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How to Become an Influential & Empowered Leader – With or Without a Title
With shifting corporate cultures requiring change management expertise, this webinar focuses on the mindsets, practices and emotional intelligence of the leader or aspiring leader. Discover not only how to facilitate and empower positive change, but how to start by becoming the “changed one” yourself.Stringent notions of management and top-down pyramid corporate structures are constantly being challenged. D..
How To Build An Insanely Positive and Productive Workplace Culture a Webinar for Managers, Supervisors and Team Leaders
Year after year, companies like Marriott, USAA, and Wegmans Markets are listed in Fortune Magazine’s 100 Best Companies To Work For. How do they do it? It’s more than offering high salaries, onsite health centers, and gourmet cafeterias. It’s enlightened people management that creates a culture where people want to do their best and never leave.In this session, Larry Johnson will share the secrets of some o..
How to Build and Use 360 Degree Feedback
Would you like to understand the complete and critical steps of the 360 degree feedback process?. How about learning the keys to identifying an effective 360 degree feedback instrument?How about being able to access important information regarding the selection of raters?. Would you like your team to improve performance?If you answered “yes” to any of these questions, then come laugh, listen and learn as Ch..
How to Conduct a Harassment & Bullying Investigation
The EEOC requires that employers receiving a complaint, or otherwise learning of alleged harassment in the workplace, “investigate promptly and thoroughly…take immediate and appropriate corrective action by doing whatever is necessary to end the harassment, make the victim whole by restoring lost employment benefits or opportunities, and prevent the misconduct from recurring”. That’s a tall order to ensure ..
How to Conduct a Human Factors/Usability Validation
This webinar will explain the procedure described in ISO62366 and the 2016 FDA Guidance for compliant human factors/usability validation. HF/U validation is very different from device validation. For example, success criteria are qualitative rather than quantitative as is in device validation. Claiming success because eg. 95% of test participants did not commit a user error is not valid. Nor is 10..
How to Conduct a Mock OSHA Audit
Are you overwhelmed or scared and at the thought of OSHA conducting a walk-through of your facility? Many owners, plant managers, supervisors, and even safety professionals are overwhelmed and often don’t take the time necessary to conduct a thorough Mock OSHA Audit. Don't wait until someone gets hurt or OSHA fines you to get serious about evaluating the hazards in your work practices and in your work..
How to Conduct an Effective Workplace Investigation
In today’s workplace, there are numerous situations that can cause problems for employers that need to be followed up on and investigated by HR. These include claims of harassment, claims of discrimination, claims of a hostile environment, claims of retaliation, claims of improper pay practices, and many more claims of improper management practices. HR usually ends up with the responsibility for conducting ..
How to Connect to the New Generation Z
Generation Z requires a modern work culture, focused on technology and good leadership. Millennials have been pushing for this type of culture to improve the workforce, however, Generation Z expects it. It is critical for work cultures to enter the 21st century, especially in a time of rapid innovation, where companies that are not built on a culture of agility and technology will quickly fall far behind. L..
How to Create Team Spirit When Mainly Working Virtually
There are many virtual communication tools. What’s the difference between using phone or using one of the many video conferencing tools? What features should you learn to use so you can increase team spirit, motivation? How can you get the team members to eagerly await the sessions rather than dread them?In this program, we will address the benefits and detriments of virtual team interactions and many engag..
How To Cultivate Employee Accountability
One of the most common complaints we hear from supervisors and managers is that people who work for them won't take responsibility for going the extra mile and doing what is necessary to get their jobs done right.“It’s “It’s not my fault.” “It’s not my job.” “I didn’t know.”Excuses. We’ve heard them all. Wouldn’t you love to have all your employees see what needs to be done, do what needs to be done and acc..
How to De-Escalate Angry People in 90 Seconds or Less
Anger, verbal aggression, and arrogance are epidemic in business and professional life. Learning how to de-escalate these situations quickly and effectively is, therefore, a critical leadership skill. In this webinar, you will be introduced to a counter-intuitive, yet powerful, set of skills that will allow you to de-escalate any angry situation in seconds without being defensive or anxious.We are 98% emoti..
How To Deal With the Disruptive Practitioner
Disruptive activity by practitioners in the hospital takes many forms. When it happens, it is important that the hospital and/or the medical staff take appropriate steps to see that it does not affect patient care or disrupt operations.Most disciplinary policies are progressive. A progressive policy applies increasingly more severe sanctions to additional incidents of bad behavior. It is very important that..
How to Detect and Prevent Employee Fraud
Employee fraud has become a serious and persistent cause of financial losses and reputational damage to organizations of all kinds... More and more employees are committing crimes such as embezzlement, check fraud, falsification of financial statements, collusion with corrupt vendors, and, most recently with Volkswagen, fraudulent manipulation of product specifications. Making matters worse, computer and In..
How to Develop a Solid Customs Compliance Program
The takeaway for each participant is to understand the ABC’s of customs compliance and learn how to develop a program that is tailored to its company’s size, supply chain, product, and risks. The program will outline the key elements of a solid customs compliance program and provide guidance on how to develop or take corrective actions to ensure compliance and protect the company. This webinar will give the..
How To Disagree and Get Great Results
Developed by renowned trainer and speaker, Larry Johnson, How To Disagree and Get Great Results is a no-nonsense, webinar that will give you the skills to resolve conflict positively so that results are achieved and relationships are left unbroken. You will learn how to:Resolve differences with customers, co-workers - even your boss and still maintain positive relationships with themKeep disagreements from ..