$200.00
How to Give Corrective Feedback : The C.A.R.E. Model - Eliminating Negative Behaviour, by Focusing on Accountability

 Recorded Webinar
 90 Minutes
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How to Give Corrective Feedback : The C.A.R.E. Model - Eliminating Negative Behaviour, by Focusing on Accountability

In today’s demanding business climate that has an accelerated focus on treating workers right, it is so important to engage their issues with timely action, tact, and communication skills that leaves nothing to chance in corrective measures, for any and all negative situation you encounter. What is the issue you are challenged with? Uncontrolled negativity in the workplace, offensive language, constant and ..

$200.00
EU Medical Devices Regulation: CE Mark Expiration and the EU Refusal of Your Exports

 Recorded Webinar
 60 Minutes
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EU Medical Devices Regulation: CE Mark Expiration and the EU Refusal of Your Exports

FDA and the EU have tried to harmonize device regulatory requirements for over 25 years. Major differences between the FDA and the EUincludepremarket authorization (CE Mark), complaint investigations, postmarket surveillance, and reports. The EU’s new Medical Devices Regulation (MDR) incorporates more rigorous regulatory requirements for those areas and in some cases outpaces the FDA’s requirements. The FDA..

$200.00
Silica Dust Exposure Control – Review of OSHA Requirements for Protecting Employees Against Respirable Levels of Silica and Effective Control Measures to Ensure Compliance

 Recorded Webinar
 90 Minutes
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Silica Dust Exposure Control – Review of OSHA Requirements for Protecting Employees Against Respirable Levels of Silica and Effective Control Measures to Ensure Compliance

OSHA’s revised Standard for preventing Silica Dust exposure is now in effect and requires the employers to have a Written Control Plan that explains how they will protect their employees.This Webinar will cover the basic and intermediate steps to help you build a Silica Exposure Control Plan that:Protects your employees from Silica Dust ExposureMeets the revised OSHA requirementsGives a solid framework to b..

$200.00
Completing and Correcting Form I-9 to Ensure Compliance

 Recorded Webinar
 60 Minutes
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Completing and Correcting Form I-9 to Ensure Compliance

Form I-9 is required to be completed by all United States employers. It is used to confirm that the new hire is eligible to work in the U.S. The US Immigration and Customs Enforcement Agency (ICE) requires that Form I-9 be completed accurately. Any inaccuracies, even including cross-outs, white-outs, missing information and more, can result in substantial financial or even criminal penalties for employers. ..

$200.00
Handling Difficult Customer Behaviours

 Recorded Webinar
 60 Minutes
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Handling Difficult Customer Behaviours

Dealing with difficult customers can be stressful, anxiety-ridden and can have an adverse effect your entire day, week, year! When we lack the proper tools to overcome difficult customer behavior, it can negatively impact our bottom line not to mention our professional and personal lives. In this course, you will be provided with the tools to handle difficult customer challenges with skill and ease.Learning..

$200.00
Why Employees Lack Problem Solving Skills and What To Do About It

 Recorded Webinar
 60 Minutes
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Why Employees Lack Problem Solving Skills and What To Do About It

In order to succeed you need employees to think critically and solve problems on their own. Average managers make a critical mistake that prevents their employees from gaining these skills. In this practical and engaging program, get the skills to avoid this mistake and gain the must-have skill for any manager or business leader: employee coaching. Using simple, but powerful coaching techniques, can create ..

$200.00
You Must Comply With the USDA Final Genetically Modified Organism (GMO) Label Rule

 Recorded Webinar
 60 Minutes
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You Must Comply With the USDA Final Genetically Modified Organism (GMO) Label Rule

The need for GMO labeling has been a hot topic for over 15 years. Scientific inquiry regarding the safety of GMO products has generated more questions that have been answered and has added fuel to the controversy.After extensive review and industry input, the National Bioengineered Food Disclosure Law) PL114-216) was signed into law on July 2016.  The rules impact many types of food including beer, dai..

$200.00
How Long Should I Keep My Patients’ Medical Records? Disposition of Records and Records Retention for Medical Records, Including Electronic Records

 Recorded Webinar
 60 Minutes
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How Long Should I Keep My Patients’ Medical Records? Disposition of Records and Records Retention for Medical Records, Including Electronic Records

This webinar covers basic perspectives and reviews models of state-mandated record-keeping laws in professional regulation with an emphasis on the health care professions. This course also covers the difference in government regulation and private requirements for record-keeping. While many people work in a health care setting, licensed professionals constitute a significant number – this includes phys..

$200.00
CMO Supplier Quality Agreements - How to Comply with new FDA and EU Guidelines for Contract Drug Manufacture

 Recorded Webinar
 60 Minutes
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CMO Supplier Quality Agreements - How to Comply with new FDA and EU Guidelines for Contract Drug Manufacture

A Quality Agreement is a contract between a pharmaceutical firm and a GMP Contract Manufacturer detailing the responsibilities of each party in assuring the quality, safety, and efficacy of the manufactured drug. Recently, the EU and the FDA issued regulatory guidance to bring some clarity and consistency to these quality contracts:EU GMP Chapter 7 "Outsourced Activities" January 2013Guidance for Industry -..

$200.00
How to De-Escalate Angry People in 90 Seconds or Less

 Recorded Webinar
 60 Minutes
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How to De-Escalate Angry People in 90 Seconds or Less

Anger, verbal aggression, and arrogance are epidemic in business and professional life. Learning how to de-escalate these situations quickly and effectively is, therefore, a critical leadership skill. In this webinar, you will be introduced to a counter-intuitive, yet powerful, set of skills that will allow you to de-escalate any angry situation in seconds without being defensive or anxious.We are 98% emoti..

$200.00
The ABC’s of Completing the Annual ACH Rules Compliance Audit

 Recorded Webinar
 90 Minutes
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The ABC’s of Completing the Annual ACH Rules Compliance Audit

The NACHA Operating Rules and Guidelines require that all participating depository financial institutions, third-party senders and third-party service providers that provide ACH services conduct an annual ACH audit to be performed by December 31 of each year (ACH Rules, Appendix Eight). By each participant performing the annual ACH audit, this helps to ensure that electronic payments work safely and efficie..

$200.00
Navigating FSMA-Preventative Controls and Key Essentials for Food Safety Plans

 Recorded Webinar
 60 Minutes
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Navigating FSMA-Preventative Controls and Key Essentials for Food Safety Plans

Overview of FDA FSMA (Food Safety Modernization Act), a rule which became effective in September 2016 for the food industry. The new regulations have shifted from a reactive FDA focused primarily on GMP’s (Good Manufacturing Practices) to a preventative approach placing responsibility on the food industry to mitigate their potential hazard risks for foods. Highlights will include an intr..

$200.00
Best Practices for a Compliant, Lean Supplier Management Program

 Recorded Webinar
 60 Minutes
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Best Practices for a Compliant, Lean Supplier Management Program

Notified bodies and the FDA cannot require your suppliers to meet the quality system regulations, so they must make sure you are exercising sufficient control over those suppliers. You must make sure your supplier management and system meet all required regulations, especially for critical suppliers. Sure, you depend on your suppliers to provide you with goods and services, but can your system prove that yo..

$200.00
Strategic Accounts Receivable Management

 Recorded Webinar
 60 Minutes
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Strategic Accounts Receivable Management

Strategic AR Management is today’s AR Management with its focus on the customer experience and driving revenue. Other benefits such as lower operating cost, shorter cycle times, and improved cash flow are also realized. Strategic Management of Accounts Receivable (AR) delivers much more value to a company than traditional Transactional Management of AR.This is accomplished by the following actions/programs:..

$200.00
Technical Writing in an Industrial Environment

 Recorded Webinar
 60 Minutes
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Technical Writing in an Industrial Environment

The webinar will describe a process to create quality documents from a blank screen in a timely manner. The process is logical and easily understood. The process describes the location and collection of important information. The process describes how to organize the information collected into a document. The webinar also addresses how to write the document and address comments received from reviewers and a..

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