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Goal-Setting Best Practices
The first step to achieving your goals is setting the right goals for you. This workshop is about understanding the common pitfalls of goal setting so that you can set better goals, and thus create more success. In this session, we will explore the reasons why so many people fall short of their goals and discuss best practices for goal-setting. Areas Covered Goal-setting traps to avoidHow to set the right g..
Gossip, Bullying, and Destructive Behaviour: How to Neutralize A Negative Workplace Environment
Bad attitudes, jealousy and disruptive behavior will sabotage hospital morale, lower self-esteem and reducing teamwork and productivity. When toxic behavior infects a organization at any level, managers may be tempted to ignore it or give in, the wrong thing to do, but tolerating it is not a solution!This session will show you how to neutralize gossip and put a system in place to ensure it does not re-occur..
Harassment, Bullying, Gossip, Confrontational and Disruptive Behaviour: A Manager’s Guide on How to Detox and Neutralize a Negative Workplace
Bad attitudes, jealousy and disruptive behaviour will sabotage hospital morale, lower self-esteem and reducing teamwork and productivity – and could even lead to being featured in the media for all the wrong reasons. You can’t afford to let toxic behaviour infect a department. While managers may be tempted to ignore it or give in, the wrong thing to do, and tolerating it by anyone is not to be considered. T..
Harassment, Bullying, Gossip, Confrontational and Disruptive Behaviour: A Manager’s Guide on How to Detox and Neutralize a Negative Workplace
Bad attitudes, jealousy, and disruptive behaviour will sabotage hospital morale, lower self-esteem, and reduce teamwork and productivity and could even lead to being featured in the media for all the wrong reasons. You can’t afford to let toxic behaviour infect a department. While managers may be tempted to ignore it or give in, the wrong thing to do, and tolerating it by anyone is not to be considered. Thi..
Hard PM Conversations – How to Strategically Manage Conflicts
Conflict happens. It is inevitable. It is going to happen whenever you have diverse people with different backgrounds, expectations, or views. If ignored or handled badly, conflict can devastate a client relationship or project team. If handled early and effectively, relationships and workplace culture will be enriched. This makes conflict management critical it takes skill to effectively avoid arguments, c..
Hazard Communication
It is necessary to ensure that the hazards of all chemicals produced or imported are transmitted to employers and employees. The transmittal of information is to be accomplished by means of comprehensive hazard communication programs, which are to include container labeling and other forms of warning, safety data sheets, and employee training. This occupational safety and health standard is intended to addr..
How Strategic Recognition Can Save Your Culture
Research shows that recognition boosts engagement and strengthens the connections needed to build and maintain a high-performing, inclusive workplace. Strategic recognition occurs when recognition is fully embedded in how leaders and teams live, model, and “do” recognition every day on the job. Creating an environment where employees feel valued and appreciated goes beyond simple “one and done" recognition ..
How to be a Strategic Leader in 2023 : Planning and Decision Making in Today’s Environment
It's easy to become a victim of the "To-Do" list, crisis management, and reacting to the latest fire. Unfortunately, that approach seldom leads to sustainable success. Focus on driving your daily action through the power of your vision and mission, plan strategically, and focus on results to get the progress your organization demands. Plan for Success strategicallyTurn vision and mission into reality Engage..
How To Become An Emotional Intelligent Business Leader-What Are The Skills Needed
Emotional intelligence is a general set of skills that can be applied to anyone and any environment. It has been shown that Emotional Intelligence or EI, can be even more critical than the power of the cognitive brain usually measured with IQ. Emotional Intelligence refers to your ability to recognize and manage your own emotions, recognize and respond to the emotions of others, and build effective relation..
How to Build Emotional Intelligence and Become a Better Leader
Psychologist Daniel Goleman defines emotional intelligence as, “Our capacity to be aware of, to control, and to express emotions”. Emotional intelligence is important in the workplace as it helps build trust, improve communication, increase accountability, and resolve conflicts. Under Daniel Goleman’s model of emotional intelligence, there are four domains: self-awareness, self-management, social awareness,..
How to Create Psychological Safety to Boost Team Effectiveness – A Practical Approach
In today's rapidly evolving workplace landscape, success hinges not only on the skills and competencies of individual team members but also on the collective effectiveness of the team as a whole. Central to this effectiveness is the concept of psychological safety – a dynamic that profoundly influences team cohesion, communication, and innovation. Join us for an in-depth exploration of "How to Create Psycho..
How to Deal With Difficult People
Are you or your colleagues plagued with different types of resistant, challenging, uncooperative, unpredictable difficult people? Would you like better understanding and solutions for their or your difficult people problems? This session will introduce you to new aspects of dealing with difficult people that you or they may not have seen before. It will energize new strategies and tactics for dealing with t..
How to Exit Fight and Flight Mode
Have you ever been in a situation where a client started shouting at the staff? It could have been at a restaurant, at a car dealership or even at a doctor's office. When people "lose' it in the real world, we label them as unprofessional.We are less willing to do business with them, work for them, or invest in their business. When your buttons get pushed for too long, it might trigger you to start fighting..
How to Focus Your Sales Message From the Buyers Perspective
Two of the biggest complaints buyers have about sellers: You don’t understand my business and You don’t listen. By just shifting your perspective ever-so-slightly to think more from your buyers’ shoes can make a powerful impact. When you adopt the mindset that you are there as an “inside” consultant to help your prospect, your new sales funnel will bear higher conversion rates that result in more closed-won..
How to Make Difficult Conversations or Crucial Conversations Easier
This session will go over the dynamics of dealing with difficult or crucial conversations, how to prepare for them, what to do when they arise, what to say and how to redirect reactions when they occur. Areas Covered Stages of a difficult/crucial conversationHow to prepare for itWhat to do if someone isn’t responsive How to handle difficult behavior in a crucial conversationWhat to say when you don’t know w..