On-Demand Webinar
Working with Multiple Bosses Successfully
Most people find it challenging enough to work well with even ONE boss. But if you're working with two bosses – or MORE – the challenge may seem nearly insurmountable. Dealing with the workload is tough, but now you've also must manage multiple communications styles, sets of expectations, schedules, projects, and more. This can mean multiple headaches. Even if the "official” designation is 50% of your time ..
Workplace Bullies & Abrasive Leaders: Why They Act That Way and How to Help Them Stop
They overreact, they are controlling, they make threats and humiliate others… they are bullies, abrasive leaders, or workplace meanies. While they may be valuable to your organization given their ability to drive results, they also cost your organization in lowered morale, increased absenteeism, and in retaliation against you, the employer. Learn why abrasive people act this way (hint, it’s not because they..
Workplace Civility: Respectful Habits Lead to Increased Productivity, Decreased Liability
Civility training is a new term for an old concept. It refers to professional business training related to etiquette, diversity awareness, and cultural sensitivity. Research indicates that inclusion policies are actually the keys to diversity management success. As economies, markets, and industries around the world merge together, the need for thoughtful and perceptive employees continues to grow among glo..
Workplace Communication Styles: How to Better Manage and Influence Others
Organizations that underestimate the importance of communication during these times of uncertainty often suffer significant economic and political damage. However, those that understand that effective communication plays an essential role in the successful management of crises will be more successful in implementing the necessary changes that are needed to reduce workplace stress, increase productivity, and..
Write It Right – Well Written Procedures Are Essential For QMS Effectiveness
The webinar will help you to write clear, unambiguous, and flexible SOPs. You will learn techniques for creating easy-to-read and understand SOPs that your employees can consistently follow.Well-written procedures are a critical ingredient in an effective and efficient quality management system. They are an essential part of meeting the regulatory requirement to “establish and maintain” a suitable and effec..
Writing an Effective Credit Memorandum-It’s not What You Say But How You Say It
Credit memoranda serve as the primary means of communication in the banking domain. It covers three functions: providing details on customer relation status, record actions, and thoughts, and recommend or support action. An effective memorandum is not about what you say, but how you say it, for commanding attention.Join industry expert Dev Strischek as he helps you develop your skills in writing an effectiv..
Writing and Enforcing Effective Standard Operating Procedures (SOP)
This course addresses how to write effective SOPs, and work instructions in support of your company's activities.Learning ObjectivesFood and Drug Administration (FDA), the International Organization for Standardization (ISO) requirements for documentationEffective written SOPs and work instructionsMandates for documentation set forth by the regulators, such as the Food and Drug Administration (FDA), the Int..
Writing and Revising SOPs for Increased Operational Efficiency
This webinar will highlight important fundamental knowledge for writing effectively in the context of clear, concise, effective SOPs. This webinar will also help focus on an efficiency mindset that can lead to operational gains without sacrificing quality. This webinar will discuss how to more effectively write and revise standard operating procedures (SOPs) with a focus on increasing operational efficienci..
Writing Effective Standard Operating Procedures and Work Instructions
Standard Operating Procedures and work instructions – the documentation required by regulation – are essential to the effective and compliant running of any regulated business. Unfortunately, many individuals in those businesses miss the valuable opportunities that properly developed Standard Operating Procedures/Work Instructions can provide. Regulated documentation can serve a variety of purposes other th..
Writing Focused, Credible and Authoritative Audit Observations
This webinar will provide the basic principles for writing effective audit observations. The audit observations represent the result of weeks of reviews, analyses, interviews, and discussions. It is used to provide important information to management on the area you reviewed. And, more importantly, it provides details to management on significant issues that need to be addressed. How well you communicate th..
Writing for Audit Professional
This webinar is not a typical writing webinar. We will not be taking old findings, issues, or reports and rewriting them. Instead, we will be sharing with participants the writing disciplines necessary to develop their own style and provide impactful written communications. We will discuss how to be insightful without inciting negative reactions. We will also discuss the value of a “thought document” that c..
Writing SOPs to Enhance Understanding and Compliance
Almost every paragraph of the Quality System Regulation states that manufacturers shall “establish” procedures. This webinar will help you to write complete, clear, unambiguous, and flexible SOPs that accomplish that objective. You will learn techniques for creating concise and easy-to-read SOPs that your employees can understand and will follow. Well-written SOPs result in more consistent process output an..
Writing to Win: How to Write Right
Business writing is best when it is spare and clear, precise, and concise. This session is designed to give practical and useful advice and tips on how to tighten up the language and organize the content into a logical, convincing read. Attendees don’t have to be English majors or literature students. The aim is to improve the readability of your written words.Participants will learn how to:Eliminate puffy ..
Writing Validation Master Plans: Best Practices for Authoring a Compliant Document
This webinar will discuss the major components of Validation Master Plans. It will discuss how the VMP is different from Validation SOPs. Various regulatory requirements for Validation Master Plans will be discussed as well as effective guidelines for authoring a VMP and a team writing approach to authoring a Validation Master Plans will be discussed. Various types and examples of VMPs will be given and dis..
Writing World Class Compliance Documentation
Standard operating procedures and work instructions can be an effective tool in the control and standardization of operations, the conduct of training, the meeting of all regulatory requirements, and as user support tools to guide individual performance and to manage the execution of that performance. The key is in knowing how to apply the proper techniques to their creation.Standard Operating Procedures an..