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7 Habits of Great Leaders
Leadership is a noble profession. It all starts by mastering the leadership of self. Then you have the right to start to deliberately influence and lead others. The most effective way to lead is to set the example. You and I have deeply developed habits of behavior. First, we must discover why and how we currently handle the critical behaviors of great leadership. What is our unconscious state of mind when ..
Accountability in the Workplace
Accountability for our actions seems to be in short supply these days. From large corporations, to governments, to workplace teams, we have lost our need to be accountable...to almost anyone. Lack of accountability has become very costly. This webinar is designed to provide hands on, practical strategies and skills for successfully holding others accountable at work.Research unfortunately indicates that we ..
Added Value Negotiating: Building Balanced Deals
As a training topic, negotiation skills often create anxiety for the participants. If they have experienced a typical “I Win-You Lose” negotiation seminar, then those feelings are usually based on not wanting to have to do battle with a fellow participant just to learn or improve negotiation skills.The five-step Added Value Negotiating (AVN) method presented in this webinar is about the mutual search for va..
Basic Workers Compensation Claim Management Investigation and Reporting ‘Best Practices’
Workers Compensation insurance basically is set up to pay for an injured worker's medical treatment and lost wages. This sounds relatively simple, but the details can quickly become overwhelming to a person unfamiliar or new to the process. Unless you are prepared and know what to expect. The key players are identified in our discussion. Key activities and steps to have in place BEFORE a claim occurs are al..
Best Practices for NEW Managers
Unfortunately, being good at your job doesn’t guarantee that you will be a good leader or manager. Yes, you were good enough to get promoted but being a manager has challenges you never dealt with when you were an employee. The transition to management isn’t just a promotion and a pay raise—it’s a shift into a new type of role that requires new skill sets and you are bound to trip up along the way when you ..
Building an Accountable Organization
This session is designed to help you understand how to build an organization of accountability that stays focused on results within a team environment. Upon completion of this course, you will be able to understand how accountability benefits your organization and know how to build a culture of team members who hold each other accountable. You will also be able to understand how to build in results focused ..
Building Your Winning Team
First, we will discuss what sets a team apart from other forms of getting things done. Teams do certain things extremely well but they are not suited for all tasks. How to tell the difference and decide whether or not to use a team approach will be explored.Once you decide to build a team, how do you do it? The planning, criteria, and process of forming a team will be explained. Clearly defined goals, stand..
Business Writing for Results
Communicating through email is fast and convenient and there are rules and etiquette that should need to be followed otherwise it may give a bad impression about the sender to the recipient. After completing this course, you will have learned: how to manage emails, the principles or 'rules of thumb' to ensure professional, clear & effective emails.The way you write and respond to emails and other docume..
Claim Your True Power: How to Overcome Impostor Syndrome
Sonia Satra's Claim Your True Power: How to Overcome Impostor Syndrome is a high-content presentation that guides participants through a simple process to help them step into their most authentic, successful, and confident selves. With her signature blend of wit, warmth, and science, Sonia tells her story about overcoming impostor syndrome to land starring roles on Guiding Light and One Life to Live, and sh..
Conflict Resolution for Managers
It is vital for managers to have effective tools to prevent and resolve conflict whether it is conflict among team members or conflict with clients and customers. This course will provide you with simple effective techniques that you can apply to reduce conflict including a 3 step formula to diffuse difficult situations immediately. Managing conflict effectively allows companies to increase productivity, fa..
Conflict Resolution: Win-Win Strategies for Managers and Employees 2020
Since it is impossible to completely avoid conflict, the potential for issues is usually higher in complex social systems where the players compete for resources, like the organization. This becomes particularly critical in ethnically diverse and multicultural work environments, in which not only “regular” work disagreements may occur but in which also different languages, worldviews, lifestyles and ultimat..
Confrontation Skills
Control, Confidence & Composure in the most highly charged situations! Learning to confront someone can be done easily and quickly! No more panic, no more holding back from saying what you want to say. Learn professional confrontation skills that will allow you to maintain control, confidence, and composure! If you are like most people when a situation requires you to say something, you either lash ou..
Confrontational Conversations: Ouch! Aggression! And Compsure!
Control, Confidence & Composure in the most highly charged situations! Learning to confront someone can be done easily and quickly! No more panic, no more holding back from saying what you want to say. Learn professional confrontation skills that will allow you to maintain control, confidence, and composure!If you are like most people when a situation requires you to say something, you either lash out i..
COVID-19 and Contracts
COVID-19 is disrupting supply chains around the world and causing sharp drops in demand. Business is trying to decide whether and how to terminate or cancel contracts, and if they can avoid liability for breach.We will discuss how to handle contract cancellations because of the impacts of the coronavirus pandemic. We will focus on a little know contract clause called “force majeure” and look at how the clau..
COVID-19: Human Resources Risk Management in a Pandemic
COVID-19 is not your typical Human Resources Force Majeure! Human Resources Managers are faced with unique risks related to local, State, and Federal, and international regulations and requirements. HR cannot afford to fail to analyze and plan to mitigate risks systematically. Even more problematic is dealing with unexpected risks such as the coronavirus. Learn to create mitigation plans for anticipated ris..