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Avoiding Wrongful Termination Claims : The Dos and Don’ts of Defensible Documentation
Wrongful termination claims are increasing exponentially and are catching employers by surprise. With sympathetic juries and high verdicts, employers must understand the process and the tools they should use to best avoid these types of claims.You’ve heard the statement, “If it’s not written down, it didn’t happen.” The human resources mantra for managers and supervisors is to "document, document, document,..
Crafting clear and compliant SOPs for Pharmaceuticals and Medical Devices
Standard Operating Procedures (SOPs) are essential documents in the pharmaceutical and medical device industries, serving as the foundation for compliance, consistency, and operational efficiency. Regulatory bodies such as the FDA, EMA, and ISO 13485 require organizations to establish clear, well-documented procedures to ensure product quality, patient safety, and adherence to Good Manufacturing Practices (..
Mastering Meetings: Strategies for Productive and Engaging Sessions
Organizations that run meetings haphazardly waste an enormous amount of time. This program will examine important best practices including:Restricting Attendance to Essential Only Attendees: Ensuring your meetings are as productive and efficient as possible often starts with who is in the room—virtually or physically. According to a Fellow study, 47% of professionals complain that meetings waste too much of..
Overtime Rules – California Style
Overtime laws in California are quite unique compared to everywhere else in the United States. In fact, they are so comprehensive and stringent that they can catch even the most diligent employers off guard.But getting overtime pay wrong is more than just inconvenient for your employees — it’s also illegal. You could even be responsible for paying back up to three years’ worth of unpaid overtime..
Powerful Communication Tools for Today’s Diverse Workforce
Communication isn’t just about exchanging words—it’s about understanding, respect, and connection.But right now, most companies are struggling because employees don’t know how to communicate across generational and experiential gaps.Older employees expect respect. Younger employees don’t know how to demonstrate it.Leaders assume their teams should already know how to communicate effectively. They don’t.The ..
Supporting Your Team through Change, Uncertainty and Unpredictability in Challenging Times: Leadership Strategies for Success
In times of change, uncertainty, and unpredictability, leaders play a critical role in guiding their teams through challenges while maintaining morale, engagement, and productivity. This presentation provides leaders with practical strategies to foster resilience, build trust, and create stability within their teams. Participants will explore effective communication techniques, emotional intelligence skills..
Workplace Violence: CMS and Joint Commission Standards
Workplace Violence has escalated over the past 15 years, especially in the healthcare arena. Such violence is directed at providers and staff, but also towards family members and others, with injuries frequently occurring to bystanders such as healthcare providers. In November 2022, the Centers for Medicare and Medicaid (CMS) issued a memo regarding workplace safety, addressing care in a safe environme..
Computer System Validation (CSV) Boot Camp
We will explore the best practices and strategic approach for evaluating computer systems used in the conduct FDA-regulated activities and determining the level of potential risk, should they fail, on data integrity, process and product quality, and consumer/patient safety. We will walk through the System Development Life Cycle (SDLC) approach to validation, based on risk assessment, and will also discuss 2..
See Me, Know Me: Understanding People with the DISC Assessment
This webinar includes a DISC assessment, complete with a 24-page report.This session dives into the DISC behavioral model — not just as a self-awareness tool, but as a relationship accelerator. You’ll learn how to recognize each of the four DISC styles in action, from subtle email cues to stress responses in a meeting. But more importantly, you’ll learn how to adapt your approach in ways that honor others' ..
The Science of Leadership: Unlocking EQ for Better Decision-Making
This research-driven, practical session unpacks the neuroscience of emotional intelligence and its impact on leadership effectiveness. Participants will learn the core components of EQ—self-awareness, self-regulation, motivation, empathy, and social skills—and how these translate into better decisions, stronger relationships, and healthier work cultures.We will explore what happens in the brain during decis..
Ai and Human Resources: The Great Opportunity!
Artificial intelligence is here to stay. It is rapidly transforming all aspects of running a business including human resources. AI has been embedded into everything from hiring applications, to human resource information systems, surveying tools, and more. There are also the AI platforms like Chat GPT which can be used independently. Understanding how artificial intelligence can help you to be more product..
Optimizing Your MS Outlook: Using Outlook to Manage Your Time, Projects/Tasks, People, and Ideas
What is listed in the learning objectives below actually tracks along very well with what is covered in this session in order. I spend about 75% of the program in my actual working Microsoft Outlook vs. PowerPoint, showing how to use "the other four" functions beyond e-mail: Calendar, Contacts, Tasks, and Notes, and how you can set up your Outlook not only for better short and long-term time and project/peo..
AML Regulatory Insight for August 2025: Implementing Recent Changes in Your Financial Institution
It's important for us to connect rules & regulations to roles. This way each staff member will understand their new responsibilities. We are going to take a project management approach to the new rules & regulations and show how we need to act to effectively implement them and to whom. There are a number of ways to keep up with the changes which we will discuss during this training. This training is..
GRC Integration and Strategy - How to Integrate Governance, Risk, and Compliance into a Cohesive Strategy
GRC (Governance, Risk, and Compliance) Integration involves unifying governance, risk management, and compliance functions into a cohesive strategy that supports business objectives while managing risks and ensuring regulatory compliance. Traditionally, these functions have been handled separately, leading to silos, inefficiencies, and increased complexity in managing risks and compliance across the organiz..
HIPAA 2025 - Upcoming Changes HIPAA
The 2025 HIPAA updates are designed to address contemporary challenges in the healthcare landscape, focusing on technological changes, expanded patient rights, and tightening compliance expectations. Organizations need to adapt swiftly and efficiently to avoid penalties and maintain operational integrity.This session offers a comprehensive look at the upcoming HIPAA changes, breaking down the new rules’ imp..