards for non-compliance, human resource management affects keys business metrics, including the organization’s valuation and credit rating. Further, improper human resource management can significantly reduce managerial prerogatives, and seriously damage the organization’s reputatio..
COVID-19: Human Resources Risk Management in a Pandemic
COVID-19 is not your typical Human Resources Force Majeure! Human Resources Managers are faced with unique risks related to local, State, and Federal, and international regulations and requirements. HR cannot afford to fail to analyze and plan to mitigate risks systematically. Even more problematic is dealing with unexpected risks such as the coronavirus. Learn to create mitigation plans for anticipated ris..
Creating a Culture of Trust: Management Strategies That Get Results
Learn to overcome inaction and fear in team members and to better motivate them to take initiative, take smarter risks, and commit to giving their best in all endeavors. During this workshop, you will develop competencies needed to establish and maintain trust and credibility with all of your team members. You'll evaluate your level of trust towards others, identify critical behaviors for developing positiv..
Creating a Development Culture
Employee engagement research has demonstrated that having skill development and career opportunities are some of the most highly valued job factors, especially for the new Millennial workers. However, managers can be resistant to providing employees with training. This webinar demonstrates how organizations can create a culture where development is a regular occurrence on the job, on a day-to-day basis for ..