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Word Smarts: Hidden Features That Will Save You Hours
This session is a fast-paced, practical look at Microsoft Word’s most underutilised time-saving features. You’ll learn to stop wrestling with Word and start using it as the productivity tool it was meant to be.We’ll explore smart navigation, reusable content tools, formatting consistency, and ways to lock down sections of your document, perfect for when multiple people need access. This is a “greatest hits”..
Accountability in Action: Building a Culture of Ownership & Follow-Through
Accountability in Action” is a dynamic, interactive session designed to help leaders understand the true essence of accountability and how it can transform team culture. Participants will explore the foundational elements of accountability, dispel common myths, and learn practical strategies to instill a sense of ownership across their teams.The session will delve into the DNA of accountability, identifying..
Customer retention versus customer acquisition. How to make both work for you without neglecting
Customer acquisition and retention should work in synergy rather than in competition. Many businesses allocate significant resources to acquiring new customers but fail to nurture existing relationships. The reality is that a well-balanced strategy ensures long-term success.Understanding Customer Acquisition:This refers to the strategies used to attract new customers to a business. It involves lead generati..
Data Integrity And Human Error
Data integrity refers to the accuracy, completeness, and consistency of data over its entire lifecycle. Data integrity is crucial for any organization as it ensures that the data they rely on to make decisions is trustworthy and reliable. Human error can have a significant impact on data integrity. For example, data entry errors, such as mistyping a number or letter, can cause data to be inaccurate. Additio..
From Founder-Led to Founder-Free: Building a Team That Runs Itself
This session will explore the leadership and operational shifts required to transition from founder-led to founder-free. Drawing on Kathryn’s experience scaling and exiting her own business as well as advising scaleups across the UK and US, the webinar will cover practical techniques to build trust, clarity, and accountability across your team.You'll explore frameworks to identify and remove bottlenecks, de..
Learn to Sort, Prioritize and Get Work Done Right in Your Inbox
If the avalanche of email appearing in your Inbox every morning is sapping your motivation and slowing your progress toward your goals, attend this webinar and learn the secrets for stopping email from stifling your energy and suffocating your daily workflow.You will learn the right techniques to stop emails from entering your Inbox and for processing the emails that you permit to enter. The techniques help..
Problem solving effective root cause analysis techniques
Effective problem-solving is a cornerstone capability for any professional aiming to achieve success and sustainable improvements within their organization. While issues and challenges are inevitable in any workplace, how these problems are approached and resolved significantly determines the success and longevity of solutions implemented. Root Cause Analysis (RCA) is an essential method designed to not jus..
ADHD in the Workplace
ADHD in the Workplace: Strategies for SuccessNavigating the professional world is challenging for anyone, but for adults with ADHD, the workplace presents a unique set of hurdles. Beyond simply doing their job, they must also manage communication, collaboration, and the unwritten rules of corporate structure. Balancing deadlines, meetings, and deliverables while staying organized, prioritizing tasks, and ma..
Change Control and Regulatory Impact Assessment
Change is an inevitable part of any regulated industry. However, without a structured approach to managing changes, organizations may face compliance violations, product failures, and reputational damage. Change control is a formalized process that ensures all modifications—whether in materials, equipment, processes, or documentation—are reviewed, assessed, and implemented in compliance with regulatory requ..
Effectively And Defensibly Addressing Employee Problems: The Proper Process, And Documentation To Correct Performance, Conduct, And Behavior Problems
You’ve heard the statement, “If it’s not written down, it didn’t happen.” But just having documentation itself is not sufficient to protect you against liability. To effectively and defensibly address employee problems, you must be sure that you:Use the proper PROCESS of ”positive progressive corrective and disciplinary action” – a process that is seen by courts as being FAIR to the employee; andWrite..
Employee Experience Design: Human-Centred Approaches to Engagement
In this session, we reframe employee experience design as a strategic leadership practice, not a tactical HR function. Drawing on human-centred design, systems thinking, and behavioural insights, participants will learn how to architect employee journeys that drive emotional commitment, performance, and trust across the employee lifecycle.We’ll cover methods to diagnose experience gaps, translate employee v..
Evaluating, Underwriting, and Lending to Construction Contractors
This webinar will describe,Volatility of construction risk in economic cyclesSupply chain risk for contractorsPayment process for contractors and subcontractorsContractor status report and key elements in contractor accounting and financial statementsProgress billings, retention, and collateral valueRole of sureties in providing bonds to contractors—lien prioritiesEvaluating contractor downside cash flow, c..
Intro to ChatGPT for Excel Users
Artificial intelligence (AI) is transforming the way we approach data management and analysis, and this transformation is now reaching Excel, a tool used by millions of professionals worldwide. With the rise of AI-powered tools like OpenAI's ChatGPT, Excel users can now automate repetitive tasks, solve complex problems, and unlock new efficiencies in their workflows. This webinar is designed to introduce yo..
Working in Harmony: Using DISC for Effective Collaboration and Teamwork
This webinar will introduce you to the powerful behavioral assessment tool used to understand and improve interpersonal dynamics. You'll learn about the four primary DISC personality types—Dominance, Influence, Steadiness, and Conscientiousness—and how to identify them in yourself and others. The session will cover practical techniques for adapting your communication style to work more effectively with dive..
Agility as a Future Strategy — Rethinking Change Management for the Long Term
In an era defined by compounding disruptions and accelerating complexity, traditional change management approaches increasingly fall short. The conventional model—articulating a compelling vision, creating a structured plan, managing resistance, and eventually reaching a new stable state—was designed for a world of episodic, predictable change. Today's reality is starkly different: organizations face contin..