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Emotional Intelligence for Effective Working Relationships
Emotional Intelligence refers to your ability to recognize and manage your own emotions, recognize and respond to the emotions of others and build effective relationships at work. Developing self-awareness promotes increased productivity and higher job satisfaction. These changes can also lead to improved communication, increased empathy and better interpersonal rapport and relationships.Using practical app..
Employees From Hell: How To Turn Them Around Or Turn Them Out
It has been said that people are your greatest resource – and it’s true. Great organizations are made up of great people. It is also true, however, that:One non-performer can lower the standards of performance for everyoneOne bad actor can affect the morale of those around himOne disruptive character can make life miserable for those who work with her and especially for youWho takes up more of your time..
Enhancement Skills : 3 hours Boot Camp
• The One Minute Manager®: Goal-setting, Recognition and Redirection• Persuasion and Influencing Skills: Cooperation and Collaboration• Time and Task Management: Working SmartWould you like to become an effective manager without spending week after week on job management training?If the answer is YES, you have come to the right place. This Webinar teaches you how to become an even more effective manager in ..
Essential Supervisory Skills : 3 hours Boot Camp
• Making the Transition from Staff Member to Supervisor• Management Skills for New Supervisors• Confronting the Tough Stuff: Managing “Difficult” PeopleNew supervisors will be ready to hit the ground running with the skills learned in this Webinar. Be ready to take on any challenge, be your best and put what you’ve learned into practice immediately.You will learn the skills you need to plan, prioritize and ..
Explore What's New in Ms Office 365’s - Excel 2016/2019
When you have Office365, you automatically get the newest version of Excel. If you are upgrading from Excel 2010 or even an earlier version, then you will see many new changes. The menus have changed, there are new functions, etc. It can be very confusing. This webinar will make the transition seamless and easy. You will see how the menus have changed, the new functions, and the new features.Learning Object..
Fact-Based/Evidence-Based Decision-Making
The evidence-based decision-making process is a step-by-step (Systematic) process allowing professionals to solve problems by weighing evidence (facts), examining alternatives, and arrive at the correct (effective) decision. Fact-based decision-making Webinar will cover the basics of scientific problem-solving, knowing what decision(s) should be made. In anything we do, the main objective is “effectiveness”..
Federal Family Educational Rights and Privacy Act(FERPA) in AY 2020 - 2021
The Federal Family Educational Rights and Privacy Act of 1974 (FERPA) governs the disclosure of student records and information. If any faculty member, administrator, department, or office maintains records on a student, those records are educational records and must comply with the laws and regulations under FERPA. Often, College and university faculty and administrators are not familiar with the req..
Fundamentals of S.W.O.T. for First Time Managers
S.W.O.T. is a key and fundamental building block in the strategic planning process for many organizations. It is a required skill in most capstone courses to graduate with a degree in Business Administration, Marketing or other types of business functions. And it is used as a common language in Most MBA curriculum. Yet it has lost some of its luster and resilience as a defining business and strategic model ..
Gossip, Gab and Destructive Behaviour: How to Neutralize A Negative Workplace Environment
Bad attitudes, jealousy, and disruptive behavior will sabotage morale, lower self-esteem while reducing teamwork and productivity. When toxic behavior infects an organization at any level, managers may be tempted to ignore it or give in, absolutely the wrong thing to do, and tolerating it is not a solution.This session will show you how to neutralize gossip and put a system in place to ensure it does not re..
Harassment, Bullying and Discrimination in the Workplace
It covers all aspects of harassment, abusive behaviour, bullying and discrimination in the workplace. There are many examples of subtle abuses as well as discussion about the more obvious ones. Today’s climate, thanks in part to the #Me-too movement will also be discussed. Participants will learn about Quid Pro Quo and the meaning of hostile work environment. We will bust some common myths and offer remedie..
How ISO/IEC 27001 Can Help Achieve GDPR Compliance & Reduce Data Breach Risks
Organizational IT usage categorization can be either support transaction processing or decision-making. Transaction-based information systems process data for routine business activities, whereas a decision-based information system commonly advises managers and professionals in non-routine judgments. Accordingly, information systems represent an architectural component that collects data, processes transact..
How To Build An Insanely Positive and Productive Workplace Culture a Webinar for Managers, Supervisors and Team Leaders
Year after year, companies like Marriott, USAA, and Wegmans Markets are listed in Fortune Magazine’s 100 Best Companies To Work For. How do they do it? It’s more than offering high salaries, onsite health centers, and gourmet cafeterias. It’s enlightened people management that creates a culture where people want to do their best and never leave.In this session, Larry Johnson will share the secrets of some o..
How to Create Team Spirit When Mainly Working Virtually
There are many virtual communication tools. What’s the difference between using phone or using one of the many video conferencing tools? What features should you learn to use so you can increase team spirit, motivation? How can you get the team members to eagerly await the sessions rather than dread them?In this program, we will address the benefits and detriments of virtual team interactions and many engag..
How To Disagree and Get Great Results
Developed by renowned trainer and speaker, Larry Johnson, How To Disagree and Get Great Results is a no-nonsense, webinar that will give you the skills to resolve conflict positively so that results are achieved and relationships are left unbroken. You will learn how to:Resolve differences with customers, co-workers - even your boss and still maintain positive relationships with themKeep disagreements from ..
How to Improve Your Leadership Style
Before you start any journey you need to be certain of your “starting point” and then plan the best route to reach your destination. We will discuss basic behaviors and styles of leadership so you can figure out where you fit now. Then we will explore the necessary characteristics for becoming a great leader.Next, we will examine exactly how we become the way we are now, why we act the way we do, and how we..