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Anchoring Your Clients To You – How To Be The Company Of Choice And Build A Loyal Client Base
If your company and your competition have the same product, same level of service, and same knowledge at the same price, why should the client work with you? What makes your business stand out when everything else appears equal? This session will help you refine your value proposition, enhance your client experience, and develop strategies to help ensure you become the preferred choice over your compet..
ISO 9001 Quality Management
This webinar provides a comprehensive overview of ISO 9001, its key principles, and how organizations can use it to meet their quality objectives. During this 90-minute session, you will gain deep insights into the framework of ISO 9001, exploring its process-based approach and risk-based strategies. Participants will learn how to interpret the standard’s requirements and apply them practically in their org..
Growing Your Business with Video Marketing 101- What Types of Videos You Should Produce & Budget Friendly Equipment To Use
This comprehensive one-hour session is designed to equip you with practical insights and techniques to get started with video marketing if you haven’t already and excel in video marketing if you’ve already started.Through a blend of expert guidance and hands-on learning, participants will gain proficiency in fundamental aspects of video creation, ensuring both impact and efficiency. Our workshop covers an a..
Managing Multiple Priorities
In a perfect work day, we would all like to be as productive as possible. From the minute we sit at the desk with a coffee in hand to the moment that 5 o’clock shadow hits our face, productivity would be non-stop. But since we do not live in a perfect world, interruptions, clashes, and hiccups happen which can prevent us from accomplishing everything that needs to get done.Areas Covered Effective vs Efficie..
DeepSeek for Excel Essentials Made Easy
Mastering AI is now a fundamental and highly marketable skill set in Excel. It is vital in a wide range of professions and fields, including public service, banking, accounting, financial analysis, and business administration.Seize this crucial opportunity to advance ahead of your peers and competition significantly.Replicating the in-person classroom experience using a step-by-step guide, student files, an..
The Change Agent: How to Get Agency and Accountability from Everyone - Not Just Some
Harvard Business Review confirms what leaders already know: 70% of employees consider accountability crucial for success. Yet most organizations struggle with a fundamental imbalance – islands of ownership floating in seas of finger-pointing and responsibility-shifting. This isn't just unfair; it's unsustainable and dangerous during critical transformation efforts."The Change Agent" presentation doesn't off..
Organize Like a Pro: Naming, Filing, and Structuring Your Digital Life
Organise Like a Pro: Naming, Filing, and Structuring Your Digital LifeIn today’s fast-paced digital world, information is constantly flowing—emails, documents, presentations, spreadsheets, and downloads accumulate faster than we realise. Without a clear system in place, it’s easy to feel overwhelmed by digital clutter, leading to wasted time, frustration, and even lost files.Have you ever struggled to find ..
Healthy Conflicts - How to Respectfully and Successfully Handle Disagreements
Conflict isn’t something that is bad, signals weakness, or will inevitably end badly. On the contrary, conflict is an opportunity to clear the air, express our differences, address our disagreements, and find a path forward. If ignored or handled badly, conflict can devastate a colleague or client relationship or a team. If handled early and effectively, relationships and workplace culture will be enriched...
Menopause and Work: Prioritizing Wellness
Menopause is a natural and transformative phase in a woman’s life, yet so many of us find ourselves unprepared, confused, and overwhelmed by the changes our bodies are going through. Society often leaves women in the dark, unsure of how to navigate this significant transition. But it doesn’t have to be that way.Join us for this enlightening session designed to uncover the truth about menopause and provide y..
Navigating Workplace Power Dynamics: Mastering Influence Without Authority
This lecture explores the intricate web of workplace power dynamics, focusing on the essential skill of influence without formal authority. We'll examine the psychological principles that underpin effective influence, including reciprocity, social proof, and emotional intelligence. Attendees will learn how to build strategic alliances, communicate persuasively, and navigate complex organizational structures..
IRS Penalty Abatements
You will learn the four types of penalties: First-time penalty abatements How to request an abatement?The reasons for filing the return lateThe state of mind of the taxpayerYou will also receive sample letters to use in requesting a penalty abatement for your clientAreas Covered The course will cover these penalties and how to have them abated:Failure to fileFailure to make depositsFailure to payIt will cov..
Is Your Risk Assessment Too Complex?
Conducting a risk assessment is one of the most important tasks for internal auditors, yet it is often one of the most time-consuming and complicated processes. A common pitfall is the complexity that auditors build into their risk assessments. We typically combine subjective measures with past audit results, data from various systems, and hours of interviews with management. While these elements are all in..
The 'White Horse' Leadership Model in Small Businesses and Corporations
In today’s business landscape, true leadership is often overshadowed by power struggles, short-term thinking, and bureaucratic inefficiencies. The "White Horse" Leadership Model represents a bold, ethical, and visionary approach to leadership that fosters integrity, long-term success, and transformational impact in both small businesses and corporate environments.Inspired by the symbolism of the white horse..
Excel - Power Query – The Smart Way to Handle Data Cleaning and Transforming
Turn bad data into great data in minutes! Do you spend more time than is necessary importing and updating data from external sources such as databases, CSV files, and web pages?Does the phrase "it's taking too long" describe how you feel about the time it takes to get your data into the right format for your reports?Do you regularly perform repetitive, time-consuming "data cleaning and transforming" tasks s..
Utilizing HR Metrics to Illustrate and Enhance Human Resource's Contribution
Human Resource Departments have traditionally been concerned with the processing of transactions and administrative functions – often with little or no objective data to provide them feedback on:The effectiveness of their HR processesor the contribution that these processes are making to the organization’s business strategyHowever, many senior corporate executives are no longer satisfied with this scenario...