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Win With Assertiveness, Not Aggressiveness
The proper amount of assertiveness can earn you respect, decrease confrontation, and increase your effectiveness in conversations. The definition of assertiveness is communicating your needs, wants, and opinions to others in a direct and tactful way, then listening to and being receptive to their needs and opinions. Being assertive is not being confrontational or aggressive. In this webinar, you will gain a..
Mental Health Matters: Creating A Supportive Work Environment
Join us for an insightful webinar titled 'Mental Health Matters: Creating A Supportive Work Environment'. This impactful session aims to shed light on the crucial aspect of mental health in the workplace and provides practical steps towards fostering a supportive, empathetic, and resilient work culture.In today's fast-paced corporate world, mental health often takes a backseat, leading to decreased producti..
Auditing ISO 22301 - Security and Resilience and Business Continuity Management Systems
ISO 22301 is a standard developed by the International Organization for Standardization to provide guidance for organizations in establishing, implementing, and maintaining an effective Business Continuity Management System (BCMS). The standard helps organizations to identify potential threats and risks to their business operations and to develop strategies to mitigate them. ISO 22301 comprises of four main..
Ignite the Best – Empower the Rest - Make Training Stick
What drives you? What is the one thing that is your purpose in life? The answer to this will get and keep you focused on being the best you can be. Your attitude, and behavior, impact everything you do, what you say, how you say it, and how it influences everyone you connect with. See just how important the soft skills of recognition, appreciation, and an ability to set high expectations are in getting empl..
7 Best Practices To Improve Employee Listening Efforts and Build Trust
Deep dive into the foundational elements of creating a transparent and communicative workplace culture. It emphasizes the importance of active listening as a tool for leaders and managers to better understand their teams, address concerns effectively, and foster a sense of belonging and trust among employees. The session will explore practical methods to enhance listening skills, the impact of trust on team..
Selecting Vendors and RFP Drafting
Request for Proposal (RFP) process can use additional guidance in creating a qualified vendor pool and to create and score an RFP. This program will cover creating a vendor data base and creating a qualified vendor pool for an RFP. In addition the program will cover ways to get better qualified vendors using an RFI and vendor responsibility review processes. Samples of RFP terms, technical scoring and cost ..
Stopping Anxiety by Making Good Decisions
High levels of unhealthy anxiety can really interfere with your life. It can make it difficult for you to handle your job or school responsibilities, do daily tasks, concentrate, and establish and maintain personal relationships. It might even make it difficult for you to leave your home or get out of bed.Anxiety may show itself with intrusive thoughts or concerns and through images you see, big, small, dar..
Cultivating Organizational Resilience: Strategies For Thriving In Turbulent Times
In an era defined by rapid technological advancements, global interconnectedness, and unprecedented market volatility, organizations face a myriad of challenges that can disrupt operations, jeopardize profitability, and threaten long-term viability. Economic downturns, geopolitical instability, technological disruptions, and global pandemics are just a few examples of the uncertainties that organizations mu..
Keys to Captivating an Audience: Informing and Inspiring through Conflict and Compassion, Courage and Creativity
In a TNT – Time-Numbers-Technology – Driven and Distracted World, getting and holding people's attention is critical. Capturing your audience is necessary, but still not sufficient. As noted by a Diversity Consultant and the Program Coordinator for the Human Resources of Palm Beach County, FL (the local SHRM affiliate: (The Stress Doc ™) has a way of captivating the audience and making them want to hear mor..
Train the Trainer Skills
Being a good trainer requires more than a deep knowledge of your subject matter. Effective trainers are confident communicators who understand and respect the needs of their audience. This course will introduce you to the special challenges of working with adult learners and equip you to create and maintain a positive learning environment. You will also learn best practices and get insider tips for planning..
Is This Real? 5 Steps for Discerning Perception from Reality
The flood of information which is a huge every day part of our current social climate, makes it even more important than ever to develop skills for discerning what is real and what is your personal perception. At the advent of the internet, you were promised the whole world delivered to your fingertips. Instead, you are being served up algorithms which severely limit your world view. Are you sure your view ..
Creating A Culture Of Trust: Understanding Others Before Being Understood
Trust is at the very core of sound business relationships. Intrinsic to trust is the expectation that all will act in a way that is mutually beneficial, meaning that trust is a critical component of effective leadership. Trust breeds stronger working relationships and a healthier organizational culture.Areas CoveredCreating a culture of trust: Where does it start?Extending your trust to othersBeing an appro..
Managing Toxic and Other Employees Who Have Attitude Issues
Clever toxic employees:Utilize their technical expertise to intimidate and manipulateKnow who to flatter and who they can abuseTurn their toxicity on and off depending on the impression they want to make Unfortunately, organizations can work against themselves and even promote toxicity by:Restructuring his/her job to accommodate a toxic employeeTolerating toxic employees who have valued expertiseNot asserti..
Performance Measurement – The Strategic Gauge For Accountability
In today’s aggressive and competitive world, we need to know how we shape up. Do You Know? Some companies intuitively know what’s happening. However, that intuitiveness is quickly lost in the hectic pace of keeping up with business demands.What are your expectations of performance – externally and internally?Best judgment doesn’t fit the need in today’s marketplace. This program focuses on multiple aspects ..
Transitioning from Team Member to Manager
Congratulations on your promotion to the role of manager! This is a significant milestone in your career journey, and it reflects both your hard work and the trust that your organization has placed in you. Transitioning from a team member to a manager is a transformative experience that comes with its unique set of challenges and opportunities. In this webinar, we will explore the complexities of this trans..