On-Demand Webinar
Care Coordination: An Important Case Management Role for Managing Cost and Length of Stay
In an era of value-based purchasing, this role is more important than ever in managing metrics such as the Efficiency Measure and Readmission Reduction. It is also critical in a bundled payment environment or accountable care organization. Learn how to incorporate this role into your daily routine using best practice strategies.This program will review the elements that most greatly impact cost and length o..
Case Management: Find and Fix Your 2019 Compliance Gaps
As case managers, we must be aware of the myriad of compliance issues that we must adhere to in our daily practice. Never has this been more important to our work as case managers than it is now. Our ability to remain compliant has become an element of audits from accrediting bodies such as the Joint Commission as well as the Centers for Medicare and Medicaid Services (CMS). It is the right thing to do for ..
Case Studies on Failed Cycles and/or Formulations of Lyophilized Products
This webinar will initially give a background on the basics of freeze-dried products and the freeze-drying process. Special attention will be given to the thermal properties of a product (glass transitions, eutectic melts, etc.), and how these properties are affected by heat, residual moisture, and different excipients. Several case studies in failed freeze-dried products due to poorly designed cycles, and ..
Cash Flow Analysis of Borrower’s Repayment Ability
Understand the Importance of Cash Flow to Bankers, How to calculate it and what its Uses are. As a banker, you need to interpret cash flow and calculate it accurately to pitch a stellar success. This session is designed to assist you as a banker in calculating cash flow from operations and help you to calculate Global Cash Flow Analysis for those entities that must rely on excess cash generated by their own..
Cash Management: How Sales, Operations, and Technology Can Work Together to Generate More Fee Income
During this webinar, you will gain a more in-depth knowledge of Cash Management (aka Treasury Management) products and services. You will learn about all the Cash Management products and services available in the marketplace, identify the products and services your community bank currently offers, what you’re missing, and come up with strategies to implement and offer the right products and services for you..
Change Management: The Four Key Skills and Four Key Steps for Leading Change
Due to the increased pressure to respond to change quickly, and the changing dynamics of the workforce, human resource professionals as well as line and project managers must also wear the hat of change agents – leading the way to make change work – to be effective and productive and cost-effective. Managing change in a fast-changing environment is increasingly the situation in which most organizations now ..
Choosing the Right Contract and Delivery Method
This Webinar starts by explaining the types of contracts, along with the characteristics, advantages, and disadvantages of each type. It does the same for the delivery methods. It also discusses types of owners and then tries to describe the most appropriate contract and delivery method for the situation. This is a crucial education for owners that help them make the right decision at the right time. It als..
Claim Your True Power: How to Overcome Impostor Syndrome
Sonia Satra's Claim Your True Power: How to Overcome Impostor Syndrome is a high-content presentation that guides participants through a simple process to help them step into their most authentic, successful, and confident selves. With her signature blend of wit, warmth, and science, Sonia tells her story about overcoming impostor syndrome to land starring roles on Guiding Light and One Life to Live, and sh..
Clarify Your Message to Compel Your Customers to Listen
In a 2017 McKinsey & Co. Global Organic Growth Survey of over 1,100 C-level executives, senior managers, and mid-level managers cited Branding and developing the right mind-sets and organizational culture as the two top capabilities that companies were investing in to drive growth in the digital age. This is not unique to the firms surveyed. Companies of all sizes must have a unique point of view, a sim..
Cleaning Validation
This webinar discusses global Cleaning Validation as it is implemented in the pharmaceutical and biopharmaceutical industries. In addition, it describes the use of QRM (quality risk management) in Cleaning Validation and the growing trend of applying this approach to the lifecycle of the product manufacturing process. Establishing health-based Cleaning Validation limits also discussed in this session. Addit..
Clinical Process Improvement
Effective process improvement can be key to reducing delays and improving data accuracy. In clinical trials, turnaround time and data accuracy are critical. Likewise, the contract research organization (CRO) level or the institutional review board (IRB) level can have serious downstream effects, negatively impacting study efficacy and time-to-market. It is essential, therefore, that all participants in cl..
Closing Without “Closing”
The days of the “Hard Close” and manipulating people with sales tactics and tricks are over. Most salespeople and business owners use language that is overrated, antagonistic, and antiquated. 90% of salespeople talk too much, don’t listen enough, and are constantly in pitch mode instead of solution mode, which is why they struggle with sales. In this strategic webinar, you’ll learn how to create an environm..
CMO Supplier Quality Agreements - How to Comply with new FDA and EU Guidelines for Contract Drug Manufacture
A Quality Agreement is a contract between a pharmaceutical firm and a GMP Contract Manufacturer detailing the responsibilities of each party in assuring the quality, safety, and efficacy of the manufactured drug. Recently, the EU and the FDA issued regulatory guidance to bring some clarity and consistency to these quality contracts:EU GMP Chapter 7 "Outsourced Activities" January 2013Guidance for Industry -..
Coaching as a Leadership Skill
The acronym GROWER stands for Goal, Reality, Options, Will, Experiences, and Results. It provides a relatively simple framework for structuring a coaching session and has been adopted by many of the world’s major organizations. In many places, there is confusion about what coaching for managers and leaders really is, especially when compared to counseling, mentoring, advising, etc.In addition, the unfortuna..
Cold Calling Strategies, Tactics and Techniques
Building your cold calling skills will enable you to:Gain an advantage over the competition.Find new business opportunities.Become an indispensable employee who gets new business.Compete with existing vendors for lucrative customers.Establish rewarding relationships and gain respect.Become an entrepreneur.Cold calling ability allows you to determine and take control of your own future.You may have been told..