HR Metrics: Measuring and Communicating the Strategic Value of Human Resources 

Presented by Ronald Adler

The purposes of an organization’s human resources are to add value, make the organization more competitive, help the organization achieve its business objectives, and manage key risks. The purposes of HR metrics are to help communicate the value added, demonstrate the contribution of human capital, and measure employment-related risks. In this environment, the key issue in becoming a strategic partner is for HR professionals to understand and speak the language of business. Inherent in that language is the lexicon of business measurements and metrics ─ including HR metrics.

Basic and Meaningful HR Metrics

Presented by Deborah Covin Wilson

This session will discuss the basic HR metrics that all HR departments should have. It will describe the links between HR and organizational performance. It will also discuss how to select and calculate appropriate measures, balancing costs vs. value creation and how to improve productivity.

Ronald Adler is the president-CEO of Laurdan Associates, Inc., a veteran-owned, human resource management consulting firm specializing in HR audits, employment practices liability risk management, HR metrics and benchmarking strategic HR-business issues and unemployment insurance issues. Mr. Adler has more than 40 years of HR consulting experience working with U.S. and international firms, small businesses and non-profits, printers, insurance companies and brokers, and employer organizations. Mr. Adler is the developer of the Employment-Labor Law Audit™ (ELLA®), the nation’s leading HR auditing and employment practices liability risk assessment tool.

Deborah Covin Wilson, CPLP SHRM-SCP, SPHR, serves as principal of Covin Wilson & Associates, an OD and Learning & Development firm, which specializes in organizational development, change management, strategic planning, and team building. She recently retired as the director of organizational development and consulting services, at Georgia State University. With more than 25 years in higher education, she was responsible for training, employee engagement programs, strategic planning, HR communications, and organizational development services. Deborah holds several professional certifications, including the Certified Professional in Learning and Performance (CPLP) from ATD and SHRM-SCP from SHRM and SPHR from HR Certification Institute.