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We Need to Talk – Having Difficult Conversations
Having difficult conversations isn’t fun for anyone. Telling someone they smell nice, saying no to a client, or having to tell an employee they need to find another job is something that no one looks forward to doing. We feel anxious and uncomfortable. Yet, our roles demand that we know-how, and are willing to have those difficult conversations. We need to be effective and build trust and respect, without d..
Why Employees Lack Problem Solving Skills and What To Do About It
In order to succeed you need employees to think critically and solve problems on their own. Average managers make a critical mistake that prevents their employees from gaining these skills. In this practical and engaging program, get the skills to avoid this mistake and gain the must-have skill for any manager or business leader: employee coaching. Using simple, but powerful coaching techniques, can create ..
Working with Multiple Bosses Successfully
Most people find it challenging enough to work well with even ONE boss. But if you're working with two bosses – or MORE – the challenge may seem nearly insurmountable. Dealing with the workload is tough, but now you've also must manage multiple communications styles, sets of expectations, schedules, projects, and more. This can mean multiple headaches. Even if the "official” designation is 50% of your time ..
Workplace Civility: Respectful Habits Lead to Increased Productivity, Decreased Liability
Civility training is a new term for an old concept. It refers to professional business training related to etiquette, diversity awareness, and cultural sensitivity. Research indicates that inclusion policies are actually the keys to diversity management success. As economies, markets, and industries around the world merge together, the need for thoughtful and perceptive employees continues to grow among glo..
Workplace Communication Styles: How to Better Manage and Influence Others
Organizations that underestimate the importance of communication during these times of uncertainty often suffer significant economic and political damage. However, those that understand that effective communication plays an essential role in the successful management of crises will be more successful in implementing the necessary changes that are needed to reduce workplace stress, increase productivity, and..