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Confrontation Skills
Control, Confidence & Composure in the most highly charged situations! Learning to confront someone can be done easily and quickly! No more panic, no more holding back from saying what you want to say. Learn professional confrontation skills that will allow you to maintain control, confidence, and composure! If you are like most people when a situation requires you to say something, you either lash ou..
Confrontational Conversations: Ouch! Aggression! And Compsure!
Control, Confidence & Composure in the most highly charged situations! Learning to confront someone can be done easily and quickly! No more panic, no more holding back from saying what you want to say. Learn professional confrontation skills that will allow you to maintain control, confidence, and composure!If you are like most people when a situation requires you to say something, you either lash out i..
COVID-19 and Contracts
COVID-19 is disrupting supply chains around the world and causing sharp drops in demand. Business is trying to decide whether and how to terminate or cancel contracts, and if they can avoid liability for breach.We will discuss how to handle contract cancellations because of the impacts of the coronavirus pandemic. We will focus on a little know contract clause called “force majeure” and look at how the clau..
COVID-19: Human Resources Risk Management in a Pandemic
COVID-19 is not your typical Human Resources Force Majeure! Human Resources Managers are faced with unique risks related to local, State, and Federal, and international regulations and requirements. HR cannot afford to fail to analyze and plan to mitigate risks systematically. Even more problematic is dealing with unexpected risks such as the coronavirus. Learn to create mitigation plans for anticipated ris..
Creating an Internal Brand that Wins Customers
Many businesses struggle with the idea that employee engagement is tied to the customers' experience and profits. They question if engagement really affects their revenue. The C② TIME Model™ program gives Leaders a framework and tools to create an employee experience program to win the battle for customers; firms need to treat employees as valuable assets, engage them in a higher purpose, optimize their exp..
Creating Highly Effective Teams – Recognizing And Correcting Dysfunction
One of the primary responsibilities of leaders in any industry is to develop and foster the cohesiveness of teamwork. Though simple in concept, it is probably the greatest challenge a leader faces. In order to meet this challenge, we must recognize the causes of team dysfunction and then develop strategies to address the problems. Moreover, leaders need to be able to effectively and impactfully communicate ..
Dealing with Difficult People
According to Deepak Chopra and Kabir Sehgal in a post for CNBC, one way to deal with difficult people is to not take what they say personally. If you do then you both get defensive and the situation escalates.This session shows you how to deal with the event, the situation, not the person. Position yourself as a cooperator, not a competitor, working together, not against each other. Gain some quick tips and..
Developing Trust and Respect In the Workplace, Without Respect Work Environments Breakdown
Respect in the workplace is not just a good idea, but good for a company’s bottom line. Rude and disrespectful behaviors can create a dysfunctional workplace that pits people against each other, halts civil communications and destroys teamwork. Company culture becomes one of resentment and mistrust. When people can’t work together toward a common goal, the entire company suffers. If bad behaviors like these..
Effective Communication Skills: It’s Not What You Say, But How You Say It!
Effective communication is about really listening to others without any blinders on, eliminating the gossip and rumor mill, reducing the causes of turnover by providing timely and appropriate recognition, leading employees through changes by transparency, correcting the poor performers by coaching them and setting the standards in highly adhered to on-boarding and training standards. All we have in common w..
Elements of Effectively Coaching Employees
Coaching is a process of helping another individual realize their inner potential, delivering fulfilment to both the individual and the related organization. Coaching in the workplace typically focuses on an improvement in individual performance against key performance indicators or job expectations but can also focus on career development and employee growth. Unfortunately, coaching is the part of a manage..
Emotional Intelligence for Effective Working Relationships
Emotional Intelligence refers to your ability to recognize and manage your own emotions, recognize and respond to the emotions of others and build effective relationships at work. Developing self-awareness promotes increased productivity and higher job satisfaction. These changes can also lead to improved communication, increased empathy and better interpersonal rapport and relationships.Using practical app..
Employees From Hell: How To Turn Them Around Or Turn Them Out
It has been said that people are your greatest resource – and it’s true. Great organizations are made up of great people. It is also true, however, that:One non-performer can lower the standards of performance for everyoneOne bad actor can affect the morale of those around himOne disruptive character can make life miserable for those who work with her and especially for youWho takes up more of your time..
Enhancement Skills : 3 hours Boot Camp
• The One Minute Manager®: Goal-setting, Recognition and Redirection• Persuasion and Influencing Skills: Cooperation and Collaboration• Time and Task Management: Working SmartWould you like to become an effective manager without spending week after week on job management training?If the answer is YES, you have come to the right place. This Webinar teaches you how to become an even more effective manager in ..
Essential Supervisory Skills : 3 hours Boot Camp
• Making the Transition from Staff Member to Supervisor• Management Skills for New Supervisors• Confronting the Tough Stuff: Managing “Difficult” PeopleNew supervisors will be ready to hit the ground running with the skills learned in this Webinar. Be ready to take on any challenge, be your best and put what you’ve learned into practice immediately.You will learn the skills you need to plan, prioritize and ..
Explore What's New in Ms Office 365’s - Excel 2016/2019
When you have Office365, you automatically get the newest version of Excel. If you are upgrading from Excel 2010 or even an earlier version, then you will see many new changes. The menus have changed, there are new functions, etc. It can be very confusing. This webinar will make the transition seamless and easy. You will see how the menus have changed, the new functions, and the new features.Learning Object..