Sales And Customer Service Coaching
How to Become an Influential & Empowered Leader – With or Without a Title
With shifting corporate cultures requiring change management expertise, this webinar focuses on the mindsets, practices and emotional intelligence of the leader or aspiring leader. Discover not only how to facilitate and empower positive change, but how to start by becoming the “changed one” yourself.Stringent notions of management and top-down pyramid corporate structures are constantly being challenged. D..
Laser-Focused Selling
Laser-focused selling is about becoming smarter in your targeting and in the steps in the sales cycle, so you get better results. Many sales professionals and entrepreneurs look at the landscape of prospects far more broadly than they should, seeing everyone as a prospect. In doing so, they weaken their ability to focus on their very best prospects. There’s nothing like landing clients who are an ideal fit ..
Make Outlook a Partner in Productivity
Are you one of those people who regularly sign up for time management seminars but you still can’t get a handle on all your projects and tasks? Then sign up for this webinar and get real help, not theory.Effective time management demands that you understand time management principles AND have a tool to implement those principles, this webinar combines both. You are given fundamental time management principl..
Outlook Best Practices: Get Organized With Microsoft Outlook
This 60 minute Get Organized with Outlook session will encourage and enlightened Outlook users on how to use Microsoft Outlook to more confidently and efficiently organize their information and commitments. Participants will learn smarter tips, tricks, and systems to better manage their tasks, follow-ups, contacts, notes, and calendar items. Don't worry, this is not a boring computer class (you'll have fun!..
Pitch Perfect: The Art of the Elevator Pitch
Your elevator pitch is an invitation to get to know you, what you do and to discover any possible connections. Sadly, most people, whether a novice employee, a beginning entrepreneur, or a seasoned corporate executive, do not know how to present themselves well and are losing prospective clients and relationships as a result. Don’t be “most people;” understand how to make the most of those first important o..
Preparing for a (US and other) Customs Audit
US Customs law dates back to 1879 and was far less burdensome, legally, on the US importer until 1993. Under current law, the US Customs Modernization Act, the US Importer is now mainly responsible for adherence to all US Customs laws and regulations. While Customs calls it a “shared responsibility”, the burden is on the importer to “exercise reasonable care”. In this session, we’ll discuss the basics of a ..
Presentations that POP
Over the years people have been lulled into believing that doing a presentation simply means preparing a PowerPoint filled with bulleted slides and then reading through them for the audience. Everyone that has sat through one of these presentations knows that they are boring and hardly anyone can remember what was said during the presentation. That is NOT how it was meant to be.This course will give you bas..
Product Development and Manufacturing
Conceptualizing, designing, creating, and developing, manufacturing and growing products from start to finish is a time-consuming, arduous endeavor. To increase your chance of success, we will review in depth the following nine steps to take your idea from conception to launch.1. Discover/ Validate an Innovative Product (with a Purpose)New product innovation begins with a problem or inspiration. What needs ..
Sales in the Era of Artificial Intelligence
There's no doubt that the sales world is undergoing change. Artificial intelligence and machine learning are already in place in today's leading organizations. And it's no doubt that every boardroom (and maybe many watercooler chats at other levels) is talking about how to use technology effectively to sell more.This means changes for sales personnel and sales teams. The old ways of selling are going to be ..
Stop Microsoft Outlook Illiteracy from Slowing Productivity
Anything new introduced into your schedule has the potential to slow down your productivity. This is disconcerting to individuals who have the producer’s mindset and makes them shy away from the new, impairing their movement into the future. In the case of the complex Microsoft Outlook software, time spent learning how to use it pays huge dividends in productivity, even when upgrading from one version to a ..
Targeting/ Prospecting-Developing a Prospecting Process to Fill the Funnel with Leads
How to Build and Execute a Lead Development/ Prospecting Process to increase quality leads to your organization. This webinar will detail the process required to make an inquiry and get it to a Sales Accepted Lead. We will also focus on how to increase the number of inquiries through content marketing, social selling, and referral generation.Prospecting for Quality Leads/ Social selling/ Referral generation..
The 10 Most Powerful Value-Rich Words in Selling
If you are serious about selling a product or service you must also get serious about learning the right words to you use in the process. Your sales conversations should not be haphazard but planned, focused, and deliberate. Those who get the best sales results know this. Your capacity to choose the right words in sales situations has the potential to open your prospect’s mind or close it. That’s why, succe..
The Anxiety Antidote: How to Use Brain Science to Go from Stress to Success
Sonia Satra's mind-body webinar The Anxiety Antidote: How to Use Brain Science to Go from Stress to Success is a fun, high-content program that gives your audience the practical tools they need to free themselves from stress and step into their most creative, productive selves. As the former star of Guiding Light and One Life to Live, Sonia knows a thing or two about performing at her best. The same challen..
The Newly Revised Incoterms and their Impact on Foreign Suppliers to the United States
In my experience as a trade lawyer for the past 38 years and a licensed US Customs Broker, INCOTERMS are increasingly used and equally increasingly misapplied and misunderstood. As an exporter to the US, failing to use the best Incoterm can cost your company greatly; such as selecting an Incoterm to cover the transaction which does not specify which party is to obtain cargo insurance, not having the e..
U.S. Export Documentation & Procedures
Government regulations are always in a stay of change and it is important for companies to be aware of those changes as well as current regulations on export procedures and documentation to be compliant and avoid penalties.This webinar will assist U.S. companies who export commercial shipments around the world by providing most current information on: Export procedures & regulations required..