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Dealing with Workplace Negativity
Workplace negativity affects more people and organizations today than ever. Managers and team members alike report being more stressed as they are being asked to do more with less. Learn to create a positive, more productive workplace by developing practical strategies to relieve stress. As a manager or executive, learn to align with company values designed to help employees perform at their best. Acknowled..
Delegating: A Powerful Tool to Develop Others
Embark on a transformative leadership journey with Robert S. Grossman, Founder of Black Diamond Leadership, as he leads our highly anticipated webinar, "Delegating for Growth." With over 25 years of experience and a track record of coaching 500 leaders globally, Robert brings a wealth of expertise to guide you toward becoming a master delegator and achieving unparalleled success.In this dynamic webinar, you..
Documenting Employee Problems: Effective and Defensible Documentation
You’ve heard the statement, “If it’s not written down, it didn’t happen.” The human resources mantra to managers and supervisors is to "document, document, document," because disciplinary actions can often give rise to claims of discrimination, leading to high costs of litigation. But do your managers and supervisor know how, when, and what to document? Although it may seem like a headache to write a report..
Don’t Shoot the Messenger – How to Deliver Bad News to your Clients and Teams
Project managers and business analysts deliver “bad news” to our clients and teams almost daily from scope creep to budget issues to scheduling problems. If these conversations go badly, they can ruin a client relationship, project, and team culture. If handled carefully and effectively, your relationships will be enriched. This makes message management critical it takes skill to effectively avoid arguments..
Effective Engagement in Times of Change and Uncertainty: Leadership Communication Skills and Strategies
We live in a wired, 24/7 world that's often cycling between "do more with less" or "lean-and-MEAN" reorganizing and ever faster upgrading while demanding higher levels of transparency and accountability. And these days, especially, it can feel like we are spinning scarily out of control. Hey, today it’s less a matter of “downsizing” or “rightsizing” than it is of sheer “fright sizing!” Not surprisingly, man..
Effectively Handle Toxic People For Better Productivity and Less Drama
Stress, uncertainty, and crisis impact how we communicate and how we interact with our colleagues and customers. During the beginning of COVID-19, we saw a focus on patience, support, and collaboration. Now, we are seeing that patience is waning. Expectations are higher. And negativity is on the rise. How do you ensure that this negativity is not toxic and contagious within your team?Through COVID-19 we are..
Emotional Intelligence: The Missing Component in Leadership Success
Emotional Intelligence has several components and by balancing these components, you can be not only more successful as a leader, but you can be more successful at handling stress and crafting a satisfying life. From the leadership viewpoint, emotional intelligence gives you the ability to relate to employees and colleagues, create rapport with them, and influence their behaviors. You start with the compone..
Essential Management Skills - What You Need To Get The Important Work Done
New supervisors will be ready to hit the ground running with the skills learned in this Webinar. Be ready to take on any challenge, be your best and put what you’ve learned into practice immediately.You will learn the skills you need to plan, prioritize and execute effectively each and every day. Putting into practice both the “hard stuff” and “soft stuff” will help you meet new challenges with increased co..
Everyone Communicate but Few Connect – Discover Your Disconnect
We all communicate every day, but are we really “connecting” with those we work and live with? Connecting can make or break relationships. When we relate well to others, even those that are different than we are, it increases our influence with them.Talent and experience are not enough. The ability to communicate effectively is key to any accomplishment, whether in the workplace or at home. It does not come..
Excel - Power Pivot – Pivot Tables For 21st Century Data Analysis
Power Pivot removes many of the limitations and frustrations that users find with creating Pivot Tables in Excel. For example, using Power Pivot you can.Create Pivot Tables from multiple lists/tables without the need to combine them into a single list first (goodbye LOOKUP and all the issues that it brings)Create Pivot Tables from large datasets without worrying about file size, performance, or needing more..
Fail Forward
Life is a series of actions, in some we succeed and in some we fail. There is no guarantee of the result in any of the actions that we take. We act today in hope that its result will give us a better future. But sometimes, that is not the case. It doesn't mean that we stop aspiring for a better future! Failure was not our destination and we should never allow it to become one.We were all born as very resour..
Five Steps to Becoming Comfortable in Emotionally Charged Moments
This webinar delves into how and why the brain and central nervous system respond in emotionally charged moments. According to the CDC, 85% of your thought and behavior patterns were in place by the time you were seven years old. Think about that for a moment. This webinar is intended to build understanding of the natural reactions and responses that are driven by the oldest part of your brain. As you learn..
Fundamentals of Form W-2 Processing and Preparation
Form W-2 is the baseline payroll tax forms that as payroll professions we are constantly dealing with. Everyday changes are occurring that effect how we handle these forms. It is critical to stay on top of current rules and regulations regarding these critical forms.Areas Covered Employer notification requirements and important deadlines Form W-2Lock in letters from the IRS and how to handleCurrent changes ..
Getting Important Business Results - When You’re Not in Charge
Can’t get your voice heard? When you’re working on cross-functional or other teams discover how you can get commitment and achieve your best results. This session will assist you in putting together a constructive and effective team and figuring out the best way to improve communication establish inspiring goals and great working relationships to avoid challenges in getting things done. Through a series of ..
Getting Out Of Your Head
Experts estimate that the mind thinks around 35,000 thoughts a day. That’s an average of 1,000-1,500 thoughts per hour and many of these are based on our expectations and our need for a particular outcome. Now if this sounds pretty challenging to get this number of thoughts out of your head, think of the effect if a good proportion are unhelpful thoughts coming from negative emotions. Negative and unhelpful..