Live Webinar
Time Management Mastery
It seems as if everyone is running 75 miles per hour today. Even if they are working from home! Most management level employees aren’t constricted to working 40 hours per week and often find themselves working 60 hours or more. This can only lead to burn out and resentment.Don Phin has studied about time management for more than 20 years. Don has read more than a dozen books on time management, read about t..
Time To Update Your Employment Policies: Tips and Traps
Employment policies are important documents in any organization. Procedures that are effectively designed and written help both managers and employees increase efficiency and productivity, reduce mistakes and frustration, and save time and money by providing clear guidelines that are easy to find and follow. The policy manual should be reviewed and modified constantly as the workplace and its laws and pract..
Tips For Effective Conflict Management
As part of dealing with others, you need to convince them with your ideas, while at the same time understand their concern and point of view. As a result, managing conflicts efficiently is a skill everyone must have. Each of us has a preferred style for resolving conflicts influenced by our personality and experiences dealing with situations in the past. However not all conflicts situations are the sa..
Understanding the Psychology of Graphology: What does an Applicant’s or Employee’s Handwriting Say about their Work?
This program will cover the basics of graphology: how to read between the lines and assess employee's personalities based on their writing. We will cover specific traits, good and bad, found in employees hand writing, including, for example, employees as:Rule followers or rule breakersTime wasters or conscientious workersLong or short-day workersMore honest or dishonestLikely to exhibit fraudulent tendencie..
HR Legislation 101 for Frontline Managers and Supervisors
Would your managers and supervisors recognize an HR compliance issue if they happened upon one?Many managers and supervisors are aware that sexual harassment is illegal, that the ADA stands for the Americans with Disabilities Act,andthey might possessgeneral knowledge of the I-9 process, butthey often don't have enough depth or breadth to their knowledge to know how to prevent problems from happening or pro..
Conducting Effective, Legally-Compliant Investigations of Harassment and Bullying Allegations
Your employees have the right to a safe, non-threatening work environment. Their productivity and morale can be seriously affected not only by instances of workplace bullying and harassment, but also by their leaders’ response to these problems. Therefore, it is imperative that organizations have strategies in place in order for managers and supervisors to recognize the signs of toxic and/or illegal behavio..
PCI Compliance and Why it is Important – What your Company Needs to Do to Get There
PCI compliance impacts every company in the US and if they do not have their employees educated in this area, the outcome could be disastrous. People need to understand what PCI means, the training that companies need to have and if there are issues such as: ransom threats, fishing issues, and the number one issue, untrained employees.There are certain levels of PCI compliance that a company will fall under..
Behavioral Issues, Conflict and Incivility in the Workplace: A New Era in 2023
Behavioral issues and conflict in the workplace are inevitable. Whenever you have diverse groups of people working together on a daily basis, conflict will arise. Each employee brings to the workplace a unique set of attitudes, ideals and beliefs that may differ from that of their coworkers. In addition to behavioral issues and conflict, the issue of workplace incivility and the negative impact it has..
Preventing Sexual Orientation and Transgender ID Discrimination in Your Workplace
For most of us, work is stressful in and of itself.Imagine carrying the added emotional weight of having to deny or suppress one of the most fundamental aspects of who you are: your gender identity and sexual orientation because either one does not conform with society’s norms regarding gender expression.A historic Supreme Court ruling in 2020 outlawed workplace discrimination based on sexual orientat..
Wage and Hour Laws: Ensuring Compliance with the Fair LaborStandards Act and Anticipated Changes in 2023
The Fair Labor Standards Act (FLSA), commonly referred to as the Wage and Hour Act, was passed in 1938 and since then has been amended many times. The major provisions of the FLSA are concerned with minimum wage rates and overtime payments, child labor, and equal rights. The US Department of Labor, Wage and Hour Division, oversees federal labor laws. Additionally, State DOLs administer state labor laws. Fai..
Communicating in Challenging Situations
What do you think of when you think of – communication? How adept are you at communicating with others? Do you ever wish you could say “No” and not feel guilty? Do you and your spouse seem to be speaking in two different languages? And, how about that boss of yours – always disrespectful and rude – how do you deal with that? Communication skills are important in working and liv..