Managing Poor Performance
Rebecca Staton-Reinstein, Ph.D., and President of Advantage Leadership, Inc. work with leaders and their organizations to Increase your bottom-line results through strategic leadership, engaged employees, and delighted customers in all economic sectors. Draw on her proven ability to mentor you through a major change, customizing successful solutions to your complex issues. For over 25 years, Rebecca has contributed value as an executive, manager, educator, and consultant, honored on four continents. She is a Ph.D. in organizational development, a National Speakers Association Legacy Professional Member, and St. Petersburg Engineering Academy Foreign Member and author of books on strategic leadership and planning.
This webinar has been approved for 1.50 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org
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Every manager complains about their employees’ performance problems at some point in their career. Over the years, I’ve come to look at the challenge of problem performance a little differently. What I have come to accept is poor performance takes two players; the manager and the employee. And while it is always easier to focus our attention on the latter we must look at our own contributions to the performance issues and correct those.
No matter what your title, from Team Leader to CEO, your own managerial behavior is all you can control. If you act in time, you can reverse negative situations. And even if you can’t, the skills you’ll learn in this webinar will give you the ability to begin your next employee relationship on a more productive, positive footing and strengthen a relationship with other employees.
In this webinar, we will follow a case study of a poor performer and which approaches worked and which failed, and why. The focus will be on each of us who has a poor performer and what we need to do differently. The basics of great management are universal and applying these in the case of a poor performer is critical. With persistence, poor performance can be turned around. When it cannot learn to help the person identify talents, which can be applied somewhere else.
In this webinar you will learn how to:
- Select for talent to match the job requirements
- Develop a concrete, clear performance plan
- Delegate don’t dump
- Motivate individually and effectively
- Coach for continuous performance improvement
- Have the tough conversations
- Seek your own coach and/or mentor
- Help the employee find his or her correct path
- Use HR appropriately
Who Should Attend
- Anyone who has a poor performer or difficult employee
- Team leaders, supervisors
- Managers, directors
- Executives, leaders
- Aspiring managers at every level