Artificial Intelligence and Productivity Improvement: How Can HR Improve the Bottom Line
Dr. Greg Chartier, SPHR, GPHR, SCP, is a Senior Consultant with GLOMACS, specializing in human resource programs at the strategic level. He is a senior human resource professional with experience in healthcare, banking, pharmaceuticals, manufacturing and higher education. His academic qualifications include a Bachelor’s degree from The Citadel, an MBA from Rensselaer Polytechnic Institute and a Ph.D. from Madison University.
As a human resource consultant, Dr. Chartier provides outsourcing and HR management services to firms in the US and is a member of the human resources faculty of two local universities. He is certified by the Human Resources Certification Institute (HRCI) as a Senior Professional and a Global Professional in Human Resources and is a Senior Certified Professional of the Society for Human Resource Management (SHRM) and is a national member of SHRM and the Council of Industry.
Greg is a thought-provoking professional speaker and his wisdom and insights into management and leadership make him an electrifying speaker and seminar leader. His seminars are customized to reinforce company mission, vision, values and culture and the content is practical for team leaders, managers, supervisors and executives alike.
He served on the Board of the local SHRM Chapter, the Westchester Human Resources Management Association (WHRMA), as the Treasurer for nine years. In addition, Greg served on the Board of the Business Council of Westchester in a variety of capacities and continues his service as the Chair of the Human Resources Council. Dr. Chartier also serves on the Board of the Child Care Council of Westchester.
This webinar has been approved for 1.25 HR (General) recertification
credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™,
and SPHRi™ recertification through HR Certification Institute® (HRCI®).
Please make note of the activity ID number on your recertification
application form. For more information about certification or
recertification, please visit the HR Certification Institute website at
www.hrci.org
For any further assistance please contact us at support@grceducators.com.
Generative AI can automate manual and repetitive tasks, freeing up human resources for more complex and creative tasks. Understanding how and where generative AI fits into your workflow is key to harnessing its abilities.
One way of doing this is splitting your day-to-day activities down into categories and then looking at AI solutions for each of those groupings. Here are some general examples of what activities can and can’t be performed by AI in various roles.
Administrative tasks: AI can be your personal assistant — scheduling meetings, managing routine emails, organizing your calendar, and reviewing or approving work where you have supervisory responsibilities.
Project planning and management: HR has always been involved in project management. Everyday tools like ChatGPT make it easy to come up with a plan of action – just tell it what you want to do and let it build an action plan that walks you through the steps needed to get the job done.
Data analysis: Generative AI can automate tasks such as interpreting complex data sets, identifying trends, and even predicting future outcomes based on historical data.
Research: If you need information before you get started on a job, language-based AI interfaces such as ChatGPT or KOMO are increasingly proving themselves to be as effective and faster than search engines for gathering sources and summarizing key information.
Writing: AI can assist in drafting research reports by providing structure, suggesting content based on data analysis, and even doing initial drafts that humans can later refine and finalize.
Areas Covered
- Integrating and leveraging the tools of AI.
- The pros and cons of generative AI; what to focus on and what to be careful of.
- Develop and write good prompts.
- Collaborating and adapting to the human/AI connection.
Who Should Attend
Anyone in Human Resources, Finance, IT or Operations.
Why Should You Attend
Tools like ChatGPT, Stable Diffusion, and Google Bard have stunned the working world with the power and potential of Generative AI. But what exactly is this new technology and how is it going to impact your work?
Generative AI is a new type of artificial intelligence that leverages machine learning to autonomously create different types of original content, including text, images, and music. It creates this content by using neural networks deep learning algorithms inspired by the human brain to understand and replicate patterns in existing data.
Up to 300 million full-time jobs could be replaced by applications powered by these technologies, according to a recent report by Goldman Sachs. At the same time, hundreds of new categories of jobs could be created, and the overall global productivity could be boosted by around 7% annually over a 10-year period.
The truth, as always, is likely to lie somewhere in between.
The focus of this webinar is on using the tools of generative AI to increase your own productivity and the productivity of others, demonstrating to senior management the value and benefits of the tools.
Topic Background
For centuries, people have worried that new technological advancements would lead to mass automation and job loss. But new technologies also create new jobs, and when they increase worker productivity, they can have a net positive effect on the economy.
Amid a huge amount of hype around generative AI, a new study from researchers at MIT sheds light on the technology’s impact on work, finding that it increased productivity for workers assigned tasks like writing cover letters, delicate emails, and cost-benefit analyses.
In another study conducted by the National Bureau of Economic Research, it was found that customer support agents using a generative pre-trained transformer AI tool saw a nearly 14% increase in their productivity. Working in what is sometimes called the information economy — i.e., any role that involves creating, using, or exchanging information then AI may significantly speed up and enhance your ability to do your job.
This covers a vast range of occupations, industries, enterprises, and skills — from doctors and lawyers who create, process, and share information on medical and legal cases to tradespeople, like carpenters and plumbers, who design and implement solutions to practical problems. It also includes a range of clerical, administrative, and managerial functions such as project management, HR, and finance.
It's time for HR to step up and guide the company into an effective use of AI to improve employee productivity.
-
$200.00
-