Webinars
Refine Search
Management Skills for New Managers
New supervisors will be ready to hit the ground running with the skills learned in this Webinar. Be ready to take on any challenge, be your best, and put what you’ve learned into practice immediately.You will learn the skills you need to plan, prioritize, and execute effectively each and every day. Putting into practice both the “hard stuff” and “soft stuff” will help you meet new challenges with increased ..
Managers Guide to Promoting Employees
Promoting employees is an essential part of a company’s success; however, it is a lot more challenging than people realize. There are positives as well as negatives in promoting employees and all of management must be aware of this. Promoting union and non-union employees is quite different and this needs to be spelled out in the company’s promotion policy. There are different types of promotions and differ..
Managing Conflict For Productivity
Although conflict may never be comfortable, understanding its causes and learning strategies to address it can relieve much of the stress that it triggers. In this webinar, participants will better understand the nature of conflict, potential sources, and strategies to resolve and prevent it.This session covers how to address conflict in the workplace. The program will provide understanding of conflict as w..
Managing Difficult Conversations and People
This session will outline and more importantly implement the elements of effective delivery of difficult conversations and the people we have them with. This course will show participants how to make the most difficult of conversations easier, whether it’s with a boss, colleague, or employee. It will outline typical conversational patterns, how we get stuck in them and how to have more conversational and ph..
Managing Micro-aggressions in the Workplace
Microaggressions are the everyday slights, insults, putdowns, invalidations, and offensive behaviors that people from marginalized groups experience in daily interactions with generally well-intentioned people who may be unaware that they have engaged in demeaning ways. Confronting microaggressions can be a daunting task, especially for those instances that are rooted in unintentional and unconscious bias o..
Managing Stress as an Executive Assistant: Getting Out of Overwhelm
Workplace negativity and stress affect more people and organizations today than ever. The advent of the pandemic intensified the level of stress most organizations experienced, whether people were onsite or working from home. Managers and team members alike report being more stressed as they are being asked to do more with less. Learn strategies to reduce your personal stress and create a positive, more pro..
Managing Virtual and Hybrid Teams
What participants will take away is the ability to use language and the team rules of engagement in a more powerful way, specifically to use tools more effectively in dealing with team issues, and interpersonal concerns. As a result, participants will feel more comfortable confronting difficult issues, creating more productive outcomes, and feeling more engaged in what they do. This combination will allow t..
Managing You Managing this Change!
We are all experiencing changes right now, not only ones that we didn’t sign up for, but in many ways ones that symbolize a loss as well as a gain. This session will unpack what the losses are, how we deal with them, as well as how to focus on and embellish the gains that are embedded within the losses. It will help you think about ways to maximize this moment, seize opportunities and come out of this in a ..
Marketing to Medicare or Medicaid Beneficiaries - What You Can and Cannot Do
This program will discuss the Federal Anti-Kickback Statute, what it prohibits, its penalties, its scope and its exceptions. It will also discuss how the Medicare and Medicaid Patient and Program Protection Act of 1987 changed the Act and how it is administered. It will also discuss how the 1987 Act added protections for entities covered by the AKS. The program will also review guidance from the Department ..
Mastering Chart and Graph Essentials in Excel
Imagine impressing your team, executives and clients with your new skills, presenting data visually in engaging professional charts!Effective charting is a strongly “in-demand” and valuable skill to possess in the government, private and education sectors.Charts (graphs) can present information for decision makers and researchers in appealing presentations, making it easier to interpret data.A visually-orie..
Mastering Excel Fundamentals Through to Intermediate Level
Microsoft Excel is the market leader in data tables, spreadsheets, calculations and charts through to powerful data management, Pivot Tables, professional graphs and automation of repetitive tasks.Confident skills in this most popular and powerful application are essential in banking, finance, business, government and education sectors.Gain a solid foundation to efficiently build your knowledge to work smar..
Mastering Inbox Productivity: Strategies for Busy Professionals
In today's fast-paced digital world, email management has become a critical skill for professionals across all industries. The talk addresses the common challenge of email overload and offers practical solutions to transform your inbox from a source of stress into a powerful productivity tool.This engaging session is designed for busy professionals who find themselves constantly battling a flood of emails, ..
Mastering Organizational Politics, Influence and Alliances
Learn practical techniques to use power, influence, and politics to engage stakeholders effectively and key factors to effectively manage politics.Areas CoveredWhat We Will Address?Practicing key competencies and critical success factors of effective managementUnderstanding the 360-degree approach to managing up, down, and across your organizationHandling negative organizational politics and strategies to n..
Mastering the Art of Controlled Urgency
Organizations these days act in two common modalities, either everything is urgent or nothing really is. In order to find some sense of logic and prioritization. Leaders must develop an astute attitude to guide their institutions through real emergencies and those situations that could be defined as not pressing. Based on current research and available data, assertive strategies can be put in place to navig..
Mastering the Art of Making Sound Credit Choices
Are you a credit manager, credit analyst, or collection specialist looking to sharpen your skills and make more informed credit decisions? Join our exclusive webinar, "Mastering the Art of Credit Decisions: A Roadmap to Success," and take your credit analysis expertise to the next level.In this dynamic and informative session, we will guide you through the entire credit decision-making process, equipping yo..