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CBP Marking Requirements: Ignore or Forget at Your Peril
Each article produced abroad (that is, made in a foreign country) and imported into the United States ( the “United States” includes all territories and possessions of the United States except the Virgin Islands, American Samoa, Wake Island, Midway Islands, Kingman Reef, Johnston Island, and the island of Guam). Each article must be marked with the English language name of the country of origin was made (th..
Change Management that Works
How will you be prepared for the change guaranteed to come your way? Successful companies and people learn how to adapt to changing circumstances. They don’t just react to change, they drive it!Most people don’t like change and can either purposefully or subconsciously resist it. The result is lowered productivity, turnover, and way too much unnecessary drama.In this fast-moving presentation, Don will help ..
Coaching at Work- Improving Employee Engagement and Performance
In this fast-moving presentation, HR, engagement, and coaching expert, Don Phin, will share with you strategies and tools to help you and your managers step up their engagement and performance management games by learning how to coach their direct reports. Coaching helps for a myriad of reasons. The best managers and employees want to improve their ability to engage everyone from board members to the rank a..
Coaching Works
This session will give managers the necessary skills to better coach each other as well as help employees’ problem solve, and assist them in gaining new perspectives on how to better meet those challengesLearning Objectives Understand how you can coach others and yourselfImplement the 6 steps involved in coachingLook at the impact of language on your daily interactionsDissect what it means to speak, listen ..
Collections Law
The Fair Debt Collections Practices Act was enacted to protect consumers against overly-aggressive debt collectors. While it does not apply to debts owed by one business to another, the due diligence you must follow is applicable no matter who owes you money.Background of the “debt collection” industryThe Fair Debt Collection Practices Act (FDCPA)Consumer Debt Collection - Do’s and Don’tsBankruptcy -..
Communicating in Challenging Situations
What do you think of when you think of – communication? How adept are you at communicating with others? Do you ever wish you could say “No” and not feel guilty? Do you and your spouse seem to be speaking in two different languages? And, how about that boss of yours – always disrespectful and rude – how do you deal with that? Communication skills are important in working and living together effectively..
Communication Skills For Success - In Business and In Life
Communication is the master skill to success!Become a great communicator!Communication is the master skill to success, yet virtually no one has been trained in this area – Amazing! Communication is literally what we do all day long and people have very little skill in this area But you can master it! This training will give you a huge advantage in life that very few people will ever have. If you want to acc..
Communication, Bias and Team Conflict During Crisis
Interpersonal communication skills are essential workplace skills. Communication - how what, and when can be a significant hurdle to convey during stressful times, and even more critical during chaos, crisis, and uncertainty. How do you ensure that you are delivering your key messages in a way that can be heard and understood by your team as you move forward through these uncertain times?Interpersonal commu..
Compliance and the Role of the RN and Social Work Case Manager in the Acute Care Setting
This program will review the compliance issues that most greatly impact your practice such as the 2-midnight Rule, the NOTICE Act, HINNs, the important message and others. The joint commission is now monitoring these issues when they have deemed status from medicare, so your compliance is critical to a good joint commission survey outcome.This program will help you to identify where you may have compliance ..
Conflict to Cooperation: Your Workplace Resolution Roadmap
In the dynamic world of the workplace, conflicts are inevitable. These conflicts can take two distinct forms: functional and dysfunctional. Functional conflicts are constructive, leading to new ideas, growth, and cooperation. In contrast, dysfunctional conflicts are detrimental, consuming time, energy, and trust, and leaving individuals feeling vulnerable, frustrated, and anxious.Effective conflict manageme..
Conquering the Challenges of First-Time Management
As a first-time manager, you will be responsible for leading a team and ensuring their success. This can be a daunting task, but with the right mindset and skillset, you can excel in this role. Throughout this workshop, we will provide you with the tools and knowledge needed to become an effective leader and build strong relationships with your team members.Some topics which will be covered are The importan..
Cultural Competency in 2023: Making DEI a Reality
This program will assist you in developing a cultural competency plan of action to move your DEI goals forward. We will explore the definition of cultural competency and how to make it a reality. We will explore the policies and practices necessary to make DEI work for your workplace. Areas Covered Definitions of DEI and cultural competencyTrends in cultural competencyHow to OWN cultural competencyDevelopin..
Culture Vs. Strategy: Unpacking the Breakfast Table Analog
In today's dynamic and unpredictable business landscape, the success and sustainability of organizations hinge on their ability to navigate the intricate interplay between culture and strategy. Welcome to our immersive webinar, "Culture vs. Strategy: Unpacking the Breakfast Table Analogy". where we embark on a 90-minute journey of deep dive into the core of organizational dynamics, equipping you with the kn..
Currency Transaction Reports (CTRs): How to Deal with Common Issues for Filing
Under the Bank Secrecy Act (BSA), there are reporting obligations for financial institutions doing business in the US. A currency transaction report is one of those obligations. A CTR must be filled out whenever a customer conducts a currency transaction over $10,000. There are some exemptions which we will go over as well. Remember with CTRs, it is a form we file to help prevent money laundering, We are go..
Customer Relationship Management: Mastering Profitable Relationships
Providing better, faster service is what will keep your customers coming back.Quality service will give you the competitive advantage you need to survive in a tough business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your team’s and company..