Simplified and Standardized - Process Documentation That Works
Jennifer Raschig is a professional organizer, business consultant, and financial advisor - serving both business and residential clients. With almost 20 years in leadership positions, she has experience with creating order out of chaos in the business world. While her focus was primarily on managing projects, developing training programs and creating standard procedures, her passion was in helping others relieve stress. She has obtained degrees in Business Management and Accounting and is the author of Living Within Your Means: A practical guide to financial freedom.
Creating procedures can be daunting, especially if you’ve never done it before. How do you know how to write something that other employees can follow? What belongs in policy versus a procedure? Is there an easy format to use for writing procedures?
All these questions and more will be answered. You’ll be able to state with confidence that procedures are in place and be able to use them.
- Understand the importance of why we develop standard procedures
- Differentiate between policy and procedure
- Create an enforceable policy
- Learn the elements that are important for standard procedures
- Apply the lesson to create standard procedures
Course Level - Basic/Fundamental
Who Should Attend
Supervisors, Managers, Directors, Process Consultants, anyone responsible for process development
Why Should Attend
You want the job done, and you want it done right. But who’s telling your employees what “right” is? Do you rely on someone else to communicate the correct way to do things? How important is it that everyone does the task exactly the same? In many industries, it’s vitally important that procedures are carried out accurately and completely for regulatory, compliance, or safety reasons. Creating a standard process that’s simple and easy to read and follow is crucial to getting your employees to adhere.