HR Compliance
Confrontational Conversations: Ouch! Aggression! And Compsure!
Control, Confidence & Composure in the most highly charged situations! Learning to confront someone can be done easily and quickly! No more panic, no more holding back from saying what you want to say. Learn professional confrontation skills that will allow you to maintain control, confidence, and composure!If you are like most people when a situation requires you to say something, you either lash out i..
CONNECTION over COMPLACENCY - Strategies to Create Connection and Meaning in the Workplace
Wake up. Check Facebook. Emails. Text messages. Go to work. Get through the day. Come home. Cram as much as you can into the evening. Maybe make dinner. Maybe eat something on the run. Do the family thing. Go to bed. Catch up on texts and Facebook (procrastinate on emails). Wake up. REPEAT. Even though we have access to powerful tools of “connection” many people today are feeling isolated and STRESSED. The ..
Coronavirus and Influenza
As this promotion reached our website, the Coronavirus is sweeping around the globe. Millions are quarantined in Chinese cities, where untold thousands are infected and the acknowledged death toll is climbing into four figures. Thousands of passengers and crew members are under lockdown on luxury cruise ships off the coasts of Japan and New Jersey. And the first cases have been reported in New York City.Ens..
COVID-19: Human Resources Risk Management in a Pandemic
COVID-19 is not your typical Human Resources Force Majeure! Human Resources Managers are faced with unique risks related to local, State, and Federal, and international regulations and requirements. HR cannot afford to fail to analyze and plan to mitigate risks systematically. Even more problematic is dealing with unexpected risks such as the coronavirus. Learn to create mitigation plans for anticipated ris..
Creating a Culture of Trust: Management Strategies That Get Results
Learn to overcome inaction and fear in team members and to better motivate them to take initiative, take smarter risks, and commit to giving their best in all endeavors. During this workshop, you will develop competencies needed to establish and maintain trust and credibility with all of your team members. You'll evaluate your level of trust towards others, identify critical behaviors for developing positiv..
Creating a Development Culture
Employee engagement research has demonstrated that having skill development and career opportunities are some of the most highly valued job factors, especially for the new Millennial workers. However, managers can be resistant to providing employees with training. This webinar demonstrates how organizations can create a culture where development is a regular occurrence on the job, on a day-to-day basis for ..
Creating Civility in the Workforce – Whatever Happened to Respect?
Don’t let anyone get comfortable by disrespecting you, your work skills, your ethnic background, your soft skills in leadership and communication, your department, or your work team. Uncivil and disrespectful behavior, when left unchecked, becomes the culture of being rude, indifferent and uncaring. This generates gossip and rumors. Gossip is someone trying to level the playing field by taking away what som..
Creating Highly Effective Teams – Recognizing And Correcting Dysfunction
One of the primary responsibilities of leaders in any industry is to develop and foster the cohesiveness of teamwork. Though simple in concept, it is probably the greatest challenge a leader faces. In order to meet this challenge, we must recognize the causes of team dysfunction and then develop strategies to address the problems. Moreover, leaders need to be able to effectively and impactfully communicate ..
Creative Ways to Boost Employee Morale and Engagement
Employee morale is more important than you may think because it has a direct impact on productivity and profitability. When employee morale is high, employees are happier, more engaged and the quality of work produced increases significantly which allow companies to be more profitable. When morale is low there is a ripple effect and the result is a less productive work environment with higher levels of stre..
Customer Service Excellence: Building Service Champions in Your Company
All planes are the same in the air. It is the people, primarily the front line, who interact with the passengers, which make the real difference. The way we think about service has changed. Who is responsible for service, how we achieve it and what service means are all being redefined. Leaders now recognize that responsibility for service does not reside in just the customer service department. It resides ..
Dealing with COVID-19 as an Employer: How to Manage in Crisis
This program will explore the impact of the virus both at work and for individuals. We will explore the laws created in response to COVID-19, the laws that apply to any pandemic or illness, laws applicable to layoffs and furloughs, policy considerations and other best practices. We will discuss what employers need to do to maintain a safe and functional environment. Our program also will dispel the myths, d..
Dealing with Difficult People
According to Deepak Chopra and Kabir Sehgal in a post for CNBC, one way to deal with difficult people is to not take what they say personally. If you do then you both get defensive and the situation escalates.This session shows you how to deal with the event, the situation, not the person. Position yourself as a cooperator, not a competitor, working together, not against each other. Gain some quick tips and..
Dealing with Employee Leave Abuse
Suppose one or more of your employees has taken a leave of absence, and your company or department is buckling under the added stress - and you suspect that one or more of those employees may be taking advantage, and may not really be in need of family or medical leave – or may even not be entitled to it. What if one or more of your employees ask for intermittent leave? Administration of continuous leave ca..
Dealing with the new overtime changes in the FLSA
The US Department of Labor has changed the salary level that an employee must earn in order to be considered exempt from being paid overtime. Although this was effective on January 1, 2020, if companies have not made this change they are accruing potential penalties until such time as the change is made and employees are correctly classified. If an employee is not eligible to be considered exempt then every..
Demystify Excel and Harness the Power Within
Excel spreadsheets have really become essential in the workplace. They are used for many purposes, from budgets to forecasts, from financial spreadsheets, to even more scientific purposes and everything in between. But, all spreadsheets require formulas and functions. Formulas are mathematical equations in Excel, and functions are built-in formulas. Building formulas is a crucial skill in Excel, one that ha..