On-Demand Webinar
Basic and Meaningful HR Metrics
This session will discuss the basic HR metrics that all HR departments should have. It will describe the links between HR and organizational performance. It will also discuss how to select and calculate appropriate measures, balancing costs vs. value creation and how to improve productivity.Learning ObjectivesDescribe the links between HR and organizational performanceSelect and calculate appropriate measur..
Basic Workers Compensation Claim Management Investigation and Reporting ‘Best Practices’
Workers Compensation insurance basically is set up to pay for an injured worker's medical treatment and lost wages. This sounds relatively simple, but the details can quickly become overwhelming to a person unfamiliar or new to the process. Unless you are prepared and know what to expect. The key players are identified in our discussion. Key activities and steps to have in place BEFORE a claim occurs are al..
Batch Record Review and Product Release
This webinar will analyze each of these necessary elements of the batch record review process.Most Regulatory Agencies require firms to have written procedures in place to document production and process controls, better known as batch records. Additionally, there must be written procedures for a batch record review process that demonstrate compliance. A strong batch record review system is essential in ord..
Behavioral Interviews-500% More Effective Than Traditional Methods
Regardless of skill, hiring a person who is a bad fit is the wrong decision. In fact, traditional interviewing predicts future success by only 10%. With a bad fit, the employee is never going to reach optimum performance, be fully engaged, and they are likely to leave. The company is then left with another expensive recruitment along with the disruption of having talent walk out the door. (Recruiting expens..
Best Industry Practices - How to Structure and Write a Job Hazard Analysis (JHA) / Activity Hazard Analysis (AHA)
A properly-composed JHA/AHA is one of the primary documents that large clients are increasingly asking to review in advance of allowing you to start work on their Project. The JHA/AHA is not an OSHA requirement however it is required by US Corp of Engineers for most work on military installations. Most of the initial JHA/AHA documents are rejected on the first or second submission for a range of common fail..
Best Practice Case Management Roles and Functions: How to Optimize RN and Social Worker Skill Sets
This session will discuss the roles and functions of staff in a case management department that are needed to support the department’s goals through collaborative professional processes. The skill sets and characteristics for the role of the RN case manager and the social worker will be reviewed, as well as identifying the most contemporary functions needed to respond to changes brought on by healthcare ref..
Best Practice for Complaint Handling to Assure Customer Retention
Complaint handling is likely one of the more cross-functional parts of your quality system: Customer Service may receive your customer complaints, Sales and Marketing may need to reach out to the customer for additional information, Regulatory Affairs may determine whether the complaint is reportable, QA may perform the root cause investigation, R&D or Manufacturing Engineering may need to be involved i..
Best Practices for a Compliant, Lean Supplier Management Program
Notified bodies and the FDA cannot require your suppliers to meet the quality system regulations, so they must make sure you are exercising sufficient control over those suppliers. You must make sure your supplier management and system meet all required regulations, especially for critical suppliers. Sure, you depend on your suppliers to provide you with goods and services, but can your system prove that yo..
Best Practices For How To Structure And Write A Standard Operating Procedure (SOP)
Using a library of SOP’s to help organize and control your operations is just good business sense. This is particularly important in high-risk and critical operations, construction or industrial, where a mistake can be costly or result in catastrophic accidents or failures.One of the prime reasons to create an SOP is to predict and eliminate incidents, errors, accidents, failures, poor quality outcomes, etc..
Best Practices for HR Ensuring Confidentiality of Medical Records
Human resource professionals are entrusted with keeping employees medical records confidential. There are many related but different federal laws that have medical record confidentiality provisions. What is a medical record under one law that may not be a medical record under another law? To fully comply one needs to be not just familiar with but proficient with the various employment laws and the need for ..
Best Practices for Implementing an Effective Cleaning Validation (using principles of upcoming ASTM E3106)
This webinar discusses the implementation of Cleaning Validation programs based on global Cleaning Validation Guidelines as they are currently available for pharmaceutical and biopharmaceutical industries. What makes this webinar special and unique is a very rare glimpse into upcoming ASTM E3106 for Cleaning Validation. This is a Risk-Based Science-Based Lifecycle approach guidance document that was fully v..
Best Practices For Investigating Deviations
One of the most common FDA 483 and Warning Letter citations continues to be inadequate investigations. The FDA uses the investigation reports and investigation trends to identify potential quality problems in all areas of the company. Ultimately, inadequate investigations can lead to 483 citations, Warning Letters, a release of the sub-standard product, or product recall. Furthermore, costly and time-consum..
Best Practices for Managing an FDA Inspection
Although an effective Quality System should always be inspection-ready, many medical device companies make basic mistakes during inspections leading to 483s and even warning letters. This webinar can help you prepare for and manage inspections efficiently and effectively. A professional, polished, responsive approach sets a good tone for an inspection. You will learn how to present information about your qu..
Best Practices For Multi-State Payroll
Many companies who do business in more than one State do not understand how to determine which State they must pay taxes to. They also do not understand that each State has different laws regarding residents and non-residents. This topic will give you guidelines on what factors determine which tax the employer must withhold. It will explain the differences between residents and non-residents and how to prop..
Best Practices for NEW Managers
Unfortunately, being good at your job doesn’t guarantee that you will be a good leader or manager. Yes, you were good enough to get promoted but being a manager has challenges you never dealt with when you were an employee. The transition to management isn’t just a promotion and a pay raise—it’s a shift into a new type of role that requires new skill sets and you are bound to trip up along the way when you ..