Selecting the right Negotiations team, Understand the Union Team.Preparation to Negotiate, Learn How to Listen, Understand the Tactics & Techniques of Negotiation, Learn the Do's & Don'ts of Negotiation.Find out What The Union's Priorities Are? Practice how to Cost Out The Labor Agreement. Develop Time Tested Strategies Negotiations. Utilize Effective Clausing, Obligations of the Offer Counteroffer ..
Difficult people--they are everywhere. Perhaps it’s a co-worker, a subordinate, a customer, your boss, or even a neighbor. Regardless of their role in life, these chronically frustrating folks waste your time, cost you money and make your life miserable. You may wish they would just go away.The reality is that Difficult People are here to stay. In this upbeat, informative seminar, you’ll learn how to deal w..
According to the US Dept of Labor, the new Exempt/Non-Exempt worker rules will result in the following:Workers directly affected. 4.2 million salaried workers will be affected by this rule based on their salaries. These workers are currently ineligible for overtime. The Department estimates that most of them (4.1 million) will become eligible for overtime when they work more than 40 hours (i.e., they will b..
This webinar will cover confidentiality and the role the Human Resources plays in helping the company maintain necessary confidentiality. Confidentiality is not just a matter of “keeping secrets.” The Human Resources department plays a pivotal role in helping maintain confidential information for the company. As a result, the HR person must be aware of the requirements of federal and state laws and practice..
Even a detailed and well-written standard operating procedure for a method cannot ensure that 2 laboratories running on aliquots of the same will get statistically equivalent results. Using different instrumentation, standards, reagents, solvents, and other chemicals, data systems, sample storage, and handling procedures, and other variable are common and can lead to different results. Making each operation..
The healthcare environment creates a major challenge in the prevention and intervention of violence. The rate of injuries and illness from violence in the healthcare industry is more than three times greater than violence in all private industry. Healthcare organizations include hospitals, outpatient clinics, medical office clinics, home health care, home-based hospice, paramedic, and emergency medical serv..
Anticipating the pressure and finding ways to redirect it in more meaningful directions so you can maintain control of your work is important. While interruptions at the workplace are inevitable, it doesn’t mean that they cannot be minimized or reduced. How you deal with interruptions and what your strategies for handling them matters. Learn to effectively handle interruptions so you can refocus quicker and..
Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be controlled reducing the likelihood of these occurrence..
Communication is a two-way process to exchange ideas. We communicate in order to elicit some type of response. Some examples of a response could be more knowledge, a specific action, or some type of emotion.Understanding the D.I.S.C. profile will help understand the four different personality type and how they like to receive information. Do you have a clear understanding of how to communicate with others? ..
This session will go over how to construct a balanced scorecard. We will cover how to survey the key deliverables for success, how to measure them, how to set standards, and how to assign values to each. The balanced scorecard is not new. However, not enough companies are using it.We will discuss using the balanced scorecard as a basis for a manager and executive bonus system. We will use an actual example ..
HR professionals leading many of the best-managed HR departments across the U.S. rely heavily on HR Metrics to guide and improve their departments' performance. They recognize that metrics offer significant benefits to both their departments and organizations.Human Resource Departments have traditionally been concerned with the processing of transactions and administrative functions – often with littl..
Standard operating procedures and work instructions can be an effective tool in the control and standardization of operations, the conduct of training, the meeting of all regulatory requirements, and as user support tools to guide individual performance and to manage the execution of that performance. The key is in knowing how to apply the proper techniques to their creation.Standard Operating Procedures an..