Investigations that Work
  • CODE : DOPH-0010
  • Duration : 60 Minutes
  • Level : All Levels
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Don Phin is a California employment law attorney. He has consulted with hundreds of companies to help improve their employment practices. He has presented over 600 times to CEOs, HR, and other executives on what works in employee relations. Don’s latest book is The 40| |40 Solution: Mastering the Emotional Energy of Leadership and Sales. Don built HRThatWorks, used by 3,500 companies and sold to ThinkHR in 2014. In addition to consulting and speaking, Don does executive coaching and workplace investigations.Originally a kid from the Bronx (you may still hear the accent), today Don lives in sunny Coronado, California.

This webinar has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at

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Don has been an employment law attorney for more than 40 years and has investigated many workplace scenarios. He will share best practices you should consider when investigating matters.

The program begins with a quick review of the legal obligations surrounding investigations. Then we have to identify our investigation team, and begin the process of collecting facts, documents, and witnesses. Ultimately a report has to be generated that helps management make critical risk management decisions.

Investigators are attacked about their findings, impartiality, thoroughness, methodology, documentation, experience, treatment of the parties, and promptness. At times it makes sense to hire an “independent investigator”, whether that person is an attorney, private investigator, or HR consultant.

Areas Covered

  • Where there is smoke investigate!
  • What it means to be prompt and thorough
  • Who should do the investigation?
  • An investigators tools
  • How to get to the truth
  • Maintaining confidentiality
  • NRLB rules around investigating
  • How to assess the credibility of witnesses
  • Using attorneys and independent investigators wisely
  • Appropriate discipline
  • Making victims whole
  • Investigation software programs and more…

All attendees receive the Post-Accident Investigation Checklist, the Checklist for Online Investigations, and An Investigators Tools

Why Should You Attend

How a company manages a workplace investigation affects its legal exposures, corporate culture, and brand. That investigation may involve a claim of sexual harassment, suspicion of theft, or a threat made against another employee. Many decisions must be made promptly, including who should conduct the investigation and what plan they should follow.

When you do a proper job of investigation, you help the company make appropriate decisions. When you don’t, the door is opened to lawsuits, fines, and brand damage.

Topic Background

Investigating managerial and employee wrongdoing is a key skill requirement for HR executives.  

  • $149.00

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