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Negotiation Basics for Managers
In order to get things done the modern-day manager must know how to negotiate well. During the webinar, participants will learn how to plan for important negotiations. Managers will learn how to identify their conflict styles and those of others. The two main forms of negotiation will be explored: distributive and integrative negotiation. Interests and positions in negotiation will be examined. A number of ..

New California Employment Laws for 2018
2018 brought California a variety of updated employment laws. This is a primer to the new California employment law and an update to changes to the existing laws for 2018. Among the various topics will be updates to the Fair Pay Act and a brief summary of new rules regarding background checks, and wage and hour laws. There will also be a brief discussion of the federal immigration laws as they are being app..

New Managers - What To Do; First, Second and Third
A person’s first promotion into a management position is usually both the most exciting and terrifying role of their career. Overnight everything changes and while exciting, there are many new expectations and responsibilities.Knowing what to do in today’s increasingly complicated employee situations can be difficult for even seasoned managers, and certainly so for a new manager who has never had training. ..

NFPA 70E Electrical Safety in the Workplace
This course will address the management of an electrical safety program. The effectiveness of a program starts with the highest level of management setting the tone and allotting resources. Funds are allotted for training and for Personal Protective Equipment. The program must determine what work can be performed by in-house personnel and which must be done by Journeyman electricians. The program must also ..

Office 365 Demystified: Groups, Teams & SharePoint
Often the user community has moved from a well-understood structure of network shared drives and email attachments to, what must seem like, the wild west. In this program, we will pull back the covers on the structures used to organize people and share information in an Office 365 world. You’ll get a look at Teams App, Outlook, SharePoint, and how these work together to create a collaboration platform for y..

Office Gossip Solutions for Instant Impact and Results
How an organization deals with gossip can be mean the difference between growing and thriving or disintegrating from within. Office gossip is a fact of life; what you do with it is up to you. Come to this workshop and find out the answers to your questions, as well as exactly what you need to do to stop gossip in its tracks in your workplace. Stop Gossip in its Tracks before it ruins your reputation, your o..

On The Alert: Crafting An Effective Incident Response Plan (IRP)
There are a variety of potential IT service threats that can convert to intentional or unintentional incidents requiring adequate IT service support. If restoring service normalcy as swiftly as possible and minimizing adverse impacts on entity operations are the primary incident management process goals, then IT support personnel achievement of expected performance levels ensures maintaining the highest pos..

Onboarding a Multi Generation Workforce
Onboarding is a topic often talked about but never done the right way. Many confuse Onboarding with New Hire Orientation. Although New Hire orientation is necessary, Onboarding is an important ingredient in retaining employees.Many organization that utilizes Onboarding still find it very difficult to retain employees. In this session, participants will learn how important it is to engage multi-generations i..

Onboarding Best Practices for Millennials and all Employees
Reducing turnover and fast-tracking new employees to productivity is a key business imperative. The reality is that about 30% of employees don’t make it past their first year and it’s expensive. Good recruitment and hiring can be quickly undone by disorganized poorly executed new employee orientation. And as millennials become a driving force in the workplace, they represent special opportunities and ch..

Onboarding is Not Orientation, Improving the Employee Experience
In this webinar, we will learn the reasons onboarding is important today. We will learn that the terms orientation and onboarding are not interchangeable. We will learn that orientation is in reality just one step in the onboarding process. We will learn that the onboarding process begins before the hire is made.Areas CoveredThe points covered in this webinar include:The cost of turnoverThe steps involved..

Onboarding New Hires: How to Get Them Quickly Up To Speed, Engaged and Productive
You’ve made your decision about whom to hire. You’ve gotten them excited about their new job. You’re excited about what they can bring to your team. Now what? If you’re like most good organizations, you’re doing something more. The Aberdeen Group reported that 70 percent of all organizations currently deploy some sort of onboarding program with leaders entering new roles. While this is a good thing, there i..

OSHA Focus Four / Fatal Four : Hazard Recognition & Avoidance – Falls; Electrocution; Struck By; Caught In or Between
These are the top four categories of loss on construction & industrial job sites. They constitute a growing number of preventable incidents, with clearly defined protective measures. Statistically, they represent nearly 24% of occupational losses annually. OSHA will likely target their presence and the effectiveness of controls in the inspection and investigation cycles.The Focus Four are categories o..

OSHA Materials Handling – The Safe Way
Many organizations have to handle and move heavy or bulky materials. Depending on their size and weight, the means available to handle them varies. Handling such materials involves risk of injury to workers. For that reason, OSHA regulates the way materials are handled in the workplace.Become familiar with safety regulations on powered industrial trucksUse OSHA standards to improve working conditionsIdentif..

Overview of the Tax Cuts and Jobs Act
In 2017, Congress passed the Tax Cuts and Jobs Act. This is the greatest tax law change since the 1980s when Congress added the passive loss rules. With it being such a large tax bill, there are many changes between the old law, new law, and future law (as many of the changes do eventually expire).This course will cover all of the major changes in the tax law. For individuals, we will look at the impact of ..

Painless Business Writing: Better Communications on Screen and On Paper
This webinar is designed as a skill-building refresher for all employees who have to write as part of their jobs. While business writing has changed from print to screen, there is more to crafting good messages than just emails. People judge your potential career success on the words you say aloud and on paper.This session teaches tools that are fast and effective, to help you write with more power, clarity..