Violence at Work: From Disgruntled Employees and Domestic Violence to Mass Murder
  • CODE : SUST-0078
  • Duration : 120 Minutes
  • Level : Intermediate
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Susan Strauss RN Ed.D. is a national and international speaker, trainer, and consultant. Her specialty areas are harassment, discrimination and bullying; organization development, and management/leadership development. Her clients are from healthcare, education, business, law, and government organizations from both the public and private sectors. Susan conducts bullying and harassment investigations, works as an expert witness for harassment and bullying lawsuits, and coaches those managers and employees that need assistance in stopping their harassing or bullying behavior.

Dr. Strauss has authored over 30 books, book chapters, and articles, as well as written curriculum and training manuals. Susan has been featured on 20/20, CBS Evening News, and other television and radio programs as well as interviewed for newspaper and journal articles such as the Times of London, Lawyers Weekly, and Harvard Education Newsletter.

Susan has presented at international conferences in Botswana, Egypt, Thailand, Israel, Palestine, Bali, Lebanon, and the U.S., and conducted sex discrimination research in Poland. She has consulted with professionals from other countries such as Israel, England, Australia, Canada and St. Maartin. She has her masters in community health and holds a doctorate in organizational leadership.

According to the U. S. Bureau of Labor Statistics, 5% of U. S. businesses experience workplace violence yearly. The percentage of workplace violence increases to 50% for organizations with 1,000 employees. The FBI stated that in 2014 an active shooting incident occurred, on average, once every three weeks. However, given the size of the U. S., the chances of being a victim of a workplace shooting is statistically low. These statistics capture the most severe types of workplace violence but certainly not the most prevalent forms. OSHA reports that roughly two million workers report incidents of violence each year such as harassment, threats, and aggressive and belligerent behavior to name a few, which does not include the majority of cases that go unreported. But how is workplace violence defined, and who are the primary perpetrators? This webinar will explore the many aspects of workplace violence.

One study indicated that employers pay $1775 more on each victim of domestic violence annually in terms of medical costs, increased insurance and more. Additional costs include:

  • Loss of employees through turnover
  • Absenteeism
  • Psychological damage to all – resulting in increased health insurance
  • Cost for worker’s compensation
  • Cost for improved security
  • Damage to property
  • Stolen property – cost of repair or replacement
  • Lawsuits
  • Increased insurance premiums
  • Poor reputation leading to decreased business

Areas Covered

  • To define workplace violence
  • To classify the usual types of perpetrators
  • To summarize the warning signs of a potential perpetrator
  • To list known risk factors for workplace violence in terms of positions and locations
  • To identify the high-risk industries for workplace violence
  • To review the laws involved in workplace violence
  • To discuss OSHA’s enforcement policies and procedures and their “general duty clause”
  • To outline recommended prevention of violence strategies
  • To recognize the levels of violence and appropriate responses
  • To identify critical elements of a violence in the workplace policy and procedure
  • To list 10  tips to de-escalate an agitated person
  • To discuss workplace “parking lot”  or “guns-at-work” laws
  • To outline the roles and responsibilities of the organization’s stakeholders
  • To explain how to help the workplace and workers recover following a violent episode.

Course Level - Intermediate

Who Should Attend

  • Senior and Middle management
  • Supervisors
  • Those on their organization’s violence in the workplace task force

Why Should You Attend

  • 10 tips to de-escalate an agitated person
  • Resources
  • Steps to take following a violent incident
  • $250.00



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