Standard Operating Procedures (SOPs) are the backbone of Good Practice (GxP) compliance in the pharmaceutical, biotechnology, and medical device industries. Yet, despite the critical role SOPs play in daily operations, companies continue to invest significant time and money into writing, maintaining, and training employees on SOPs, without offering meaningful training on how to actually write them effectively. The result? Procedures that are often too long, overly complex, text-heavy, and difficult for end users to follow, leading to costly errors, noncompliance, and wasted time.

This webinar, Effective GxP Instructions Writing, is designed to challenge the traditional approach to procedural writing and introduce practical, modern techniques that lead to clearer, more concise, and more usable instructions. It’s ideal for anyone who writes, edits, reviews, approves, or follows written procedures in GxP-regulated environments—including quality assurance professionals, document authors, trainers, and operations staff.

One of the core ideas of this session is that SOPs don't need to be dense black-and-white text documents to be compliant. In fact, the brain processes visual information—like color, symbols, and graphics—up to 60,000 times faster than plain text. When SOPs include visual elements and are structured for ease of use, they become powerful tools for improving employee understanding, reducing errors, and enhancing performance at all levels.

The webinar also shifts the mindset of SOP authors, reviewers, and approvers. Instead of viewing procedural documents as static records to satisfy regulators, participants will learn to see them as dynamic tools that can be optimized for real-world use. This shift in thinking not only improves compliance outcomes but also boosts operational efficiency by minimizing ambiguity and reducing the need for excessive supervision or corrective action.

Through real-world examples and a high-level overview of relevant regulatory expectations, this course will provide a new lens for looking at documentation: one that prioritizes user experience and error prevention without sacrificing compliance. You'll learn why visual, well-structured SOPs are easier to follow, how they support human performance, and what simple techniques you can start applying immediately—no new software or advanced technical skills required.

Whether you're new to procedural writing or looking to modernize your organization's documentation practices, this webinar will leave you with the insights and tools needed to create SOPs that truly support performance—while meeting the expectations of auditors and regulators alike.

Areas Covered

Who Should Attend    

Why Should You Attend

Companies spend major time and money writing SOPs, and training employees on SOPs, but little or no time or money training employees on how to write SOPs. Yet SOPs are the cornerstone of all GXP operations.

This webinar changes the mindsets of document authors, reviewers, and approvers and highlights the power of concise, visual information. We look at document writing through the lens of error prevention, and seek to eliminate the ‘old school’ mentality that SOPs have to consist primarily of black and white text.

The course benefits all employees in any industry who write, revise, edit, have input to, review, approve, and/or follow written instructions.

Topic Background    

Did you know the brain processes visual information (colors, pictures, and symbols) 60,000X faster than black and white text? This engaging webinar outlines how to write clear, concise, user-friendly procedures that help end users and reduce errors and firefighting. You don’t need to be a wiz at MS Word, or need any new software to do it. 

This webinar challenges the old paradigm that SOPs and other instructional documents in biopharma/device industries must be long, wordy, black-and-white text documents. SOPs can be useful performance support tools for end users, and still be fully compliant with GxP regulations.