Successfully Negotiating the Labor Agreement
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm that focuses on management and organization development. Pinnacle’s clients include global organizations such as Visa International, Cadence Design Systems, Coca-Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He also has consulted with government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands, and the United Kingdom.
He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity, and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management. His book, “90 Days to a High-Performance Team”, published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers, and team leaders improve performance.
He has appeared hundreds of times on radio and television interview programs to discuss mergers and acquisitions (how to manage and survive them), project management, sales, customer service, effective workplace communication, management, handling rapid personal and organizational change and other topical business issues. He has served or is currently serving as a board member of the International Association of Facilitators, Sales and Marketing Executives International, American Management Association, American Society of Training and Development, Institute of Management Consultants, American Society of Association Executives, Meeting Professionals International and National.
This webinar has been approved for 1.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org
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This webinar is intended to outline the concepts of successful negotiation highlighted by learning the preparation, the Tactics, the methods of getting agreement, effective clausing and how to cost out your agreement. We will address the needs of the employer and the union building the relationship upon which this agreement will stand for years to come.
Areas Covered
- Selecting the right negotiations team, understand the union team. Preparation to negotiate, learn how to listen, understand the tactics and techniques of negotiation, learn the do's and dont's of negotiation
- Find out what the union's priorities are? Practice how to cost out the labor agreement. Develop time tested strategies for negotiations.
- Utilize effective clausing, obligations of the Offer, Counteroffer Process? When to use employer pressure tactics, learn the ways to say no, Create movement at the table. Develop the final package
- How to be successful with the tool to prepare for a Strike, Are you engaging in side meetings? What to do in the event your union fails to get ratification of the Agreement? How to deal with work stoppages. When to consider using a mediator?
Course Level - Basic to Intermediate
Who Should Attend
Directors, Vice Presidents, Managers, HR or Operations this webinar is a "must attend" for anyone with a current or future bargaining unit responsibility
Why Should You Attend
We will discuss preparing to negotiate, successful tactics and techniques. The art of listening, getting the process moving at the table, you will learn the way to write effective clausing and how to cost out your Labor Agreement. You will learn the use of employer pressure tactics and how to handle union pressure tactics to come to an agreement. You will understand how to not to bargain against yourself but move the process towards an agreement.
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$200.00
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