Live Webinar

The Difference Between Management And Leadership
Much of the information written on this topic is overly positive toward the concept of leadership and negative toward management and may convey the notion that they are separate entities. This webinar will ensure that listeners know exactly what both are, why both are important, and how they are used together to ensure success.There has been much written and discussed on this topic, including an article by ..

Validation Sampling Plans, Setting Acceptance Specifications and Statistical Process Control
This workshop will explore the topic of setting appropriate sampling plans and using those plans to set appropriate acceptance criteria for process validations. Using a 5 step method, the attendee will come away with a good understanding of sampling for validation including using risk to make sampling decisions. It will also explore using variance to set acceptance criteria for test method validation. Lastl..

Customer Relationship Management: Mastering Profitable Relationships
Providing better, faster service is what will keep your customers coming back.Quality service will give you the competitive advantage you need to survive in a tough business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your team’s and company..

Negotiation Basics For Managers
Negotiation is a part of everyday life. This is especially true in the workplace where the days of the authoritarian manager are slowly coming to an end. More and more managers have to get buy-in from their subordinates and teams. Many teams are becoming self-managed and this requires the ability to meet the interests of those we work with. Negotiation is a core competency of the modern manager in getting t..

Quality Agreements For Contract Manufacturing Operations
It is important for contract manufacturing operations, whether they are in the cosmetic, drug, or device industries to have a Quality Agreement in place. This webinar will teach you what a Quality Agreement is, why you need a Quality Agreement, where and when Quality Agreements are needed, and who should prepare, review, and approve a Quality Agreement.Areas CoveredWhat is a Quality Agreement?What should be..

Remote Auditing: What To Expect And How To Prepare
Millions of US workers work remotely for US-based companies. Internal auditors, procurement engineers, supervisors, and managers are challenged to understand what is occurring in the global supply chain and how to conduct 1st, 2nd and 3rd party audits remotely. Virtual auditing presents a host of benefits to companies for the following reasons:Remote auditing replicates the emerging Remote workforce's envir..

Nuts & Bolts of Cryptocurrency Taxation and New Updates
Blockchain technology and cryptocurrencies such as bitcoin and ether are two trending topics in the fintech world. Yet, few business professionals can grasp the intricacies, opportunities, and challenges posed by this new technology. This session intends to give you a high-level, non-technological understanding of the history of cryptocurrencies and the taxation of common cryptocurrency-related transactions..

EO Sterilization Validation Per ISO 11135
The purpose of sterilization is to inactivate the microbiological contaminants on a manufactured medical device and thereby transform the non-sterile medical devices into sterile ones. EO (EtO, ETO, ethylene oxide) sterilization uses a highly reactive gas (100% or with N2) to accomplish this, and the method of proving this is defined by ISO 11135, the international EO validation standard. The webinar ..

Export Control Recordkeeping, Compliance Automation, and End-User Screening
Exporting from the United States requires exporters to be aware of numerous U.S. export regulations. Unfortunately, the United States does not have a unified set of export laws and regulations. For this reason, attendees will learn about the Foreign Trade Regulations, the Export Administration Regulations, and the International Traffic In Arms Regulations.The average international shipment involves dozens o..

Contractor's Cash Flow Management
This webinar starts with the importance of construction cash flow as found by many studies, and then goes into the definition and description of construction cash flow. It discusses the causes of cash flow problems with construction companies with a brief review of the time value of the money and finance-related issues. It will then describe the progress payment request process and the roles of both the gen..

History and Physicals: Meeting Hospital CoPs in 2021
CMS made a change effective November 29, 2019, regarding History and Physicals. Healthy outpatients may not be required to have a history and physical. The process to do this will be explained including a required policy, Medical Staff and Board approval, revised medical staff bylaws and more. The webinar will discuss what should be in the policy. Many hospitals are not familiar with what is req..

ANDA and ANADA, FDA's Fast Lane To Getting Into Business
The "Drug Price Competition and Patent Term Restoration Act of 1984," also known as the Hatch-Waxman Amendments, established bioequivalence as the basis for approving generic copies of drug products. These Amendments permit FDA to approve applications to market generic versions of brand-name drugs without repeating costly and duplicative clinical trials to establish safety and efficacy. In addition, generic..

FMLA/CFRA/PDL MythBusters: Managing Employees Leave And Possible Abuse
Employers often struggle with abuse and fraud of protected leaves such as those granted by the Family & Medical Leave Act (FMLA), the California Family Rights Act (CFRA), and the Pregnancy Disability Leave Act (PDL). They feel uncertain how they can avoid complex leave issues while protecting their own financial and business needs. The overlap between these pieces of legislation is often confusing and s..

How to Administer Vendor Assessments
A Responsibility Check should be done before an award or contract is made to a vendor. This process will help ensure that a vendor is capable and reliable. Participants will learn how to Document an Assessment Review. They will learn ways to do Customization for vendor Types. Attendees will be able to understand what a Verification Check List is and how to create and use one. In addition, they will be given..

Risk Management Using Excel: Improving Spreadsheet Safety
Model risk is considered a critical risk, especially after the 2008 crisis and the witch hunt that followed. Financial institutions are still facing huge model risks. The mistakes are as costly as the inconvenience of not trusting models. Yet, there are ways to alleviate the issue.Areas CoveredHorror stories with spreadsheetsA few tips of fault-toleranceData capture, dashboards, and othersCore and periphera..