Clinical Process Improvement
  • CODE : JOYM-0016
  • Duration : 90 Minutes
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Upon earning a degree in Zoology at North Carolina State University, Joy made her debut in the pharmaceutical industry in 1992 at Pharmacia & Upjohn performing Environmental Monitoring and Sterility Testing. Her hard work allowed her to move into a supervisory role at Abbott Laboratories where she oversaw their Quality Control Lab. In 1998 Joy moved to Wyeth Lederle and worked in Quality Assurance, performing GMP Compliance audits, batch record reviews, and holding annual GMP training for new employees. After working in Quality Assurance for a few years, Joy moved into Equipment Qualification and Cleaning Validation at Mallinckrodt.

With 14 years of experience as a consultant, and over 25 years of total experience in the pharmaceutical and biotech industries, Joy has gained extensive knowledge of Quality Assurance, Process and Cleaning Validation, and Equipment Qualification. She has written and executed Equipment Qualification and Validation Protocols for numerous Companies such as Mallinckrodt, Wyeth Lederle, Merck, BioMerieux, Catalent, and Phillips Medisize.

Her knowledge, experience, and strong work ethic have made her a highly sought-after engineer in both the pharmaceutical and biotech industries. Joy specializes in Equipment Qualification, Sterilization, Cleaning Validation, and GMP Compliance Auditing.

In 2013 Joy started her own company, Maynard Consulting Company, which provides top engineers, auditors, and validation specialists to pharmaceutical, biotech and medical device clients across the United States, Canada, and the world.


Effective process improvement can be key to reducing delays and improving data accuracy. In clinical trials, turnaround time and data accuracy are critical. Likewise, the contract research organization (CRO) level or the institutional review board (IRB) level can have serious downstream effects, negatively impacting study efficacy and time-to-market. It is essential, therefore, that all participants in clinical trials – sponsors, CROs and IRBs – take steps to improve both efficiency and accuracy.

Areas Covered

  • Discuss evolving challenges with different phases of clinical studies for Sponsors, CROs, third-party vendors and sites
  • Define areas in clinical research which need to maintain high-quality standards and discuss the Need for Improvement
  • Understand the quality improvement process and strategies
  • Discuss how to optimize the process and improve efficiency and quality of research conducted (continuous quality improvement)
  • Address strategic planning and budgetary consideration
  • Determine critical factors for selecting and training clinical trial sites, vendors, contractors
  • Plan, develop and implement effective process improvement and study management strategies

Course Level - Intermediate

Who Should Attend   

  • Directors of Clinical Operations
  • Medical Affairs specialists and leaders of this division
  • Project Managers
  • Staff from Pharmaceutical/Device Companies or Contract Research Organizations (CROs) involved with the management of clinical trials
  • New clinical or other Project Team Leaders who will be managing projects
  • Clinical, Regulatory, Research, and Department (R&D) Staff who will design clinical trial programs
  • Physician investigators
  • Clinical Research Coordinators (CRCs) and Clinical Research Associates (CRAs), Data Managers or others working in biomedical product development and/or interested in transitioning into clinical trials field
  • Grant Administrators
  • Regulatory Affairs
  • Quality Control(QC), Quality Assurance Specialists

Why Should Attend

In this session, we will review the main principles, practices, and methodologies for implementing continuous quality improvement and risk-based management of clinical trials.

  • $200.00



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