Training in Technical Writing must begin with the realization that it is labor intensive. Someone learns to be a Technical Writer by creating Technical Documents. Simply stated, a Technical Writer learns to do by doing.In order to “Learn to do by doing,” we must define the function of Technical Writers. Exactly what is the job of Technical Writers? Technical Writers translate complex information into clear,..
The presentation will discuss the current state of the remittance market, the opportunities that the market presents for financial institutions. We will address the negative, characterizations of the market and offer solutions to address regulatory concerns.The international remittance market is a stable, well - established market that can provide great opportunities for no-interest income for small an..
The webinar will help you to write clear, unambiguous, and flexible SOPs. You will learn techniques for creating easy to read and understand SOPs that your employees can consistently follow.Well written procedures are a critical ingredient in an effective and efficient quality management system. They are an essential part of meeting the regulatory requirement to “establish and maintain” a suitable and effec..
Financial institutions are often faced with handling consumer disputes of ACH debits; many situations aren’t covered in the ACH Rules book guidelines nor is there any clear direction from other resources. This session focuses on the most common disputes and provides staff with a basic understanding of what is required to maintain compliance plus tips on handling these issues. The course concludes with some ..
EU good manufacturing practice with regard to medicinal products for human use and investigational medicinal products for human use, as per EU Commission Directive 2003/94/EC; the Falsified Medicines Directive 2011/62/EU, the Human Medicines Regulations 2012, and Commission Delegated Regulation (EU) 2017/1569, specifying the principles of and guidelines for good manufacturing practice for investigational pr..
Employee Safety Committees are important mechanisms in the workplace that offer many advantages over the traditional ‘I’m the Boss’ Theory X generational management model. In brief, those days are increasingly diminishing.Participatory engagement is becoming the new mantra for an enlightened (SAFE) workplace, particularly for:Manual labor tasks, factory work, assembly, etcLanguage and cultural differences a..
Workplaces have made progress towards LGBTQ equality yet LGBTQ workers still go to work every day with the fear that they might lose their jobs because of whom they love and who they are. There is no federal law protecting the LGB community from workplace discrimination and harassment. There is confusion among organizations as to whether the federal civil rights law Title VII protects gay, lesbian, and bise..
In 2017, Congress passed the Tax Cuts and Jobs Act. This is the greatest tax law change since the 1980s when Congress added the passive loss rules. With it being such a large tax bill, there are many changes between the old law, new law, and future law (as many of the changes do eventually expire).This course will cover all of the major changes in the tax law. For individuals, we will look at the impact of ..
Documenting events is a crucial task, and in some cases not documenting them can lead to grim consequences. For example, did you know that not keeping track of employee’s hours is fatal to overtime cases? Sometimes you might be documenting items, but focusing on the wrong items. In this training program, the webinar instructor will discuss what needs to be documented and what should be documented that stren..
Unlimited PTO – Considerations for Implementation – will walk you through everything you need to consider prior to implementing “unlimited” time off to your employees. The goal of this presentation is not to convince you it’s the “right” thing to do, because this type of time off program is not for everyone. Indeed, you may walk away with the sound belief that your current vacation policy is just right for ..
Research indicates that most teams are afraid to engage in the conflict that is necessary for optimal success. In this webinar, I will discuss the reasons behind this phenomenon, how leaders can promote an environment where even the most introverted members will feel free to participate, and other ways to stimulate healthy debate, and I will explain how to manage conflict for the benefit of your team’s effe..
FDA current Good Manufacturing Practice (GMP) regulations require that all equipment be qualified and all manufacturing processes, including equipment cleaning processes, be validated. These qualifications and validations must be repeated if changes are made or if problems are encountered, and periodically as necessary. FDA requirements for qualification and validation will be discussed.Areas CoveredGeneral..
FDA and EU regulations require that firms have a program for the calibration and maintenance of test and measurement equipment. The program must include intervals, scheduling, specific procedures, limits of accuracy/precision, and remedial action in the event that the equipment does not meet established requirements. Prior to use, however, this equipment must be validated to make sure it produces a product ..
The webinar address the critical elements of information required to present a product for entry into the U.S. We will cover what information for FDA is mandatory. You must use the new software program, Automated Commercial Environment (ACE), you need to decide on who will do that, establish operational procedures and what to do if your entry is detained. The course will explain how you can make your ..
We all know how tricky it can be to ensure staffs are paid appropriately for the hours worked and that sometimes it can be downright difficult to train supervisors on the importance of accuracy in time coding for non-exempt staff. This course will discuss the potential implications, and how payroll, the employer, and even the supervisor can be held liable for inaccurate coding. Wage and hour laws govern how..